Parking.com - BRIGHTLINE BOCA RATON Reviews 131

TrustScore 3 out of 5

3.2

141 NW 4th St, 33432 Boca Raton, FL, US


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Rated 1 out of 5 stars

Absolutely nobody in or near the parking facility to offer help in signing up or paying when parking for the first time. I had to sign up with all the requested fields THREE times and even then, was... See more

Rated 2 out of 5 stars

It should be made more clear that you need to scan the QR code upon arrival AND before departure. You say it's based on license plate but the system screwed up and when I came back for the second day,... See more

Company replied

Rated 5 out of 5 stars

My car was protected and in the same condition as when I dropped it off. Fair price and easy to complete the payment process.

Rated 4 out of 5 stars

The facilities are very nice and convenient to Brightline. My only issue as a new user was the cryptic instructions provided on setting up an account for parking charges. This really need to be simp... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.2

Average

TrustScore 3 out of 5

131 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

App was difficult to use and at the…

App was difficult to use and at the end, asked me to scan a confirmation QR code. The only QR code in the garage was the one to open the app, and I got an error message when I scanned it. When I left the garage, I did not know if I was registered to park. Also, I had to pay extra for parking because the train was late getting in. No way to seek adjustment because of that.

22 March 2025
Rated 4 out of 5 stars

Very easy to use

Very easy to use. Did not give five stars due to expense, but not sure who sets the charges. I feel there should be a reduced rate for longer term stays, not $20.00 night. Maybe one 24 hour period for $20.00 but less than that for each day would be beneficial to those parking longer terms.

16 March 2025
Rated 4 out of 5 stars

The facilities are very nice but...

The facilities are very nice and convenient to Brightline. My only issue as a new user was the cryptic instructions provided on setting up an account for parking charges. This really need to be simplified, or install card readers and tickets.

9 March 2025

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