Parking.com - 20 MASS AVE NW Reviews 3

TrustScore 3 out of 5

3.0

20 Massachusetts Ave NW, 20001 Washington, DC, US


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Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 20 Massachusetts Ave NW, 20001, Washington, DC, United States

  • (202)496-4200

3.0

Average

TrustScore 3 out of 5

3 reviews

5-star
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2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

The directions were confusing

The directions were confusing. We almost ended up in the wrong garage. Thankfully we stopped and asked an attendant and they directed us to the right entrance. The garage is VERY tight with lots of poles. We were in a minivan and it was a tight squeeze. Getting out of easy but overall I would not recommend this garage. We parked in others in this same trip that were easier to navigate.

15 March 2025
Rated 1 out of 5 stars

Prepaid voucher from parking.com not accepted

Prepaid voucher from parking.com not accepted at the garage. I had to pay for the parking twice.
No fun.
Never again.

9 September 2023
Parking.com - 20 MASS AVE NW logo

Reply from Parking.com - 20 MASS AVE NW

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

Because your app allowed me

Because your app allowed me, I prepaid a reservation to park within a 20-minute walk from the US Capitol this past Sat 7/22 at your 20 Massachusetts Ave location from 12pm to 2pm, but when i got there the parking facility was closed. I tried to find another location nearby where i could park and redeem my prepaid reservation and the app offered 101 Constitution Ave but it also was closed. I’d like to get a refund

22 July 2023
Parking.com - 20 MASS AVE NW logo

Reply from Parking.com - 20 MASS AVE NW

Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.

Thank you,
Parking.com

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