The welcome was very good and there was no problems with our car during the parking. But on the Parking app, we found out that we couldn’t pay with an European Visa card, it’s a pity that we can’t tak... See more
Company replied
Location
Switch location400 East 54th Street between York & 1st avenues, 10022 New York, NY, US
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See what reviewers are saying
Staff who in charged on Monday June 24th was really rude. He literally yelled at us. I asked his name and he said he’s Jose
Company replied
Attendant didn’t know what he was doing.
Company replied
Great. Everything was okay and the staff was polite.
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
400 East 54th Street between York & 1st avenues, 10022, New York, NY, United States
- (800)836-6666
3.9
Great
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Attendant didn’t know what he was doing.
29 August 2024
Reply from Parking.com - 400 E. 54TH STREET GARAGE
We understand your frustration with the recent experience. We value your feedback and will use it to improve our service.
Thank you,
Parking.com
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Staff who in charged on Monday June…
Staff who in charged on Monday June 24th was really rude. He literally yelled at us. I asked his name and he said he’s Jose
24 June 2024
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review. We are very sorry to hear this and will share it with the local management team.
Thank you,
Parking.com
Good choice of parking with fair prices…
Good choice of parking with fair prices in most cases.
19 December 2023
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review, Vincent. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review, John. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy and convenient.
6 July 2023
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review, Saran. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Good welcome but no european Visa card
The welcome was very good and there was no problems with our car during the parking. But on the Parking app, we found out that we couldn’t pay with an European Visa card, it’s a pity that we can’t take out the car once in a middle of long staying.
22 October 2022
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review. We appreciate your feedback and will share it with the local management team to review.
Thank you,
Parking.com
Great experience
3 August 2022
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I am very disappointed
I am very disappointed. I checked all your info on website regarding oversized car and also called your office to confirm that my car would be ok to park and when I came to your parking place you didn't take my car and your employee wasn't nice person. You charged me for service I didn't receive. You provide very bad service and give wrong information to costumers.
6 January 2022
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
Terrible experience
Terrible experience. The wait to drop off and pick up my car was unacceptable. The garage was not busy at either pick up or drop off. The staff simply ignored me.
29 October 2021
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review, Matthew. We are very sorry for your negative experience. We will reach out directly to learn more.
Thank you,
Parking.com
There was a problem with the payment…
There was a problem with the payment once we had the had the car parked.
The car was parked in the garage, but the once we came back for the car the online payment was not credited.
3 June 2021
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review. We are very sorry for your negative experience. We are going to reach out directly to learn more.
Thank you,
Parking.com
Accommodating
We made a reservation, which was easy. Dropping car was very easy. Staff was great, especially when we had to go back to our car twice when we forgot items. Price was excellent.
12 August 2020
Unprompted review
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review, Kathleen. We are glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Worked seamlessly
28 February 2020
Unprompted review
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review, Robert. We are glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review, Jon. We are glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Was grateful to get parking in nyc…
Was grateful to get parking in nyc right by my event at a good price!
22 November 2019
Unprompted review
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review, Suzanne. We are glad you enjoyed your stay and look forward to you parking with us again soon.
Thank you,
Parking.com
After reserving a parking space to take…
After reserving a parking space to take my father to the hospital, upon arrival I was informed that the lot was completely full and then had to take alternative parking at three times the cost. When I reached out to Parking.com for a refund, their customer service representative promised to open a support case for this issue and I received an email for it. I replied back on the email detailing the issue but have not received a response after 8 days.
20 September 2019
Unprompted review
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review, Wenzong. We're sorry you had a negative experience with us. We have passed your feedback on to the local management team. Someone will reach out to you to learn more.
Thank you,
Parking.com
Affordable best parking experience ever in Manhattan
I enjoyed great professional affordable experience in Manhattan over weekend when I stayed in midtown Manhattan.
Thank you
20 August 2019
Unprompted review
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review, Anastasia We're glad you enjoyed your stay and look forward to you parking with us again soon!
Thank you,
Parking.com
Great savings over other online apps …
Great savings over other online apps thanks parking.com
5 March 2019
Unprompted review
Reply from Parking.com - 400 E. 54TH STREET GARAGE
Thank you for your review,
We're glad to hear you enjoyed your stay with us!
Parking.com
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