It was very easy to use the service for parking in downtown Houston where finding parking can be a challenge at times. I also found the price to park very manageable as compared to others.
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You cancelled my parking spot and I didn’t know. Then you created a second reservation I didn’t want. And I had to call and complain and your rep did not seem to care or make any attempt to make it ri... See more
Company replied
I rated 4 of 5 only because when I pay online for event parking and get there to see that the posted cost at the lot is less. Easy fix tho. Cancel my online reservation and repurchase at the lot. Con... See more
Company replied
I can scan the qr code from my car and pay in a snap. I downloaded the app thinking that would be easier to use but the app suuuuuucks! OMG, I can't get more than 1/2 hour on the app. I'm probably do... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
475 Austin St, 77002, Houston, TX, United States
- (832)774-8213
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Great parking at a great price!
It was very easy to use the service for parking in downtown Houston where finding parking can be a challenge at times. I also found the price to park very manageable as compared to others.
Easy to set up parking set up and have everything done
Easy to set up and have everything done
amazing quick and reliable service

Reply from Parking.com - 1401 PRAIRIE (BAT 1)
Easy to access
Easy to access, plenty available spots. Pricing for the whole day is feasible.

Reply from Parking.com - 1401 PRAIRIE (BAT 1)
It was really easy to do
It was really easy to do. And if there was someway of not having to sit there and type in all your information that would be great. It was raining and I was trying to hurry. Was a little frustrating, but overall the experience was great

Reply from Parking.com - 1401 PRAIRIE (BAT 1)
The online reservation and payment…
The online reservation and payment before attending an event is very convenient. When going to an event in downtown Houston it is so helpful knowing where you are going to park and knowing you will have a place to park.

Reply from Parking.com - 1401 PRAIRIE (BAT 1)
Minute Maid Park Parking
It was easy to find the location and parking was abundant when we went. The location is also not far from Minute Maid Park which made the walk easier in the Texas heat.

Reply from Parking.com - 1401 PRAIRIE (BAT 1)
Easy to do and a really good price.
Easy to do and a really good price. Even a country boy could figure it out.

Reply from Parking.com - 1401 PRAIRIE (BAT 1)
Very helpful attendant
Very helpful attendant. I thought I had paid online but didn't. He cheerfully assisted in the payment process.

Reply from Parking.com - 1401 PRAIRIE (BAT 1)
It is important that people follow instructions because one of my co-workers did not complete the payment while he was at the parking lot, so his SUV got booted. The company rep. was very rude!!!!
Your company provided the instructions real clear an easy app to fill out.

Reply from Parking.com - 1401 PRAIRIE (BAT 1)
Easy to use, QR code too high.
I would have given this a five-star rating, but the sign that had the app was eight feet in the air. I wasn’t able to reach it, but my husband could. Otherwise, super-easy and autofill worked great.

Reply from Parking.com - 1401 PRAIRIE (BAT 1)
I rated 4 of 5 only because when I pay …
I rated 4 of 5 only because when I pay online for event parking and get there to see that the posted cost at the lot is less. Easy fix tho. Cancel my online reservation and repurchase at the lot. Conrad who manages the lot is courteous and professional.

Reply from Parking.com - 1401 PRAIRIE (BAT 1)
You cancelled my parking spot and I…
You cancelled my parking spot and I didn’t know. Then you created a second reservation I didn’t want. And I had to call and complain and your rep did not seem to care or make any attempt to make it right. The parking spot I originally reserved that was mysteriously cancelled was more than 80% empty the entire evening yet I had to leave my event and go and pay for a spot with the actual lot. And I have yet to receive my refund for the spot you all cancelled to begin with!!!

Reply from Parking.com - 1401 PRAIRIE (BAT 1)
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