Parking.com - 1801 CALIFORNIA Reviews 10

TrustScore 3 out of 5

2.8

1801 California St., 80202 Denver, CO, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Entry to the Parking Garage was confusing as the entrance on California street was closed. I pre-paid on Parking.com. I had no trouble entering the garage using the QR provided on the Parking Pass,... See more

Company replied

Rated 1 out of 5 stars

Barcode wouldn't scan. I prepaid and had no way to receive a refund. I paid $15 online, the barcode wouldn't scan then I had to pay $20 in person because the stupid barcode wouldn't scan. I was charge... See more

Rated 2 out of 5 stars

BE WARNED. Exiting even a few minutes late will add 50% more to your cost! Better to way overestimate your arrival and departure times when making a reservation than attempt to give them an "accura... See more

Rated 5 out of 5 stars

Parking.com was a very quick and easy experience which eased a lot of anxiety on parking plans in downtown Denver for a conference. I needed to plan my parking in advance for a few days of commuting.... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1801 California St., 80202, Denver, CO, United States

  • (303)292-6126

2.8

Average

TrustScore 3 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worthless

Worthless. The QR code didn’t work and the people there weren’t able to help. Had to pay more for the whole weekend.

29 March 2025
Rated 1 out of 5 stars

Barcode wouldn't scan

Barcode wouldn't scan. I prepaid and had no way to receive a refund. I paid $15 online, the barcode wouldn't scan then I had to pay $20 in person because the stupid barcode wouldn't scan. I was charged twice due to this janky system.

25 March 2025
Rated 1 out of 5 stars

QR Code Problem

The QR code sent to me by Parking.com did not open the entrance gate at the parking garage. I wound up having to pull a ticket at the entrance in order to gain entry and pay for the ticket in order to exit. This made the overnight parking twice as expensive. Next time I will know to just pull the ticket upon arrival and not bother with making a reservation through Parking.com.

8 March 2025
Rated 2 out of 5 stars

BE WARNED

BE WARNED. Exiting even a few minutes late will add 50% more to your cost! Better to way overestimate your arrival and departure times when making a reservation than attempt to give them an "accurate" estimate.

4 March 2025
Rated 5 out of 5 stars

Parking.com - quick and easy!

Parking.com was a very quick and easy experience which eased a lot of anxiety on parking plans in downtown Denver for a conference. I needed to plan my parking in advance for a few days of commuting. The process was straightforward, and the parking lot was safe and secure with plenty of parking available. I highly recommend this service!

15 October 2024
Parking.com - 1801 CALIFORNIA logo

Reply from Parking.com - 1801 CALIFORNIA

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Added charges despite pre-paying

Entry to the Parking Garage was confusing as the entrance on California street was closed. I pre-paid on Parking.com. I had no trouble entering the garage using the QR provided on the Parking Pass, however, when I got ready to exit the garage, the automated reader charged me additional fees despite scanning the QR code.

23 September 2024
Parking.com - 1801 CALIFORNIA logo

Reply from Parking.com - 1801 CALIFORNIA

We appreciate your feedback and understand your frustration with the experience. We will share your comments with the local management team. You can also reach out to us at customercare@spplus.com.

Thank you,
Parking.com

Rated 1 out of 5 stars

I paid for overnight parking and had a…

I paid for overnight parking and had a $50 ticket on my window the following morning. They never specified as to what parking space you could park in. We parked in a 24 hour spot as that’s what I paid for and still got a ticket. I am fighting it and not paying it.

3 September 2024
Parking.com - 1801 CALIFORNIA logo

Reply from Parking.com - 1801 CALIFORNIA

We understand your frustration with the parking ticket. It's never a pleasant experience to receive one, especially when you believe you've parked correctly. We appreciate you bringing this to our attention and will look into this matter further.

Thank you,
Parking.com

Rated 1 out of 5 stars

Waste of money

Reservation was not recognized at parking garage. Simply wasted money. Alarms started going off when I tried to scan it

22 July 2024
Parking.com - 1801 CALIFORNIA logo

Reply from Parking.com - 1801 CALIFORNIA

Thank you for your review. We are very sorry to hear this and will issue a refund.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was easy to use the site and we got…

It was easy to use the site and we got our scan code and was able to just scan the code and drive in and out, it was a very clean garage and lite up well for our night parking.

1 June 2024
Parking.com - 1801 CALIFORNIA logo

Reply from Parking.com - 1801 CALIFORNIA

That's great to hear! Thanks for your review.

Thanks,
Parking.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look