Parking.com - 1275 K STREET Reviews 19

TrustScore 3.5 out of 5

3.3

1031 13th St NW, 20005 Washington, DC, US


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See what reviewers are saying

Rated 4 out of 5 stars

Affordable parking. Felt safe. Tight spaces as usual. Unfortunately, had to walk up/down the ramp to get in/out the garage. But loved the automated process with the QR code to scan or the number to te... See more

Company replied

Rated 4 out of 5 stars

The instructions were not exactly accurate but I was able to figure it out in the long run. I would recommend clear signage explaining the parking process after dark when there is no parking attendant... See more

Company replied

Rated 1 out of 5 stars

We were very confused how to pay by the instructions on a sign in the garage & once we finally got on the website. We were there only 4 hours but couldn’t get the website to recognize our time out. It... See more

Company replied

Rated 4 out of 5 stars

I wish people would park in spaces according to the vehicle size

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1031 13th St NW, 20005, Washington, DC, United States

  • (202)496-4200

3.3

Average

TrustScore 3.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Stressful!

We were very confused how to pay by the instructions on a sign in the garage & once we finally got on the website. We were there only 4 hours but couldn’t get the website to recognize our time out. It was me, my husband, & granddaughter—3 people that had a difficult time figuring out just how to pay!

8 August 2024
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Reply from Parking.com - 1275 K STREET

We understand your frustration with the payment process. We strive to make our parking experience as seamless as possible and are disappointed to hear that you encountered difficulties. We appreciate your feedback and will use it to improve our signage and online payment system.

Thank you,
Parking.com

Rated 4 out of 5 stars

Affordable parking

Affordable parking. Felt safe. Tight spaces as usual. Unfortunately, had to walk up/down the ramp to get in/out the garage. But loved the automated process with the QR code to scan or the number to text and entering credit card info on the website. Very convenient

26 April 2024
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Reply from Parking.com - 1275 K STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

False information

I went to the 1275 K Street garage because parking.com said was open 24/7. When I got to the garage I found that it is unstaffed and it had a sign announcing that the entrance gate was open for vehicle retrieval only until 6pm every night. The false information was a major inconvenience for me.

7 March 2024
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Reply from Parking.com - 1275 K STREET

Thank you for your review, Michael. We will look into this with the local management team and reach out directly.

Thank you,
Parking.com

Rated 4 out of 5 stars

I wish people would park in spaces…

I wish people would park in spaces according to the vehicle size

7 March 2024
Parking.com - 1275 K STREET logo

Reply from Parking.com - 1275 K STREET

Thank you for your review. We will share your feedback with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

it was terrible experience

it was terrible experience. i didnt have any one to get information and when i get back to get my car out of garage there was no one so i couldnt enter and i need to stay overnight and go to garage next morning and there was someone entering inside so thanks to them i could enter but i dont know what would i do otherwise so i will never use this website and any parking place under this company and i will never advice it to anyone. It was terrible!

11 February 2024
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Reply from Parking.com - 1275 K STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very efficient

Very efficient. Cost competitive.

24 January 2024
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Reply from Parking.com - 1275 K STREET

Thank you for your review, David. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Central convenient location

Central convenient location, affordability and space availability is unbeatable. Thank you.

13 January 2024
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Reply from Parking.com - 1275 K STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

The instructions were not exactly…

The instructions were not exactly accurate but I was able to figure it out in the long run. I would recommend clear signage explaining the parking process after dark when there is no parking attendant. Otherwise it was very conveniently located near where I was going and the pricing was very reasonably. I would not hesitate to use this parking space again.

14 January 2024
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Reply from Parking.com - 1275 K STREET

Thank you for your review. We are glad you enjoyed your stay and everything worked out.

Thank you,
Parking.com

Rated 3 out of 5 stars

Easy to park

Easy to park. Clean and safe.
However, it was hard to retrieve the car since the garage gate is shut. Will have to call remote service and takes time to open the gate remotely.

1 January 2024
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Reply from Parking.com - 1275 K STREET

Thank you for your review, John. We are glad you enjoyed your stay and appreciate your feedback.

Thank you,
Parking.com

Rated 3 out of 5 stars

The technology of the attendant-less…

The technology of the attendant-less parking worked well and the price was cheap. I didn't like that your parking garage doesn't allow for handicap usage because there are no accessible stairs or elevator.

8 December 2023
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Reply from Parking.com - 1275 K STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

No clear instructions

No clear instructions. You need an attendance at any underground parking in DC.

5 October 2023
Parking.com - 1275 K STREET logo

Reply from Parking.com - 1275 K STREET

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

Wonderful Experience

The staff was very nice ad I felt safe leaving my car overnight.

15 August 2023
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Reply from Parking.com - 1275 K STREET

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy parking

Very easy, touch-free parking

7 February 2023
Parking.com - 1275 K STREET logo

Reply from Parking.com - 1275 K STREET

Thank you for your review, Nina. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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