Parking.com - 1275 NEW JERSEY Reviews 32

TrustScore 3 out of 5

3.0

1275 New Jersey Ave SE, 20003 Washington, DC, US


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See what reviewers are saying

Rated 1 out of 5 stars

Got to parking garage and it wouldn’t accept QR code and had sign saying it was full. Tried to contact parking.com via website to request refund and form request would not work. The ease of making the... See more

Rated 5 out of 5 stars

Excellent parking garage that was clean and well-lit. The parking spaces are a bit narrow so be mindful of parking your car in them as door dings can easily happen.

Company replied

Rated 3 out of 5 stars

Parking app is easy to use, however on occasion, I haven’t had a good WiFi connection and couldn’t complete. I’ve received 2 parking tickets which were $55 each. I feel the ticket charge was very high... See more

Rated 5 out of 5 stars

The attendant in the garage is very professional and knowledgeable. The garage is clean and well lit.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1275 New Jersey Ave SE, 20003, Washington, DC, United States

  • (202)400-2599

3.0

Average

TrustScore 3 out of 5

32 reviews

5-star
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3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Parking not available when I arrived

Got to parking garage and it wouldn’t accept QR code and had sign saying it was full. Tried to contact parking.com via website to request refund and form request would not work. The ease of making the reservation was great, just wish it actually worked. Won’t use this website again.

18 March 2025
Rated 5 out of 5 stars

Book Online and In Advance

Being able to see what was available, and book ahead of time and online. Site was clean and easy to enter and exit. I felt safe.

10 August 2024
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

My parking pass didn’t work

My parking pass didn’t work! I had to use my credit card for an additional pass!

4 August 2024
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We have issued a refund.

Thank you,
Parking.com

Rated 1 out of 5 stars

Crappy Website.

Booked wrong date erroneously. Tried to cancel on their website. Didn't happen an my card was charged. Avoid them at all costs.

14 June 2024
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We are very sorry to hear this and will issue a refund.

Thank you,
Parking.com

Rated 2 out of 5 stars

GREEDY….EVEN FOR PARKING

While Sunday 4/21 was game day with a game start time of 1:35pm, I had a business appt and I arrived at NJ Ave location at 10am and booked time from 10am to 1pm. Booked on line at arrival. The attendant had attached a sign to the a-frame garage entry sign stating parking was $40. However I was charged $50 on my receipt. Additionally, after returning to my car at 1:12pm, I was charged an additional $12. In total $62 for 3 hours and 12 mins. Even the attendant was shocked and tried to assist with his attendant’s card. No luck. $30 per hour is truly GREEDY do t you think? Not to mention the signage was not accurate and didn’t match what I was charged electronically.

21 April 2024
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Excellent parking garage that was clean…

Excellent parking garage that was clean and well-lit. The parking spaces are a bit narrow so be mindful of parking your car in them as door dings can easily happen.

7 March 2024
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We are glad you enjoyed your stay and appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

No stress parking

Didn't have to drive around looking for a lot, just set my GPS, arrived, scanned my barcode and I was in.
Love it!!

5 November 2023
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review, Jim. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 3 out of 5 stars

Parking app is easy to use

Parking app is easy to use, however on occasion, I haven’t had a good WiFi connection and couldn’t complete. I’ve received 2 parking tickets which were $55 each. I feel the ticket charge was very high, and unreasonable!! I would expect to pay $10-$15.

6 October 2023
Rated 1 out of 5 stars

Had to pay twice because it would not…

Had to pay twice because it would not read my online qr code and had a line of vehicles behind me. Will not be coming back.

9 June 2023
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review, Jacqueline. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy to use and the price was…

Easy to use and the price was reasonable. The lot itself was clean and easy to find.

2 June 2023
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review, Ken. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Senior Vice President

Advance purchase of parking ticket, garage clean and well lit, staff friendly and helpful.

26 October 2022
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Your app and website are terrible

Your app and website are terrible. I needed parking for three days at the same place. For the first day, I was able to get it after a few tries. For the second, it took over 10 tries over 4 days and I had to use a different credit card. I tried over a dozen times over 7 days, and never managed to prebook the third day. Deleted and reinstalled app, created new account, tried 3 different cards.

22 September 2022
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Quick and Easy

Easy in, reasonable price, quick exit! We felt lucky to find this garage and parking.com.

7 September 2022
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Couldn’t even get to the parking spot…

Couldn’t even get to the parking spot security wouldn’t let us get in that street!! Not worth $50!!!

25 August 2022
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

I never found the parking lot. Out $50.

I put the address into my phone but while I thought I was getting closer to Nationals Park the address on New Jersey Ave. kept taking me further and further away. I’ll never pre-pay for parking again. I had to pay $40 to park elsewhere.

18 August 2022
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 1 out of 5 stars

My ticket was not accepted

My ticket was not accepted. I had to pay again to park. Still have not heard back on refund request

15 August 2022
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Lots of parking spaces

Lots of parking spaces; close to Nats Park

11 August 2022
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking was minutes from our venue…

Parking was minutes from our venue which was at National Park for the Lady Gaga concert. Location is perfect and I was super happy that I used this website to purchase the parking. I paid $50 and when I showed up they were charging $75 so I saved $25! The garage is small though, which I was ok with because I had a spot and it didn't take forever to get out.

11 August 2022
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

Paid 50 dollars thru parking.com only…

Paid 50 dollars thru parking.com only to find out when we got to parking garage was 40 dollars. Total ripoff

10 August 2022
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Reply from Parking.com - 1275 NEW JERSEY

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

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