I didn’t give it a 5 because it seemed to shade off 2mins in my parking time while I was completing the info in the app. When I hit enter/finished that’s when the time should have started. However, in... See more
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So, the setup isn't very smooth like the ParkChicago - you should really model your app more like this. It's a good start that you have a scan, but, after that it's pretty convoluted and the last thin... See more
Company replied
I love it when the process is easy and not too many steps. I also appreciate that an end time is given, and a reminder when the end time is close.
The app was not intuitive and I was not able to reserve a spot using the app. The button didn’t work and I was going in circles. I got a $50 parking ticket and ended up using the website which was b... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
6323 SOUTH LAKE SHORE DRIVE, 60649, CHICAGO, IL, United States
- (312)742-7667
Hasn’t replied to negative reviews
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It was easy.
Easy and simple to use.
More machines are needed for sites.
Easy to figure out
App is hard to use
It was not easy to pay for my parking , it kept requesting spot number on the app when the area I was parked in didn’t have spots.
I ended up doing the browsor instead and got on my laptop to finish paying. Wasted over 15 minutes of my time in the heat.
I didn’t give it a 5 because it seemed…
I didn’t give it a 5 because it seemed to shade off 2mins in my parking time while I was completing the info in the app. When I hit enter/finished that’s when the time should have started. However, instead of have 1hr on the time, I had 58 mins, which means it took off 2 mins that I used to book the space.
Easy breezy
It's too hard to use to find parking
It's too hard to use to find parking. You can't search an area or location. You either have to drag the map around, or know specifically what location you're going to.
How simple it was
Great for last minute deals
Ease of using the app is a plus and I always find great parking and rates when I use it
Easy and efficient
Made several attempts to cancel my…
Made several attempts to cancel my parking. Submitted all the requested info to customer service and never got a response. Terrible help, will never use again.
Could be better, lazy app
So, the setup isn't very smooth like the ParkChicago - you should really model your app more like this. It's a good start that you have a scan, but, after that it's pretty convoluted and the last thing "we" the consumer want is to be screwing around & one of these unscrupulous ticketers give us a ticket while we're still trying to login into an app that really isn't user friendly.

Reply from Parking.com - 63RD STREET BEACH
My credit card got hacked that night
My credit card got hacked that night, something fishy unfortunately with the website

Reply from Parking.com - 63RD STREET BEACH
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