Parking.com - 339 SHORT STREET Reviews 1,084

TrustScore 2.5 out of 5

2.7

139 North Mill Street, 40507 Lexington, KY, US


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See what reviewers are saying

Rated 4 out of 5 stars

Easy to use payment system, accessible to people with smartphones but slightly confusing without one. Would give 5 stars except for the fact that the rates for <1hr are the same as a whole hour even t... See more

Company replied

Rated 3 out of 5 stars

I've parked in this lot several times. Even if you hit the "save this card" button, or "remember me" button it will not store any information and you have to input all your info every single time.... See more

Rated 5 out of 5 stars

After purchasing concert tickets I looked for parking and was able to reserve and pay for my parking at the last minute for regular event cost. I entered my information with my license plate number an... See more

Company replied

Rated 1 out of 5 stars

I have to put my trust in others when parking because the QR code doesn't work, nor does the 339 address even pop up as a choice. On top of me not seeing the zone number anywhere. Then they send you a... See more


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 139 North Mill Street, 40507, Lexington, KY, United States

  • (859)255-8808

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Doesn't even work for my phone anymore

I have to put my trust in others when parking because the QR code doesn't work, nor does the 339 address even pop up as a choice. On top of me not seeing the zone number anywhere. Then they send you a ticket from 3 months ago in the mail with additional fees.my car also got hit in that same lot one day and the cops were parked there and did nothing. They just sat in there car and let the people speed of while basically parked right infront of the accident.

1 November 2024
Unprompted review
Rated 3 out of 5 stars
Parking.com - 339 SHORT STREET logo

Reply from Parking.com - 339 SHORT STREET

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

It toveral trneeeys to finally get it…

It took several trys to finally get it to work. We almost left. Two older couples still efforting as we left. Hire an attendant. You're already making free money. Don't be such a tight ass

22 June 2024
Parking.com - 339 SHORT STREET logo

Reply from Parking.com - 339 SHORT STREET

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

Easy to use.

No mistakes

22 June 2024
Parking.com - 339 SHORT STREET logo

Reply from Parking.com - 339 SHORT STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Convenient location

I've parked in this lot several times. Even if you hit the "save this card" button, or "remember me" button it will not store any information and you have to input all your info every single time. It's a little annoying. The qr code is also the only way to pay. I understand no cash, but no credit or debit cards? Idk.

This lot is super convenient as far as location.

15 June 2024
Rated 4 out of 5 stars

Well lit

Lot was well lit. No pay stations must be done on mobile either app or QR code. Took a few minutes to set up account. Prices were increased due to a concert

15 June 2024
Rated 2 out of 5 stars

The website changed my license plate…

The website changed my license plate number as I was checking out, so I had to pay twice because my first payment was for the wrong car. I had already typed in the license plate number correctly before the website changed my information.

21 June 2024
Rated 3 out of 5 stars

Simply downtown

When there is an event in the area the option to purchase hours is there but does not work.. I do not like to pay over $20 to park when there is an hourly rate available to just be downtown…

13 June 2024
Rated 1 out of 5 stars

The web version was difficult to…

The web version was difficult to navigate, not intuitive at all. I finally downloaded the app (which I didn’t want or need on my phone for this one time deal) and had no issue completing my parking. I have used other parking apps (Delaware - Rehoboth beach) and was SO MUCH SIMPLER!!!

18 June 2024
Rated 1 out of 5 stars

$5 for 1 hour on a Saturday morning is…

$5 for 1 hour on a Saturday morning is a bit steep.

15 June 2024
Parking.com - 339 SHORT STREET logo

Reply from Parking.com - 339 SHORT STREET

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Most non intuitive app ever experienced.

Most non intuitive app ever experienced.

15 June 2024
Parking.com - 339 SHORT STREET logo

Reply from Parking.com - 339 SHORT STREET

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Horrible system.

Horrible system.

14 June 2024
Parking.com - 339 SHORT STREET logo

Reply from Parking.com - 339 SHORT STREET

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

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