I was not given a QR Code so I paid for a useless parking ticket. I had to pay twice for parking. I contacted customer service via email and have not heard back about refunding the prepaid ticket.
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At first I was upset because I was having trouble getting my scannable code to enter the garage but after talking with a representative they walked me though how to get into the garage. I was reassure... See more
Company replied
Never received a barcode on my email confirmation to print out when I arrived. I was told by the gate attendant that they would have to scan a barcode thankfully, they were nice enough to let me in an... See more
We couldn’t use the receipt digitally but the attendant that night was so awesome.
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1515 R StSacramento, CA 95811, 95811, Sacramento, CA, United States
- (916)709-0414
2.6
Poor
8 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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I was not given a QR Code so I paid for…
I was not given a QR Code so I paid for a useless parking ticket. I had to pay twice for parking. I contacted customer service via email and have not heard back about refunding the prepaid ticket.
10 February 2025
We couldn’t use the receipt digitally…
We couldn’t use the receipt digitally but the attendant that night was so awesome.
14 August 2024
Never received a barcode on my email…
Never received a barcode on my email confirmation to print out when I arrived. I was told by the gate attendant that they would have to scan a barcode thankfully, they were nice enough to let me in and I could not pull a barcode when leaving they were able to see my email that I did in fact purchase a parking space and let me through. However, if they were not nice as they were, I would not have been able to park in there due to not receiving a barcode on my confirmation code number to put in on the parking.com site.
7 July 2024
Had to pay twice because I was never…
Had to pay twice because I was never sent a QR code to scan to use my parking pass. Wasted money paying for it in advance
12 February 2024
No QR code to scan
The was no way to scan in luckily a parking attendant was present so we didn’t have to pay double.
16 February 2024
Took 45 minutes just to exit
Took 45 minutes just to exit. Streets were empty but the checkout machine wasn't working and nobody came to assist.
19 May 2023
Reply from Parking.com - 1515 S STREET
We're sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
parking pass wasn't valid
My parking pass wasn't valid and a waste of money because I had to pay for parking again
13 January 2023
Reply from Parking.com - 1515 S STREET
We're sorry you had a negative experience. This has been brought to the attention of the local management team.
Thank you,
Parking.com
Great help line !!
At first I was upset because I was having trouble getting my scannable code to enter the garage but after talking with a representative they walked me though how to get into the garage. I was reassured that if this didn’t work I could call back for a refund. Once I got there I got confused again and called the help line where the worker walked me through getting out and how to validate my parking. Both times the representative was extremely helpful and understanding.
13 January 2023
Reply from Parking.com - 1515 S STREET
Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.
Thank you,
Parking.com
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