Absolutely nobody in or near the parking facility to offer help in signing up or paying when parking for the first time. I had to sign up with all the requested fields THREE times and even then, was... See more
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It should be made more clear that you need to scan the QR code upon arrival AND before departure. You say it's based on license plate but the system screwed up and when I came back for the second day,... See more
Company replied
My car was protected and in the same condition as when I dropped it off. Fair price and easy to complete the payment process.
The facilities are very nice and convenient to Brightline. My only issue as a new user was the cryptic instructions provided on setting up an account for parking charges. This really need to be simp... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
141 NW 4th St, 33432, Boca Raton, FL, United States
- (305)782-5151
Hasn’t replied to negative reviews
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My car was protected and in the same…
My car was protected and in the same condition as when I dropped it off. Fair price and easy to complete the payment process.
WAY TO EXPENSIVE TO PARK IN PARKING…
WAY TO EXPENSIVE TO PARK IN PARKING LOT.really 3 1/2 rating.
Your company sucks
First time users beware as there is nobody in the parking area to help.
Absolutely nobody in or near the parking facility to offer help in signing up or paying when parking for the first time.
I had to sign up with all the requested fields THREE times and even then, was not sure I was legally paid up. After 15 minutes, I just left the vehicle there as I was going to miss my train!
So easy and convenient.
Excellent space
Very difficult to pre pay if you are…
Very difficult to pre pay if you are not an expert in computer technology or you do not have a cell phone
The rates were not posted
The rates were not posted
I had no idea how much I was going to be charged.
How many parking billing companies do we need to park in Florida . It’s like the Middle Ages
App was difficult to use and at the…
App was difficult to use and at the end, asked me to scan a confirmation QR code. The only QR code in the garage was the one to open the app, and I got an error message when I scanned it. When I left the garage, I did not know if I was registered to park. Also, I had to pay extra for parking because the train was late getting in. No way to seek adjustment because of that.
difficult to use app
Very easy to use
Very easy to use. Did not give five stars due to expense, but not sure who sets the charges. I feel there should be a reduced rate for longer term stays, not $20.00 night. Maybe one 24 hour period for $20.00 but less than that for each day would be beneficial to those parking longer terms.
The facilities are very nice but...
The facilities are very nice and convenient to Brightline. My only issue as a new user was the cryptic instructions provided on setting up an account for parking charges. This really need to be simplified, or install card readers and tickets.
Iam still waiting for my return email…
Iam still waiting for my return email on being over charged 2x on my cc . when it was already pd on a different. person cc. Since on mine it kept saying g it wasnt going threw
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