Parking.com - 1250 CONNECTICUT Reviews 38

TrustScore 3.5 out of 5

3.5

1250 Connecticut Ave NW, 20036 Washington, DC, US


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See what reviewers are saying

Rated 1 out of 5 stars

My car was locked in the garage because there was no sign stating that it closed at 11pm on Friday and won’t be opening until Monday. I was standing in the rain looking for answers and the number prov... See more

Rated 5 out of 5 stars

I used Parking.com for the parking my car in Washington D.C. It was really easy to get an overview of free parking areas and to book it. It was also easy to find the garage and to park the car there.... See more

Company replied

Rated 1 out of 5 stars

Paying for parking is hard and no one answers phone tried to pay as exiting and it said to let your a drive off I have email and no one has even contacted me to discuss this issue I was a 1st time v... See more

Company replied

Rated 4 out of 5 stars

Parking lot very nice & clean. Staff amazing & helpful. Only problem was a bit of confusion during the sign up between using the app along with the text version.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1250 Connecticut Ave NW, 20036, Washington, DC, United States

  • (202)296-3592

3.5

Average

TrustScore 3.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My car was locked in the garage because…

My car was locked in the garage because there was no sign stating that it closed at 11pm on Friday and won’t be opening until Monday. I was standing in the rain looking for answers and the number provided on the building wasn’t for the location I was at -1000000/10

26 April 2025
Rated 5 out of 5 stars

Customer Support with Billing

Follow up for virtual attendant if my car didn't bill correctly. Thank you.

21 October 2024
Parking.com - 1250 CONNECTICUT logo

Reply from Parking.com - 1250 CONNECTICUT

Thank you for your review. We are glad everything worked out.

thank you,
Parking.com

Rated 2 out of 5 stars

locked doors

It was easy to get in the garage however when I went to exit a few hours later I went to the wrong level in the garage and could not get back in the building. All the doors back in the building were locked. Thankfully someone was coming out and let me in so that I could go back to the lobby and have security give me access to the correct level. Once I reached my car, it was easy to exit out of the garage.

8 October 2024
Parking.com - 1250 CONNECTICUT logo

Reply from Parking.com - 1250 CONNECTICUT

We understand that your experience with the garage was frustrating. We appreciate you bringing this to our attention and will look into ways to improve the signage and accessibility of the garage.

Thank you,
Parking.com

Rated 3 out of 5 stars
Parking.com - 1250 CONNECTICUT logo

Reply from Parking.com - 1250 CONNECTICUT

Thank you for your review. We are constantly working to improve the reliability of our services and appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

Parking Made Easy

Reserving the parking spot, entering the garage to park and exiting the garage were a breeze.

3 October 2024
Parking.com - 1250 CONNECTICUT logo

Reply from Parking.com - 1250 CONNECTICUT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

They have a misleading publicity

They have a misleading sign at the entrance of the garage. They charged me almost the double of the price. Nobody answers the phone or emails.

17 September 2024
Parking.com - 1250 CONNECTICUT logo

Reply from Parking.com - 1250 CONNECTICUT

We understand your frustration with the misleading sign and the unexpected charges. We value your feedback and will investigate this matter further to ensure our signage is accurate and our pricing is transparent. We apologize for the inconvenience caused by the lack of response to your phone calls and emails. We are committed to improving our communication channels and will work to address this issue promptly.

Thank you,
Parking.com

Rated 5 out of 5 stars

Ease of use

Ease of use, in and out

27 August 2024
Parking.com - 1250 CONNECTICUT logo

Reply from Parking.com - 1250 CONNECTICUT

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Clean

Clean, method of payment is easy to use. A little struggle when you enter the parking. When the attendant is not present at his desk to provide instructions, there should be a guide how to get to find the scanner sign.

22 August 2024
Parking.com - 1250 CONNECTICUT logo

Reply from Parking.com - 1250 CONNECTICUT

Thank you for your review. We are glad you enjoyed your stay with us and appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

Bogus tickets and nobody to answer…

Bogus tickets and nobody to answer questions. Even when I validate they still have ticket. They are crooks

15 August 2024
Parking.com - 1250 CONNECTICUT logo

Reply from Parking.com - 1250 CONNECTICUT

We understand your frustration and apologize for the inconvenience you experienced. We value your feedback and will use it to improve our services. We will also share your review with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

You guys don't have any person who…

You guys don't have any person who assist or guide to pay.

10 August 2024
Parking.com - 1250 CONNECTICUT logo

Reply from Parking.com - 1250 CONNECTICUT

Thank you for your review. We will take your feedback into consideration as we continue to improve our services.

Thank you,
Parking.com

Rated 5 out of 5 stars

I used Parking.com for the parking my…

I used Parking.com for the parking my car in Washington D.C. It was really easy to get an overview of free parking areas and to book it. It was also easy to find the garage and to park the car there. As this garage Since this garage has no barriers at the entrance and exit, it would be helpful to provide information that the video surveillance system starts to be used when you enter and that no further registrations are necessary.

5 August 2024
Parking.com - 1250 CONNECTICUT logo

Reply from Parking.com - 1250 CONNECTICUT

Thank you for your review. We are glad you enjoyed your stay with us and appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

Paying for parking is hard and no one…

Paying for parking is hard and no one answers phone tried to pay as exiting and it said to let your a drive off I have email and no one has even contacted me to discuss this issue
I was a 1st time visitor to DC and didn't know how to get this taking care of

19 June 2024
Parking.com - 1250 CONNECTICUT logo

Reply from Parking.com - 1250 CONNECTICUT

We understand your frustration with the parking situation and the difficulty you experienced in contacting us. We strive to provide a seamless experience for all our visitors, and we apologize that this was not the case for you. We appreciate you bringing this to our attention and will use your feedback to improve our processes. You can also reach out to us at DCmetro@spplus.com.

Thank you,
Parking.com

Rated 5 out of 5 stars

Very convenient and easy

Very convenient and easy. Too much crazy stuff is happening these days, they ad least need a parking lot attendant.

26 July 2024
Parking.com - 1250 CONNECTICUT logo

Reply from Parking.com - 1250 CONNECTICUT

Thank you for your review. We are glad you enjoyed your stay and appreciate your feedback.

Thank you,
Parking.com

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