Parking.com - 215 FLATBUSH AVENUE Reviews 21

TrustScore 4.5 out of 5

4.3

470 Dean Street, 11217 Brooklyn, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Attendants were helpful: reminding us when lot was closing was well as sending text msg on same.

Rated 1 out of 5 stars

I reserved a spot and paid to park on your app. But when I arrived at the parking lot, the attendant yelled at me that the lot was too crowded and he couldn’t accept any more cars. There was a big ev... See more

Company replied

Rated 1 out of 5 stars

The man was very nasty department garage, and they overcharged me

Company replied

Rated 5 out of 5 stars

Cannot beat the prices. $10 for 6 hours by booking online! Staff friendly and quietly doing their jobs. Very satisfied.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cannot beat the prices

Cannot beat the prices. $10 for 6 hours by booking online! Staff friendly and quietly doing their jobs. Very satisfied.

27 May 2024
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Visiting Barclays Center

Visiting Barclays Center. Very convenient. And reasonably priced.

17 May 2024
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

The two attendants were polite and…

The two attendants were polite and service was quick. Plus they handled vehicles with respect.

19 April 2024
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review, James. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use - good experience

Easy to use app and reservation worked out well. Garage was very good.

22 March 2024
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review, Ellen. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Excellent Resource!

I like the fact that you can compare the prices of different garages in the same area before you arrive.

31 July 2023
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

I paid to park but was turned away at the garage!

I reserved a spot and paid to park on your app. But when I arrived at the parking lot, the attendant yelled at me that the lot was too crowded and he couldn’t accept any more cars. There was a big event and the lot had no room at all!

30 May 2023
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Hi Mary. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

service was very good.

Service was very good and the workforce was very courteous.

14 December 2021
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

First time parking here for the Nets…

First time parking here for the Nets home opening game. It took more than one hour to get my car parked, then another hour to get it out. Will never park here for the Nets game.

3 November 2021
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review, Yang. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

The attendant was very kind and…

The attendant was very kind and helpful. I would certainly park here again.

1 November 2021
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Staff was busy on Oprah Day 2020 Tour…

Staff was busy on Oprah Day 2020 Tour but was courteous and was working hard to take care of the customers. We were on a long line and my sister is handicapped and even though they were busy a staff member took the time to find out what type of car we had so he could expedite us out of there. We didn't ask for special treatment but they just gave it to us anyway. Now that is what I call service and compassion - THANK YOU!

10 February 2020
Unprompted review
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review, Joanna. We are glad you enjoyed your stay! We look forward to you parking with us again soon!

Thank you,
Parking.com

Rated 5 out of 5 stars

Everything worked out great exactly as…

Everything worked out great exactly as promised.

15 November 2019
Unprompted review
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review, Robert. We are glad you enjoyed your stay and look forward to you parking with us again soon.

Thank you,
Parking.com

Rated 1 out of 5 stars

We paid extra money to park across the…

We paid extra money to park across the street from the venue to have easy access in and out. While it was easy to drop off the car it took two hours after the concert ended to get my car. I should have been home by 12:30 in the morning but yet I was home by 2:30 in the morning. Next time I'll pay and walk three to four blocks if I have to.
On a positive note..I receive an immediate response from the Trustpilot Team and was issued a full refund. Thank you Trustpilot Team!

5 November 2019
Unprompted review
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review, Walter. We are sorry for your negative experience with Parking.com and getting your car back after the concert. We will let our local management team know about this as we are working to improve this process. Someone may reach out to learn more.

Thank you,
Parking.com

Rated 1 out of 5 stars

I bought a parking pass through the…

I bought a parking pass through the app, the confirmation number did not work. While waiting on the confirmation number to work a employee takes my car with no ticket and parks it. One attendant tells another to go find the car, the attendant comes back and does not write the lic plate. This is 20 to 30 minutes in with all the confusion, we actually walk down to get the lic plate number ourselves while they argue, and my girlfriend pays while the confusion is going on. I call customer care yesterday, a nice lady is giving us the refund on the $40.00, but not the $55.00. I asked why i'm getting refunded on the $40.00 i should get refunded the $55.00 since i paid in advance Keep the $40.00. Still no reply to email. waiting on the result hoping it turns out for the best. #605537 BTW Merri was a great help and offered engaged service, but this is after the nightmare.

22 October 2019
Unprompted review
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review, Giovanni. We're sorry you had a negative experience with us. We have passed your feedback on to the local management team. Someone will reach out to you to learn more and determine if a refund is due.

Thank you,
Parking.com

Rated 1 out of 5 stars

This was the worst experience ever

This was the worst experience ever. Waiting almost 2 hours to get my car and staff taking bribes from inpatient customers paying to get their cars quicker. Never again

11 June 2019
Unprompted review
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review Vanessa,

We are looking into this with the local management team and will reach out to you with more information.

Thank you,

Parking.com

Rated 1 out of 5 stars

What a mess

The garage I booked was a fiasco. Parking.com was fine. Never again will I go to the Barclays Center. Valet with 2 elevators. Took an hour and a half to get car after show. Plus. Many people that came after me got their car before me. Guys that worked there were nice. Only good thing is the Irish Pub on 5th Ave.

10 March 2019
Unprompted review
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review Frank,

We're sorry to hear you had a negative experience with us. We've forwarded this feedback on to the local management team so they can ensure proper staffing and sequencing of car retrieval.

Thank you,

Parking.com

Rated 1 out of 5 stars

It took over an hour to get our car…

It took over an hour to get our car from the attendant and it was 20 degrees outside with nowhere to wait with heat. There were little children toddlers age freezing waiting for their car.they can't accommodate that many cars are they don't have enough attendanants working there. It was not a good experience at all!

31 January 2019
Unprompted review
Parking.com - 215 FLATBUSH AVENUE logo

Reply from Parking.com - 215 FLATBUSH AVENUE

Thank you for your review Stacey,

During times of high volume, extended wait times can occur. It has been very cold in the city over the last week which can make those wait times even harder.

We apologize for the inconvenience and will be reaching out to you directly with more information.

Thank you,

Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look