Parking.com - 39 E 29TH ST Reviews 11

TrustScore 3 out of 5

3.1

39 E. 29th Street, 10001 New York, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

The attendant was courteous, respectful and efficient. The whole process was quick and I was in and out with little fuss.

Company replied

Rated 3 out of 5 stars

When I got to the lot with my paid reservation, I was told the lot was full. Only because if the kindness of the attendant, I was able to park there

Company replied

Rated 1 out of 5 stars

I don’t understand why if you select oversized vehicle when prebooking online, that it doesn’t add the oversized vehicle fee or at least make it clear that this will be charged at the location.... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 39 E. 29th Street, 10001, New York, NY, United States

  • (800)836-6666

3.1

Average

TrustScore 3 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The attendant was courteous

The attendant was courteous, respectful and efficient.
The whole process was quick and I was in and out with little fuss.

28 August 2024
Parking.com - 39 E 29TH ST logo

Reply from Parking.com - 39 E 29TH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

They sold my reserved parking to…

They sold my reserved parking to someoneelse so never come again. Waste of time reserving paying tried to park there finding new park area and trying to get them refund wasting time at all

16 May 2024
Parking.com - 39 E 29TH ST logo

Reply from Parking.com - 39 E 29TH ST

Hi Alex - we are very sorry that this happened and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Rude attendants

I don’t understand why if you select oversized vehicle when prebooking online, that it doesn’t add the oversized vehicle fee or at least make it clear that this will be charged at the location.

It was unexpected. And the attendant was extremely rude about it. No explanation, he just pointed at the sign and demanded that we paid the additional fee before handing us the keys back.

I would not recommend it use this location again.

27 December 2023
Parking.com - 39 E 29TH ST logo

Reply from Parking.com - 39 E 29TH ST

Thank you for your review, Helen. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy

Great customer service.

14 December 2023
Parking.com - 39 E 29TH ST logo

Reply from Parking.com - 39 E 29TH ST

Thank you for your review, Dion. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Prepaid to park an oversized vehicle…

Prepaid to park an oversized vehicle and when I got there I was told they couldn’t accommodate me.

21 December 2023
Parking.com - 39 E 29TH ST logo

Reply from Parking.com - 39 E 29TH ST

Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

Be careful about this scam garage

Be careful about this scam garage. You rezerv your spot online and when you go there they charge different or they say you can leave. Do not park this place.

28 November 2023
Parking.com - 39 E 29TH ST logo

Reply from Parking.com - 39 E 29TH ST

Thank you for your review. We are sorry to hear this and will reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

Scam buying a spot doesn’t mean anything

After reserving a spot they filled the parking garage and I had to pay double the price to park somewhere else because I was scared by these people

24 June 2023
Parking.com - 39 E 29TH ST logo

Reply from Parking.com - 39 E 29TH ST

Hi Matthew - we are sorry to hear this. We will reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

I paid ahead of time for my oversized…

I paid ahead of time for my oversized suv reservation. When we pulled in, the guy said oh you have to pay extra for the oversized suv. So I had to point out on my reservation receipt that I already paid, and it said oversized. Upon exiting, the guy working the register would not give us our keys unless we paid $30 extra for our oversized car. I explained what happened upon entry, and I even showed him my copy receipt that I prepaid. He called a manager, and they said that we had to pay the extra $30.
We will not be using this garage again.

25 June 2023
Parking.com - 39 E 29TH ST logo

Reply from Parking.com - 39 E 29TH ST

Thank you for your review, Nicole. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 3 out of 5 stars

When I got to the lot with my paid…

When I got to the lot with my paid reservation, I was told the lot was full. Only because if the kindness of the attendant, I was able to park there

4 March 2023
Parking.com - 39 E 29TH ST logo

Reply from Parking.com - 39 E 29TH ST

Thank you for your review. We are very sorry that this happened but are happy you were able to park. We will share this with the local managment team to ensure it does not happen again.

Thank you,
Parking.com

Rated 1 out of 5 stars

This experience was horrible

This experience was horrible, I paid $130 to park for an oversized vehicle, and when I arrived, they refused to take my truck, please contact me
So we can discuss a refund.

28 February 2023
Parking.com - 39 E 29TH ST logo

Reply from Parking.com - 39 E 29TH ST

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

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