Parking.com - 345 FULLERTON GARAGE Reviews 8

TrustScore 3 out of 5

3.0

2358 N. Commonwealth Ave, 60614 Chicago, IL, US


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See what reviewers are saying

Rated 5 out of 5 stars

The few transactions with Parking.com have been great. The instructions are always clear, addresses are correct, and rates are reasonable. 345 Fullerton Garage was another great experience. Valet p... See more

Rated 1 out of 5 stars

Tall African American male employee will literally hunt you down for a tip when they didn’t even do anything for us. I literally parked my own car and they gave me a hard time for paying through app.... See more

Rated 1 out of 5 stars

They stated they would only accept CASH for payment, despite no sign posted anywhere saying that. They refused to accept any other form of payment and said we would have to walk to get cash in order t... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 2358 N. Commonwealth Ave, 60614, Chicago, IL, United States

  • (773)477-0433

3.0

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

obligated tip request

Tall African American male employee will literally hunt you down for a tip when they didn’t even do anything for us. I literally parked my own car and they gave me a hard time for paying through app. They asked for my bank card when I had already paid electronically. How RUDE to run up to my window and beg for a tip.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Parking Reservations

The few transactions with Parking.com have been great. The instructions are always clear, addresses are correct, and rates are reasonable.

345 Fullerton Garage was another great experience. Valet parking and the attendants were very friendly and helpful. Great location, easy in and out, and peace of mind parking in a safe, secured location.

18 October 2024
Rated 1 out of 5 stars

This was not an easy ramp to…

This was not an easy ramp to locate/enter. In fact I wasn't able to enter at all. You stole my money

22 May 2024
Parking.com - 345 FULLERTON GARAGE logo

Reply from Parking.com - 345 FULLERTON GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Hassle free

Hassle free! Thank you

25 February 2024
Parking.com - 345 FULLERTON GARAGE logo

Reply from Parking.com - 345 FULLERTON GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

scam

They stated they would only accept CASH for payment, despite no sign posted anywhere saying that. They refused to accept any other form of payment and said we would have to walk to get cash in order to release our car.

5 November 2022
Parking.com - 345 FULLERTON GARAGE logo

Reply from Parking.com - 345 FULLERTON GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Good service

13 July 2022
Parking.com - 345 FULLERTON GARAGE logo

Reply from Parking.com - 345 FULLERTON GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Address incorrect on pre-paid parking space: no response or refund provided yet

Edit Update: I reached out to the customer service phone number which was answered quickly. The agent resolved my issue and refunded my payment.

I pre-purchased a space for a garage. The address on the map, the app, and the email confirmation was not the entrance to the garage so we were unable to access our pre-paid spot. After finding, and paying for, alternate parking, the garage manager, over a phone call, indicated the accurate address. A request for refund was sent to parking.com but no response nor refund has been issued. Although it was easy to use, I will not use this service again.

11 July 2022
Parking.com - 345 FULLERTON GARAGE logo

Reply from Parking.com - 345 FULLERTON GARAGE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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