Parking didn't exist. Due to construction the parking I booked didn't exist. I called customer service that evening and they wouldn't give me a refund. Would not recommend.
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The parking lot did not exist in the location specified on the app and it’s accompanying map. Only paid $5.00 for four hours but still needs to be fixed. Ended up parking on the street. I went back wa... See more
Hard to find the parking spot. GPS took us to a bus stop. We went around five times and couldn't find it and ended up parking in a residential area although we didn't have a permit.
I paid online for parking but when I arrived at the address, there was no parking lot/garage. This is a rip off.
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
944 W Armitage, 60614, Chicago, IL, United States
- (773)714-9262
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Parking didn't exist
Parking didn't exist.
Due to construction the parking I booked didn't exist. I called customer service that evening and they wouldn't give me a refund.
Would not recommend.
Rip off
I paid online for parking but when I arrived at the address, there was no parking lot/garage. This is a rip off.
The worst
The worst. I paid for a parking lot that doesn’t exist. The offshore customer service was no help. I need to try to get my money back.
Couldn't to find the parking spot
Hard to find the parking spot. GPS took us to a bus stop. We went around five times and couldn't find it and ended up parking in a residential area although we didn't have a permit.
The parking lot did not exist in the…
The parking lot did not exist in the location specified on the app and it’s accompanying map. Only paid $5.00 for four hours but still needs to be fixed. Ended up parking on the street. I went back walking and checked closely. At the address specified was a building, right next to the L train stop.
Awful liars
Awful. The parking area was marketed as a structure. It didn't exist, the only parking where it claimed to be at was Chicago city meter parking.
Kept driving around in circles to find the designated area. Didn't exist.
Waste of money and I hold this website culpable as well. Told all my friends do NOT trust this service.

Reply from Parking.com - Armitage Station
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