Parking.com - 1401 PRAIRIE (BAT 1) Reviews 62

TrustScore 4.5 out of 5

4.4

475 Austin St, 77002 Houston, TX, US


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Rated 5 out of 5 stars

It was very easy to use the service for parking in downtown Houston where finding parking can be a challenge at times. I also found the price to park very manageable as compared to others.

Rated 1 out of 5 stars

You cancelled my parking spot and I didn’t know. Then you created a second reservation I didn’t want. And I had to call and complain and your rep did not seem to care or make any attempt to make it ri... See more

Company replied

Rated 4 out of 5 stars

I rated 4 of 5 only because when I pay online for event parking and get there to see that the posted cost at the lot is less. Easy fix tho. Cancel my online reservation and repurchase at the lot. Con... See more

Company replied

Rated 4 out of 5 stars

I can scan the qr code from my car and pay in a snap. I downloaded the app thinking that would be easier to use but the app suuuuuucks! OMG, I can't get more than 1/2 hour on the app. I'm probably do... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

62 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy to access

Easy to access, plenty available spots. Pricing for the whole day is feasible.

6 June 2024
Parking.com - 1401 PRAIRIE (BAT 1) logo

Reply from Parking.com - 1401 PRAIRIE (BAT 1)

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

It was really easy to do

It was really easy to do. And if there was someway of not having to sit there and type in all your information that would be great. It was raining and I was trying to hurry. Was a little frustrating, but overall the experience was great

1 June 2024
Parking.com - 1401 PRAIRIE (BAT 1) logo

Reply from Parking.com - 1401 PRAIRIE (BAT 1)

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

The online reservation and payment…

The online reservation and payment before attending an event is very convenient. When going to an event in downtown Houston it is so helpful knowing where you are going to park and knowing you will have a place to park.

20 May 2024
Parking.com - 1401 PRAIRIE (BAT 1) logo

Reply from Parking.com - 1401 PRAIRIE (BAT 1)

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Minute Maid Park Parking

It was easy to find the location and parking was abundant when we went. The location is also not far from Minute Maid Park which made the walk easier in the Texas heat.

17 May 2024
Parking.com - 1401 PRAIRIE (BAT 1) logo

Reply from Parking.com - 1401 PRAIRIE (BAT 1)

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy to do and a really good price.

Easy to do and a really good price. Even a country boy could figure it out.

18 April 2024
Parking.com - 1401 PRAIRIE (BAT 1) logo

Reply from Parking.com - 1401 PRAIRIE (BAT 1)

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Very helpful attendant

Very helpful attendant. I thought I had paid online but didn't. He cheerfully assisted in the payment process.

14 April 2024
Parking.com - 1401 PRAIRIE (BAT 1) logo

Reply from Parking.com - 1401 PRAIRIE (BAT 1)

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 4 out of 5 stars

Easy to use, QR code too high.

I would have given this a five-star rating, but the sign that had the app was eight feet in the air. I wasn’t able to reach it, but my husband could. Otherwise, super-easy and autofill worked great.

2 April 2024
Parking.com - 1401 PRAIRIE (BAT 1) logo

Reply from Parking.com - 1401 PRAIRIE (BAT 1)

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 4 out of 5 stars

I rated 4 of 5 only because when I pay …

I rated 4 of 5 only because when I pay online for event parking and get there to see that the posted cost at the lot is less. Easy fix tho. Cancel my online reservation and repurchase at the lot. Conrad who manages the lot is courteous and professional.

28 March 2024
Parking.com - 1401 PRAIRIE (BAT 1) logo

Reply from Parking.com - 1401 PRAIRIE (BAT 1)

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

You cancelled my parking spot and I…

You cancelled my parking spot and I didn’t know. Then you created a second reservation I didn’t want. And I had to call and complain and your rep did not seem to care or make any attempt to make it right. The parking spot I originally reserved that was mysteriously cancelled was more than 80% empty the entire evening yet I had to leave my event and go and pay for a spot with the actual lot. And I have yet to receive my refund for the spot you all cancelled to begin with!!!

2 March 2024
Parking.com - 1401 PRAIRIE (BAT 1) logo

Reply from Parking.com - 1401 PRAIRIE (BAT 1)

Thanks for your review. We greatly appreciate your feedback. We have issued you a refund. It may take up to 3-5 business days to process.

Thanks,
Parking.com

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