Parking.com - 345 W 58TH ST Reviews 150

TrustScore 4.5 out of 5

4.6

345 W 58th Street, 10019 New York, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

An is now app required to use the parking service that has ‘Term of Service’ that go way beyond what is required. It includes giving up all rights to a court trial, liability exclusions for damage and... See more

Rated 5 out of 5 stars

Booked it just before my drive into NYC. Everything was smooth and convenient. I like that you can book your parking at your leisure while you're planning your trip at home and compare prices at dif... See more

Company replied

Rated 1 out of 5 stars

Employee at the parking garage was very rude. Keep asking reservation number which I don’t have. I had to give him every single number I can find from the app to park in the garage. I had never been a... See more

Company replied

Rated 5 out of 5 stars

Easy drop-off and pick up, friendly and efficient staff, great price. It's hard to find the entrance since there is another parking garage right next to it, otherwise great

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 345 W 58th Street, 10019, New York, NY, United States

  • (800)836-6666

4.6

Excellent

TrustScore 4.5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff

27 August 2024
Parking.com - 345 W 58TH ST logo

Reply from Parking.com - 345 W 58TH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Carefully read the terms of service (TOS)

An is now app required to use the parking service that has ‘Term of Service’ that go way beyond what is required. It includes giving up all rights to a court trial, liability exclusions for damage and theft to your vehicle. You must also agree to allow them to track you across internet sites visited. You must agree they can sell or use the information in any way they want. The actual app will scrape any info it can from your contacts list. Terrible system, they probably figure you will just click on ‘Accept’ like you have done countless times before. If you do choose to use this system, you must allow third party cookies, ‘do not track’ will be ignored, it just goes on and on. You are basically giving them permission to put your car in a compactor with you in it.

24 August 2024
Rated 1 out of 5 stars

Tried to rip me off and get more money!!!!!!!!

I prepaid for parking and got there at 7:30 instead of 7 am. After a full day on set shooting. I got lost on my way walking back to the parking garage and my phone was at 1%.

When I finally found it I was first told I owed $55. I told them I prepaid for 12 hours and they said they didn't see it and someone helped him do something on the register/computer.

Eventually he told me my balance was $25. I told him I shouldn't owe a balance. He said since I was late I had to pay the balance because I was an almost an hour late.

I showed him my ticket that I didn't come in until 730 and the extra 20 minutes was walking around lost!

He said it doesn't matter my reservation is at 7 and I have to pay. "The best He could do was charge me $20. Which made no sense because when you subtract what I paid online it would be $20 so he basically didn't do anything for me.
(Every other garage has always worked around my time frame as long as it was within reason)

I didn't have a card on me. I never bring money to set and eventually found something deep in my bag.

When he went to put it in the register now the price was now $22. When I asked for a receipt of both transactions I was told they couldn't eventually someone printed both receipts. They began to say nothing was their fault it was all the corporate and to never pay online just come in. In my belief so your and their shady pricing can go under the radar.

I PARK IN NY ALL THE TIME I HAVE NEVER HAD AN ISSUE AT ANY OTHER GARAGE LIKE THIS! I not only will not return but I'll make sure to tell others not to go here.

24 July 2024
Parking.com - 345 W 58TH ST logo

Reply from Parking.com - 345 W 58TH ST

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy in

Easy in, easy out Polite attendant. Great price.

24 July 2024
Parking.com - 345 W 58TH ST logo

Reply from Parking.com - 345 W 58TH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Easy parking and pickup!

Easy parking and pickup!

27 June 2024
Parking.com - 345 W 58TH ST logo

Reply from Parking.com - 345 W 58TH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Nice variety of options

Nice variety of options. Fair prices. Appreciate the email confirmation and reminder.

I trust you in searching for spots. My sister recommended you and it was a good choice.

22 June 2024
Parking.com - 345 W 58TH ST logo

Reply from Parking.com - 345 W 58TH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Convenient

Convenient. Pleasant and helpful attendants.

10 June 2024
Parking.com - 345 W 58TH ST logo

Reply from Parking.com - 345 W 58TH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great price

Great price, easy access

25 May 2024
Parking.com - 345 W 58TH ST logo

Reply from Parking.com - 345 W 58TH ST

Thank you for your review, Rachel. We are gald you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Safe and clean location

Safe and clean location. Staff is professional and helpful.

25 May 2024
Parking.com - 345 W 58TH ST logo

Reply from Parking.com - 345 W 58TH ST

Thank you for your review. We are gald you enjoyed your stay with us!

Thank you,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look