Parking was ok, but the payment option was a little confusing. Once I scanned the QR code, it immediately took me to some entertainment site that charged me. Once I realized it wasn't the payment si... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Parking was ok, but the payment option was a little confusing. Once I scanned the QR code, it immediately took me to some entertainment site that charged me. Once I realized it wasn't the payment si... See more
Company replied
Selected 1 hour and was charged for 24 hours. Called to dispute and they advised me to charge my card again for another transaction and select 1 hour (which we did to begin with) and they would refund... See more
Company replied
When attempting to park/pay at the .com address - loaded all info - twice - and still could not process all the way through, site would just attempt to reload. Had to go to pole and scan QR code. Wa... See more
It was convenient for me to use, I didn't even have to get out of my car. Plus the added feature of being able to extend my time if I was having a good time or just needed more time than I originally... See more
Company replied
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
1233 Central Ave, 28204, Charlotte, NC, United States
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Parking.com - 1233 CENTRAL AVENUE
Very easy to pay for my space and was notified when my time was coming to an end.

Reply from Parking.com - 1233 CENTRAL AVENUE
Horrible. Why can’t I just drop 5 dollars in a slot? License plate, credit card info et al. Absurd. I will never return.

Reply from Parking.com - 1233 CENTRAL AVENUE
The price for parking was high considering that there were no actual parking spots, just a gravel lot.

Reply from Parking.com - 1233 CENTRAL AVENUE
Selected 1 hour and was charged for 24 hours. Called to dispute and they advised me to charge my card again for another transaction and select 1 hour (which we did to begin with) and they would refund the first transaction.they weren’t listening to the issue. needless to say we didn’t charge another transaction for a repeat of the issue to occur.

Reply from Parking.com - 1233 CENTRAL AVENUE
Not enough room to park on busy days. Also, 1 hour was 25$, 2 hours was 55$, and 3 hours was close to 88$. I just wanted to go across the street to Haraz and get coffee. My friends and I left Charlotte completely after this. I am from New Jersey, born and raised, and have been in and out of Philadelphia my whole life. Parking in Philly is 5$ tops for 3hours, and that’s on the street. 25$ is for a secure lot. 25$ for parking in an open lot is a joke. Charlotte is not that interesting, let alone worth the 25$ an hour. Just parallel park on the street, learn how to read street signs correctly, stay away from this parking lot. Over priced is an understatement, maybe it was just the weekend, I am not sure though, because on a week day, a week prior to this, it was 5$ for parking. It still does not warrant the 25$ an hour price tag, outrageous.

Reply from Parking.com - 1233 CENTRAL AVENUE
It was easy to use but I was in a rental car and forgot I didn't have my nc plates and couldn't change the plate info so I was sol on my first purchase 🫤

Reply from Parking.com - 1233 CENTRAL AVENUE

Reply from Parking.com - 1233 CENTRAL AVENUE
It was easy, safe, and convenient. I was really pleased with the parking rates!

Reply from Parking.com - 1233 CENTRAL AVENUE
I loved that they texted you when your time was almost up.

Reply from Parking.com - 1233 CENTRAL AVENUE
The parking lot was empty and they had an app to pay. It took us 20 minutes to get the app to accept my payment method which made us a bit late for our breakfast. If you have an app as the only method of payment it needs to work consistently.

Reply from Parking.com - 1233 CENTRAL AVENUE
Fast and easy. Good accessibility also communication about the time left on the space

Reply from Parking.com - 1233 CENTRAL AVENUE
Parking was ok, but the payment option was a little confusing. Once I scanned the QR code, it immediately took me to some entertainment site that charged me. Once I realized it wasn't the payment site for the parking lot, it was a little bit of a hassle to cancel it. I just think they could make the payment options a little more user friendly

Reply from Parking.com - 1233 CENTRAL AVENUE
The Parking Spot was so easy! We pulled in and the person at the gate told us which lot to go to & stay by our car. Before we even got our luggage out of the car the bus was there. On our return we waited just a few minutes & the bus took us directly to our car.

Reply from Parking.com - 1233 CENTRAL AVENUE
It was convenient for me to use, I didn't even have to get out of my car. Plus the added feature of being able to extend my time if I was having a good time or just needed more time than I originally thought I would need. Great experience!

Reply from Parking.com - 1233 CENTRAL AVENUE
the sign up process on my cellphone was slow and somewhat confusing to complete without having an account, another couple while i was paying for the parking spot encountered the same issue.

Reply from Parking.com - 1233 CENTRAL AVENUE
Not an easy mobile payment process and rate was too high for the area

Reply from Parking.com - 1233 CENTRAL AVENUE
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.