Parking.com - 4055 10TH AVENUE Reviews 12

TrustScore 4 out of 5

3.8

4055 10TH AVENUE, 10034 NEW YORK, NY, US


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See what reviewers are saying

Rated 1 out of 5 stars

Made reservation and planned my evening around it. Street parking in my nabe is often non-existent. But garage wouldn’t let me come in, although spaces were plainly visible. Haven’t heard back from pa... See more

Company replied

Rated 5 out of 5 stars

the desk clerk was very helpful, i lost my ticket, i gave him my license and he got my car.

Company replied

Rated 3 out of 5 stars

I received an email promptly with my reservation, but I should have printed out the receipt because there is no bar code or QR code available with Parking.com and the order number did not register whe... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 4055 10TH AVENUE, 10034, NEW YORK, NY, United States

  • (917)764-2048

3.8

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

the desk clerk was very helpful

the desk clerk was very helpful, i lost my ticket, i gave him my license and he got my car.

7 February 2024
Parking.com - 4055 10TH AVENUE logo

Reply from Parking.com - 4055 10TH AVENUE

Thank you for your review, Trisha. We are glad you enjoyed your stay with us and everything worked out!

Thank you,
Parking.com

Rated 1 out of 5 stars

Reservation not honored

Made reservation and planned my evening around it. Street parking in my nabe is often non-existent. But garage wouldn’t let me come in, although spaces were plainly visible. Haven’t heard back from parking.com about my complaint. Two mistakes on your part: lack of honored reservation, and no contact with me afterward to address the matter.

24 January 2024
Parking.com - 4055 10TH AVENUE logo

Reply from Parking.com - 4055 10TH AVENUE

Thank you for your review, Jonathan. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

The ease of the app made it so simple

The ease of the app made it so simple. Show pass at the gate, get your return ticket and go. Vehicle was quickly returned at pick up as well - very prompt service.

5 November 2022
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Reply from Parking.com - 4055 10TH AVENUE

Thank you for your review, Renee. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Where is the bar or QR code when I need them?

I received an email promptly with my reservation, but I should have printed out the receipt because there is no bar code or QR code available with Parking.com and the order number did not register when entered at the parking lot. It all worked out in the end. The attendants were very helpful and made every effort to make it easier for me to make it work but it shouId not be up to them. The local staff did all they could. I will look for another site next time.

24 October 2022
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Reply from Parking.com - 4055 10TH AVENUE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review. There was an issue on our end, which is now fixed, so you won't have an issue again in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

Pre-paid and booked last night

Pre-paid and booked last night. They canceled on me upon arrival. Told me to contact the website to get my money back.

10 May 2022
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Reply from Parking.com - 4055 10TH AVENUE

Thank you for your review. We appreciate your feedback and will reach out directly to learn more.

Thank you,
Parking.com

Rated 1 out of 5 stars

I pre-paid $10 to reserve a spot for…

I pre-paid $10 to reserve a spot for the day. When I showed up, the attendant could not find my reservation. I was in a time crunch so ended up paying another $14 to park. Now I'm trying to figure out who to call to get my $14 back.

4 April 2022
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Reply from Parking.com - 4055 10TH AVENUE

Thank you for your review. We are very sorry for your negative experience. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

I made a reservation and prepaid but…

I made a reservation and prepaid but when I got there the attendant said they were full and wouldn’t let me in. What is the point of taking reservations if you won’t honor them?

As Jerry Seinfeld says, “ you know how to take the reservation, you just don't know how to hold the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them.”

9 November 2021
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Reply from Parking.com - 4055 10TH AVENUE

Thank you for your review. We are very sorry for your negative experience. We will reach out directly to learn more.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy process to drop off and pick up

Easy process to drop off and pick up. Staff were friendly.

31 October 2021
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Reply from Parking.com - 4055 10TH AVENUE

Thank you for your review, Peter. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Got ripped off

I made reservations and paid for them and when I arrived at the parking garage they told me they were full and I was not able to get a refund. Pretty bad service will not use them again ever.

26 October 2021
Parking.com - 4055 10TH AVENUE logo

Reply from Parking.com - 4055 10TH AVENUE

Thank you for your review, Jo. We are very sorry for your negative experience. We are going to look into this and will reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

This is great!

App was easy. Reservation confirmed and paid in advance. Great for when you're getting in late and know you won't find street parking.

18 December 2020
Parking.com - 4055 10TH AVENUE logo

Reply from Parking.com - 4055 10TH AVENUE

Thank you for your review! We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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