Even though I paid for a weekend of parking I was never guaranteed a parking spot. It seemed they sold more tickets than spots (or just allowed anyone to park).
Company replied
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See what reviewers are saying
We should mention somewhere you can scan Code after parking, and have your license handy when you do. I stood for a while to do the QR code, but it was too far... Then I walked away to scan it again o... See more
I’m not sure how secure this lot is. I park there when I stay at the iron horse but didn’t know parking was including in my stay. There is covered parking next door and I may try thst next time.
Company replied
App did not let me go back to review and change time before finalizing payment. This should absolutely be possible. I mistakenly chose 2 days instead of 2 hours, so a $5 parking fee ended up at $30. N... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
408 W Florida st, 53204, Milwaukee, WI, United States
- (414)291-3685
3.2
Average
96 reviews
Hasn’t replied to negative reviews
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Horrible experience with this vendor
Horrible experience with this vendor! Prepaid for a parking location for a big concert event, and the first issue was that the website said it was only a 5 minute walk to the venue (which is why I booked it in the first place). It turned out to be a 45 minute walk, each way. Second issue was that when we arrived, there were no spots available so we had to sit and wait in the car until someone left. What’s the point of prepaying for a parking spot if they don’t ensure there is a spot for you on that date and time? I feel very deceived by this vendor/website.
15 July 2023
Reply from Parking.com - BRIX408
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Signage
🙂 Didn't see a sign about how to pay before entering parking lot. Maybe it was there, but didn't notice it.
15 June 2023
Reply from Parking.com - BRIX408
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
App did not let me go back to review…
App did not let me go back to review and change time before finalizing payment. This should absolutely be possible. I mistakenly chose 2 days instead of 2 hours, so a $5 parking fee ended up at $30. Not happy.
13 June 2023
Reply from Parking.com - BRIX408
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Reply from Parking.com - BRIX408
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
What a pain in the butt
What a pain in the butt. It took me most of the walk from the garage to the hotel just to pay for the spot I was going to be in for a few minutes since the pay station did not work. What was so wrong with a freaking quarter in the meter?
18 May 2023
Reply from Parking.com - BRIX408
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Took my $25 with no parking available...Paid via my phone at the entrance to…
Paid via my phone at the entrance to the parking structure.... The lot was completely full and no one there to let people know it. Complete rip off.
6 May 2023
Reply from Parking.com - BRIX408
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
The parking was fine
The parking was fine, but nobody has responded to my two emails in the past two weeks.
4 May 2023
We got a parking ticket even though we…
We got a parking ticket even though we used your service.
14 April 2023
The app was a little confusing
The app was a little confusing. I ended up getting one $20 charge and one $5 charge. I parked there for 1.5 hours 😔
21 April 2023
Great parking for the price.
21 April 2023
Reply from Parking.com - BRIX408
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - BRIX408
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
easy of use with mobile app
28 March 2023
Poor customer service
I paid for parking and made an honest mistake and selected the wrong amount of time for parking and paid way more than I should have. There’s no way to contact anyone besides an email and I sent an email and am still waiting for a response from someone.
26 March 2023
Reply from Parking.com - BRIX408
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Ease of payment and so close to the…
Ease of payment and so close to the hotel. Convenience!
18 March 2023
I paid for a day of parking and there…
I paid for a day of parking and there was no spot available when I returned. No answer to my call when we were without a spot. Not a happy camper. Won't use the service again.
25 February 2023
Paid for two nights, only got one.
I paid for two days of parking in the covered garage. There was one spot left. The next day it was full and I had to park a block away in an uncovered lot. Lugging suitcases through a blizzard was great. Not.
17 February 2023
I prebooked my parking and when I got…
I prebooked my parking and when I got there, there were no spots available. My reservation states no refunds are given. Waste of $15
13 January 2023
Reply from Parking.com - BRIX408
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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