Doesn’t work half the time & EXTREMELY EXPENSIVE!!!!
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Website promoted and booked a parking garage that isn't even open at the time I booked for. Customer service was at least able to issue a refund. Hence 2 stars. However the form letter acted... See more
System was down today, but was greeted, and he was very personable and helpful. After 2 years, many operations are trying to get back on track!
Company replied
Great location and availability.
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
155 MAIN STREET, 94105, SAN FRANCISCO, CA, United States
- (650)491-4799
3.9
Great
10 reviews
Hasn’t replied to negative reviews
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Extremely reliable
26 May 2024
Doesn’t work half the time & EXTREMELY…
Doesn’t work half the time & EXTREMELY EXPENSIVE!!!!
14 November 2023
System was down today
System was down today, but was greeted, and he was very personable and helpful. After 2 years, many operations are trying to get back on track!
5 April 2022
Reply from Parking.com - 160 SPEAR STREET
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
No space was available when I drove to…
No space was available when I drove to the lot. Was turned away and ended up paying twice. I have tried this service twice and you have failed to deliver both times. Never using you again.
19 January 2020
Unprompted review
Reply from Parking.com - 160 SPEAR STREET
Thank you for the review. We're glad you enjoyed your stay with us.
Thank you,
Parking.com
Use another parking app
First, the website allowed us to reserve a spot last Sunday in a garage that, as it turns out, was closed on Sundays. So there we were thinking we had a place to park in San Francisco, and, therefore, didn’t leave sufficient time to find a parking space. Then, when I called to get a refund, the csr didn’t have the authority to issue a refund and promised my request would be reviewed and I’d hear from them within 24 hours. That was a lie too. I’m still waiting to hear from them.
30 October 2019
Unprompted review
Website promoted and booked a parking…
Website promoted and booked a parking garage that isn't even open at the time I booked for.
Customer service was at least able to issue a refund. Hence 2 stars.
However the form letter acted as though this was my fault. Why are you advertising a service that doesn't fit the reservation?
16 August 2019
Unprompted review
Bad customer service
I didn’t get the chance to park the street was closed and the garage was inaccessible. They should of informed customers ahead of time this was bad customer service.
3 July 2019
Unprompted review
Terrible
Terrible. I reserved a spot for a parking lot that was closed. The website identified other lots that were closed, but not this one. Accepted my money. No one answered the phone, and I immediately notified via email of my experience requesting a refund. I never heard from them. I will never use them again.
27 October 2018
Unprompted review
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