I’m always having a hard time paying through the app for the 48th street location
Company replied
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Good morning. Ya'll charged me $24.00 on 7/17/23 and 8/1/2023. It wouldn't let me change it to $12.00. Thanks Aaron Wiggins 7578702897
Company replied
Preordered online and when I went to scan in the scanner was broken. Unable to refer refund because it’s after the start time, had to buy another ticket.
Company replied
I’m the morning it’s full of big pickup trucks taking over parking spots && the yellow things are not angled right in that parking lot I got a ticket twice for parking sideways because they yellow thi... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
231 48th Street, 23607, Newport News, VA, United States
- (804)649-7275
3.1
Average
5 reviews
Hasn’t replied to negative reviews
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I’m always having a hard time paying…
I’m always having a hard time paying through the app for the 48th street location
31 October 2023
Reply from Parking.com - 231 48TH ST (MITCH)
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Charged $24 instead of $12.
Good morning. Ya'll charged me $24.00 on 7/17/23 and 8/1/2023.
It wouldn't let me change it to $12.00.
Thanks
Aaron Wiggins
7578702897
1 August 2023
Reply from Parking.com - 231 48TH ST (MITCH)
Thank you for your review, Aaron. Our records show that you were charged correctly. While the rate is $12, a new day starts at 1AM, so if you stay past that time, you are then charged for another day. If you have any questions, please reach out to us at customercare@spplus.com.
Thank you,
Parking.com
48th street paid parking lot
I’m the morning it’s full of big pickup trucks taking over parking spots && the yellow things are not angled right in that parking lot I got a ticket twice for parking sideways because they yellow things ain’t lined up right … cars be extremely to close to park here .
31 January 2023
Reply from Parking.com - 231 48TH ST (MITCH)
Thank you for your review. We appreciate your feedback and will share it with the local management team to review.
Thank you,
Parking.com
Here are the issue I have had with…
Here are the issue I have had with parking
1. The parking meters at the site do not take all of the credit cards that the website takes. If you update the parking kiosk it would be extremely helpful.
2. Several times I have been sitting in the parking lot that I want to park in and the website would say that parking is not available. Why is there a limit on the cars that are allowed in the parking lot? The parking lot that I use has traffic in and out all day long, The kiosk does not take american express (see note 1) so I then have to use another credit card to go to the kiosk instead of using the website.
3. The app would not connect to my parking.com profile so it was useless. I would enter all of the information and then I received nothing as far as a parking confirmation
4. Customer service, I called three times in one day to get someone in customer service only to be placed on hold for ten minutes and then hung up on. This is totally unsatisfactory
1 October 2021
Broken scanner
Preordered online and when I went to scan in the scanner was broken. Unable to refer refund because it’s after the start time, had to buy another ticket.
9 August 2021
Reply from Parking.com - 231 48TH ST (MITCH)
Thank you for your review, Ned. We are very sorry for your negative experience. We are going to look into this and will follow up directly.
Thank you,
Parking.com
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