Parking.com - 770 L STREET Reviews 16

TrustScore 2.5 out of 5

2.3

770 L Street, 95814 Sacramento, CA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience with attendant. Didn't realize it was a Valet Parking had no cash to tip felt terrible. They were very nice and respectful to the situation.

Company replied

Rated 2 out of 5 stars

Sign at entrance clearly states (I have a photo to prove it): Parking Rates Each 20 min (or fraction thereof): $2.00 12 Hour Maximum: $22.00 24 Hour Maximum: $22.00 And yet when I pulled in I... See more

Rated 1 out of 5 stars

*EVENT PARKING WARNING** 770 L Street, Sacramento. This is valet parking which means after concerts/events, they hold your keys hostage and you have to wait in a line longer than an amusement park li... See more

Rated 5 out of 5 stars

I was hesitant first of booking thru Parking.com. I am so glad I did. I paid ahead of time, they accepted without a hitch, and the price was a $1.80 below the one advertised at the garage. Thank you,... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Sign at entrance displays false or at least misleading rates

Sign at entrance clearly states (I have a photo to prove it):
Parking Rates
Each 20 min (or fraction thereof): $2.00
12 Hour Maximum: $22.00
24 Hour Maximum: $22.00

And yet when I pulled in I was told I had to pay $22 (the full daily maximum) to park there for only 2 hours in early afternoon! I was running late so I parked there anyway, but would have parked elsewhere if the sign didn't display dishonest rates. I was willing to pay $6/hr as the sign advertised; however, $11/hr was exorbitant. Why were the 20-minute increment rates not honored?

I asked the attendant if there was a special event; she said no, just people working. To be fair, the attendants were prompt and polite, so no problem with the service. I just don't like the bait and switch.

18 March 2025
Unprompted review
Rated 1 out of 5 stars

Their employee Dante ALLOWED a group of…

Their employee Dante ALLOWED a group of girls to cut in line after a concert. The line was wrapped around and because she tipped him and dropped her ticket at their counter. He took it upon himself to allow this behavior. When confronted by everyone else standing in line, he stuttered and acted dumb. All he had to say was "what! she put her ticket on the desk." They both tried to act like they weren't doing anything wrong. He was sure proud of it when I asked for his name and informed him I would be writing a review and contacting management. Make sure to ask for DANTE, throw him some money and he'll allow you to cut a long line after a concert!

10 May 2024
Unprompted review
Rated 1 out of 5 stars

*EVENT PARKING WARNING** 770 L Street

*EVENT PARKING WARNING** 770 L Street, Sacramento. This is valet parking which means after concerts/events, they hold your keys hostage and you have to wait in a line longer than an amusement park line for them to bring your car. Absolutely the most ridiculous, inefficient waste of time. Don't be enticed by the $15 parking fee unless you want to wait over an hour or more to get on the road.

12 October 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with attendant

Great experience with attendant. Didn't realize it was a Valet Parking had no cash to tip felt terrible. They were very nice and respectful to the situation.

24 January 2023
Parking.com - 770 L STREET logo

Reply from Parking.com - 770 L STREET

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars
Parking.com - 770 L STREET logo

Reply from Parking.com - 770 L STREET

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Rated 4 out of 5 stars

It was difficult to find the entry…but then GREAT!

It was difficult to find the entry which was in an alley--we had to ask another parking company attendant. After that, it was amazing! Full valet parking and they were fast and very respectful.

5 December 2021
Parking.com - 770 L STREET logo

Reply from Parking.com - 770 L STREET

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very convenient

26 March 2020
Unprompted review
Parking.com - 770 L STREET logo

Reply from Parking.com - 770 L STREET

Thank you for your review, we're glad you had a great experience using parking.com!

Rated 1 out of 5 stars

The garage wasn't opened by 6am so I…

The garage wasn't opened by 6am so I couldn't get in and use my pre paid pass. 😩

25 January 2020
Unprompted review
Parking.com - 770 L STREET logo

Reply from Parking.com - 770 L STREET

Thank you for your review Susan,

We're sorry to hear you had a negative experience at this location. We're going to look into this and reach out to you with more information.

Thank you,
Parking.com

Rated 5 out of 5 stars

Great deal

Great deal! Quick and easy purchase online and extra discount!

30 August 2019
Unprompted review
Rated 5 out of 5 stars

I was hesitant first of booking thru…

I was hesitant first of booking thru Parking.com. I am so glad I did. I paid ahead of time, they accepted without a hitch, and the price was a $1.80 below the one advertised at the garage. Thank you, Paring.com for making the trip easier and hassle free.

22 June 2019
Unprompted review
Rated 5 out of 5 stars

Great

Great. Easy to use and found close parking to my event. Would use again.

26 April 2019
Unprompted review
Rated 3 out of 5 stars

The online experience was easy

The online experience was easy, however the valet attendants had no idea what my prepaid print out was. They kept asking me how much I paid and had to ask several other attendant before getting what seemed to be the manager who finally told them that my receipt is all that they needed. The manager then went to get my car. This took about another 10 minutes and held up several other people trying to get their cars as well.

19 April 2019
Unprompted review
Rated 1 out of 5 stars

could not find the lot

could not find the lot, no sings, had to pay for parking at another lot

8 April 2019
Unprompted review
Parking.com - 770 L STREET logo

Reply from Parking.com - 770 L STREET

Hi John,

We're sorry you had a negative experience using Parking.com. We just reached out to you directly to get to the bottom of this issue.

Thank you,

Parking.com

Rated 5 out of 5 stars

Excellent service

Excellent service. Very efficient and helpful staff and very polite. I will use their service again if I require parking in the Sacramento area.

28 February 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look