It was a straight forward process starting with reservations to Exiting the garage. Very easy process. Clean and well organized lot. The only con was that even though I arrived a couple of hours afte... See more
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I was still contacted several times by the company that manages the garage trying to get more money after paying the daily rate. I got stuck in the garage with 10 cars behind me and thankful one of th... See more
Parking system didn’t read my specialty plates right from my pre-pay parking. Had to double pay at the terminal as the only option is scanning the QR code it’s unmanned. Haven’t been able to get ahold... See more
Machines did not work and the speaker and outside noise took forever to get the issue resolved. A totally unacceptable experience.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
801 Quincy St, 22203, Arlington, VA, United States
- (703)465-4984
2.8
Average
7 reviews
Hasn’t replied to negative reviews
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Need to figure it out
I was still contacted several times by the company that manages the garage trying to get more money after paying the daily rate. I got stuck in the garage with 10 cars behind me and thankful one of the other drivers called for me as well to get me out the garage and vouched for me. It was a bad experience.Im still receiving emails 2 weeks later.
24 February 2025
Bad auto plate scanning tech
Parking system didn’t read my specialty plates right from my pre-pay parking. Had to double pay at the terminal as the only option is scanning the QR code it’s unmanned. Haven’t been able to get ahold of someone and still have the Double charge
7 February 2025
Peace of mind
It was a straight forward process starting with reservations to Exiting the garage. Very easy process. Clean and well organized lot.
The only con was that even though I arrived a couple of hours after my reservation time started when it came to my departure I was delayed 30 minutes passed the time I had reserved for, I got charged an additional $6.00.
23 September 2024
The system was not working and…
The system was not working and Parking.com failed to acknowledge it and fix it.
9 August 2024
You charged me 99 cents extra for…
You charged me 99 cents extra for parking because your machine was not working and could not read the bar code on my parking ticket. When I tried to use the machine at the exit from the garage, the same thing happened. It took forever for your customer assistance people to figure out how to let me get out of the garage, during which time a line of cars backed up behind me, waiting to get out. If I could give you zero stars, I would.
9 August 2024
Reply from Parking.com - 801 N QUINCY
We understand your frustration with the parking experience. We strive to provide a seamless and convenient parking experience for our customers, and we are disappointed to hear that our equipment malfunctioned and caused you inconvenience. We appreciate you bringing this to our attention, and we will investigate the issue.
Thank you,
Parking.com
Machines did not work and the speaker…
Machines did not work and the speaker and outside noise took forever to get the issue resolved. A totally unacceptable experience.
13 September 2023
Reply from Parking.com - 801 N QUINCY
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Great when it works but it doesn’t always work!
I paid for parking on parking.com because it was way (50% cheaper than any of the rates in the area) the parking pass let me into the garage to enter the screen even said welcome parking.com customer! But when I went to leave the scanner kept saying my pass was not accepted (my pass was valid until 1 PM it was 12:15 so my pass was still valid) when I pressed the help button the agent I spoke with insisted that those passes were not currently being accepted and asked me to pay to leave. I said no and continued to say no and ultimately after a few minutes was let out of the garage with out having to pay more. Overall this was not a great experience. I was in a rush when I was leaving and did not appreciate having to wait and Being told to pay again.
1 November 2022
Reply from Parking.com - 801 N QUINCY
Thank you for your review. We are very sorry to hear this. We are going to share your feedback with the local management team to review.
Thank you,
Parking.com
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