The transaction went well however, for those that may not have a smart phone and/or a payment card it is probably a nightmare. Also, the minimum charge is too high considering there are no parking emp... See more
Company replied
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See what reviewers are saying
When one session is still active, and want to start a new one (different location), I have to restart app to start the new session
why we need to pay fee using QR code? Ticket machine is not working. 1 hour cost you $4 on machine and with QR code $5.29 per hour. We are coming to MVD not to a mall to pay Manhattan prices Unaccep... See more
Company replied
The online registration and payment was very convenient from the comfort of my car seat while it was "raining cats and dogs". It also gives you the option of extending the time while inside the DMV or... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
30-56 Whitestone Expy, 11354, Flushing, NY, United States
- (212)321-7500
3.0
Average
785 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When one session is still active
When one session is still active, and want to start a new one (different location), I have to restart app to start the new session
3 March 2025
Paid for no reason
Paid for parking prior to going as per sign instructions. In reality it didn’t matter if you paid or did not because no one is regulating the lot.
5 November 2024
System is bad
System is bad, difficult to use. Took a long time to finish the whole process. And what if the person who doesn’t have internet on his phone?
28 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
We appreciate you taking the time to share your feedback. We understand your frustration with the system and will share your comments with the team for review.
Thank you,
Parking.com
Too many move just to park
Too many move just to park. Nothing like just dropping a coin in a box, that it.
22 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
We appreciate you taking the time to share your feedback. We understand your frustration with the parking situation. We strive to provide a convenient and enjoyable experience for all our customers.
Thank you,
Parking.com
Took to long
23 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
Thank you for your review. We appreciate your feedback.
Thank you,
Parking.com
I just parked for half hour after then…
I just parked for half hour after then I left . You charge alit
22 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
We understand your frustration with the parking charges. We appreciate you taking the time to share your feedback. We strive to provide fair and transparent pricing for our parking services. We will take your comments into consideration as we continue to evaluate our pricing structure.
Thank you,
Parking.com
Quick and easy
13 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy To Use
Very easy to use. Also allow for extending time if needed. Highly recommended
23 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I am a Cab driver I go Inside to drop…
I am a Cab driver I go Inside to drop off my customers. I have to pay for the parking.
23 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
We understand your frustration with having to pay for parking when dropping off customers. We appreciate you bringing this to our attention and will take your feedback into consideration as we continue to improve our services.
Thank you,
Parking.com
Over priced for 1 hour when you are there to go to dmv but have no choice but to pay
Over priced for 1 hour with no choice but to pay to go to DMV! Outrageous
22 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
We understand your frustration with the pricing. We strive to provide convenient and efficient services, but we appreciate your feedback and will take it into consideration.
Thank you,
Parking.com
You guys don’t deserve even 1 star
You guys don’t deserve even 1 star, if you start something new you guys need to keep 1 person for assist,it’s vey hard for young people and what you think about old? And even they fail to pay you charge $25 for no reason
22 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
We understand your frustration and apologize for the inconvenience you experienced. We strive to provide excellent service and are disappointed to hear that your experience fell short of your expectations. We value your feedback and will use it to improve our processes.
Thank you,
Parking.com
It is very convenient
It is very convenient, but it requires a big sign, and many people don’t know how to pay it.
13 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
Thank you for your review. We are glad you enjoyed your stay and appreciate your feedback.
Thank you,
Parking.com
When I made the payment then after 2…
When I made the payment then after 2 minutes I try to cancel the transaction but there was no option for cancel the booking that was very bad I lost my money because of some reason they didn’t allow me to go inside the DMV office so I try to cancel it
20 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
We understand your frustration with the cancellation process. We strive to provide a seamless experience for our customers, and we will take your feedback into consideration as we continue to improve our services. You can also reach out to us at customercare@spplus.com.
Thank you,
Parking.com
Service charges were too much
Service charges were too much, more than 20% more on top of the charges.
12 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
I was given a ticket
I was given a ticket, as I was figuring out and waiting for the app to open,I put my information , paid and when I saw ticket it read 1 minute after I had already paid. I feel it should be paid after so you know how long you parked, not a good system at the DMV , and $29 fine for a $5 parking is not fair , I will dispute
13 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
We understand your frustration with the parking ticket you received. We appreciate you bringing this to our attention and will share your feedback with the relevant team.
Thank you,
Parking.com
It’s very slow process…
14 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
We strive to provide a seamless experience for all our customers, and we're disappointed to hear that this wasn't the case for you. We're always working to improve our processes and will take your feedback into consideration.
Thank you,
Parking.com
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
How I am supposed to use it?
Should be more noticeable information about the way to use the parking system, no everyone is a regular user of it.
5 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
We appreciate you taking the time to share your feedback. We strive to make our parking system as user-friendly as possible. We will consider your suggestion as we continue to improve our services.
Thank you,
Parking.com
Confusing way to pay your parking time
Confusing way to pay your parking time
Need a better system
5 August 2024
Reply from Parking.com - 30-56 WHITESTONE EXPRESSWAY
We understand your frustration with the parking payment system. We appreciate you bringing this to our attention and will take your feedback into consideration as we continue to improve our services.
Thank you,
Parking.com
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