Parking.com - BALLSTON EXCHANGE I Reviews 4

TrustScore 2.5 out of 5

2.6

4201 Wilson Blvd, 22203 Arlington, VA, US


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See what reviewers are saying

Rated 1 out of 5 stars

I and my two teenage sons were unable to make the system work. It kept saying my email address was "invalid" which is not the case. I use Parkmobile all the time and it is much easier.

Company replied

Rated 1 out of 5 stars

1. Operator was hard to understand. .. didn’t speak clearly. 2. WHY was I charged A FEE!? Not my fault machine was inoperable.

Company replied

Rated 1 out of 5 stars

Parking.com gave wrong time that parking garage closed. I showed up before the time and the parking garage was closed and locked. This caused me, and the 5 other people who were locked out of our cars... See more

Company replied

Rated 1 out of 5 stars

I prepaid online $10.00 and when leaving the parking garage I was not allowed to use my prepaid parking. I had to pay additional $4.00 to get out of the parking garage. Very disappointed.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 4201 Wilson Blvd, 22203, Arlington, VA, United States

  • (703)967-9362

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Couldn't make it work

I and my two teenage sons were unable to make the system work. It kept saying my email address was "invalid" which is not the case. I use Parkmobile all the time and it is much easier.

22 October 2023
Unprompted review
Parking.com - BALLSTON EXCHANGE I logo

Reply from Parking.com - BALLSTON EXCHANGE I

Thank you for your review, Amy. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

BAD EXPERIENCE

1. Operator was hard to understand. .. didn’t speak clearly.

2. WHY was I charged A FEE!? Not my fault machine was inoperable.

14 October 2023
Parking.com - BALLSTON EXCHANGE I logo

Reply from Parking.com - BALLSTON EXCHANGE I

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

I prepaid online $10.00 and when…

I prepaid online $10.00 and when leaving the parking garage I was not allowed to use my prepaid parking. I had to pay additional $4.00 to get out of the parking garage. Very disappointed.

17 October 2020
Parking.com - BALLSTON EXCHANGE I logo

Reply from Parking.com - BALLSTON EXCHANGE I

Thank you for your review, Ellen. We are sorry for your negative experience and are going to look into this. We will message you directly regarding this issue.

Thank you,
Parking.com

Rated 1 out of 5 stars

Terrible Experience

Parking.com gave wrong time that parking garage closed. I showed up before the time and the parking garage was closed and locked. This caused me, and the 5 other people who were locked out of our cars, to find other ways home. Inconveniently made me uber 20 miles home and come back the next day to pick up my car. Never using parking.com again

28 July 2019
Unprompted review
Parking.com - BALLSTON EXCHANGE I logo

Reply from Parking.com - BALLSTON EXCHANGE I

Hi Nicholas,

Thank you for your review. We're sorry you had a negative experience during your stay with us. We'd like to hear more about how we can improve. Can you email us at RMMAtlantic@spplus.com so we can get you in touch with the local management team?

Thank you,
Parking.com

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