Credit card machine at exit not working. Takes 5 minutes speaking with attendant to receive text and pay later option. I’ve parked in lot twice. Each time had issues exiting. I park there only... See more
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Easy to use and pay and like text notifications when about to expire.
Checking out is a mess. This is the 2ndI had to call to get help getting out. 1st time I was using my visa, 2nd time I was using my mastercard and both times wasted precious minute to pickup my kid on... See more
Very reasonable and was very close to our hotel, not to mention I over slept and pay 30 mins late over my time I paid for and wasn’t booted or charged extra Thank you!!!☺️
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
401 W Dallas, 77002, Houston, TX, United States
- (713)757-0019
2.9
Average
9 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Credit card machine at exit not…
Credit card machine at exit not working. Takes 5 minutes speaking with attendant to receive text and pay later option.
I’ve parked in lot twice. Each time had issues exiting.
I park there only because I prefer lots to garages and that is first one I see near destination.
15 April 2025
Easy to use and pay and like text…
Easy to use and pay and like text notifications when about to expire.
14 April 2025
Prepaid did not worke
I paid in advance, but the system would not let me use it. I would score it lower, but customers service was quick to refund me.
15 March 2025
Checking out is a mess
Checking out is a mess. This is the 2ndI had to call to get help getting out. 1st time I was using my visa, 2nd time I was using my mastercard and both times wasted precious minute to pickup my kid on time. Nonetheless, still had to pay. When u r the one messing out. Get it together
23 February 2025
Reply from Parking.com - 401 W DALLAS
That's great to hear! Thanks for your review.
Thanks,
Parking.com
Didn't recieve a bar code so I paid for…
Didn't recieve a bar code so I paid for absolutely nothing. It did t work at all
31 March 2024
Reply from Parking.com - 401 W DALLAS
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
Ended up paying twice, still did not refund
The system did not recognize me and I had to pay on exit. I asked to refund the reservation and it is still not refunded. I ended up paying twice for the same parking.
17 March 2024
Reply from Parking.com - 401 W DALLAS
Thanks for your review. We greatly appreciate your feedback. We have issued you a refund. It may take up to 3-5 business days to process.
Thanks,
Parking.com
Very reasonable and was very close to…
Very reasonable and was very close to our hotel, not to mention I over slept and pay 30 mins late over my time I paid for and wasn’t booted or charged extra Thank you!!!☺️
15 October 2023
Reply from Parking.com - 401 W DALLAS
That's great to hear! Thanks for your review.
Thanks,
Parking.com
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