Parking.com - 1233 CENTRAL AVENUE Reviews 48

TrustScore 3.5 out of 5

3.7

1233 Central Ave, 28204 Charlotte, NC, US


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Rated 4 out of 5 stars

Parking was ok, but the payment option was a little confusing. Once I scanned the QR code, it immediately took me to some entertainment site that charged me. Once I realized it wasn't the payment si... See more

Company replied

Rated 1 out of 5 stars

Selected 1 hour and was charged for 24 hours. Called to dispute and they advised me to charge my card again for another transaction and select 1 hour (which we did to begin with) and they would refund... See more

Company replied

Rated 2 out of 5 stars

When attempting to park/pay at the .com address - loaded all info - twice - and still could not process all the way through, site would just attempt to reload. Had to go to pole and scan QR code. Wa... See more

Rated 5 out of 5 stars

It was convenient for me to use, I didn't even have to get out of my car. Plus the added feature of being able to extend my time if I was having a good time or just needed more time than I originally... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 1233 Central Ave, 28204, Charlotte, NC, United States

  • (704)375-5143

3.7

Average

TrustScore 3.5 out of 5

48 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast Fast Fast

16 May 2024
Parking.com - 1233 CENTRAL AVENUE logo

Reply from Parking.com - 1233 CENTRAL AVENUE

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

Horrible

Horrible. Why can’t I just drop 5 dollars in a slot? License plate, credit card info et al. Absurd. I will never return.

10 March 2024
Parking.com - 1233 CENTRAL AVENUE logo

Reply from Parking.com - 1233 CENTRAL AVENUE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

The price for parking was high…

The price for parking was high considering that there were no actual parking spots, just a gravel lot.

2 March 2024
Parking.com - 1233 CENTRAL AVENUE logo

Reply from Parking.com - 1233 CENTRAL AVENUE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Overcharged & Terrible Service

Selected 1 hour and was charged for 24 hours. Called to dispute and they advised me to charge my card again for another transaction and select 1 hour (which we did to begin with) and they would refund the first transaction.they weren’t listening to the issue. needless to say we didn’t charge another transaction for a repeat of the issue to occur.

3 February 2024
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Reply from Parking.com - 1233 CENTRAL AVENUE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Pricing

Not enough room to park on busy days. Also, 1 hour was 25$, 2 hours was 55$, and 3 hours was close to 88$. I just wanted to go across the street to Haraz and get coffee. My friends and I left Charlotte completely after this. I am from New Jersey, born and raised, and have been in and out of Philadelphia my whole life. Parking in Philly is 5$ tops for 3hours, and that’s on the street. 25$ is for a secure lot. 25$ for parking in an open lot is a joke. Charlotte is not that interesting, let alone worth the 25$ an hour. Just parallel park on the street, learn how to read street signs correctly, stay away from this parking lot. Over priced is an understatement, maybe it was just the weekend, I am not sure though, because on a week day, a week prior to this, it was 5$ for parking. It still does not warrant the 25$ an hour price tag, outrageous.

27 January 2024
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Reply from Parking.com - 1233 CENTRAL AVENUE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 3 out of 5 stars

It was easy to use but I was in a…

It was easy to use but I was in a rental car and forgot I didn't have my nc plates and couldn't change the plate info so I was sol on my first purchase 🫤

20 January 2024
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Reply from Parking.com - 1233 CENTRAL AVENUE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy peasy!!

Great experience.. easy, smooth process.

7 October 2023
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Reply from Parking.com - 1233 CENTRAL AVENUE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy app to use.

14 October 2023
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Reply from Parking.com - 1233 CENTRAL AVENUE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy and convenient

It was easy, safe, and convenient. I was really pleased with the parking rates!

7 September 2023
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Reply from Parking.com - 1233 CENTRAL AVENUE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 3 out of 5 stars

Convenient location but poor payment options

The parking lot was empty and they had an app to pay. It took us 20 minutes to get the app to accept my payment method which made us a bit late for our breakfast. If you have an app as the only method of payment it needs to work consistently.

17 August 2023
Parking.com - 1233 CENTRAL AVENUE logo

Reply from Parking.com - 1233 CENTRAL AVENUE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Fast and easy

Fast and easy. Good accessibility also communication about the time left on the space

30 July 2023
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Reply from Parking.com - 1233 CENTRAL AVENUE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 4 out of 5 stars

Parking was ok, Payment was confusing

Parking was ok, but the payment option was a little confusing. Once I scanned the QR code, it immediately took me to some entertainment site that charged me. Once I realized it wasn't the payment site for the parking lot, it was a little bit of a hassle to cancel it. I just think they could make the payment options a little more user friendly

22 July 2023
Parking.com - 1233 CENTRAL AVENUE logo

Reply from Parking.com - 1233 CENTRAL AVENUE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

The Parking Spot was so easy

The Parking Spot was so easy! We pulled in and the person at the gate told us which lot to go to & stay by our car. Before we even got our luggage out of the car the bus was there. On our return we waited just a few minutes & the bus took us directly to our car.

25 June 2023
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Reply from Parking.com - 1233 CENTRAL AVENUE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Convenient & customer friendly!

It was convenient for me to use, I didn't even have to get out of my car. Plus the added feature of being able to extend my time if I was having a good time or just needed more time than I originally thought I would need. Great experience!

1 July 2023
Parking.com - 1233 CENTRAL AVENUE logo

Reply from Parking.com - 1233 CENTRAL AVENUE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

the sign up process on my cellphone could be improved a lot

the sign up process on my cellphone was slow and somewhat confusing to complete without having an account, another couple while i was paying for the parking spot encountered the same issue.

25 June 2023
Parking.com - 1233 CENTRAL AVENUE logo

Reply from Parking.com - 1233 CENTRAL AVENUE

Thanks for your review. We greatly appreciate your feedback.

Thanks,
Parking.com

Rated 2 out of 5 stars

Not an easy mobile payment process and…

Not an easy mobile payment process and rate was too high for the area

28 May 2023
Parking.com - 1233 CENTRAL AVENUE logo

Reply from Parking.com - 1233 CENTRAL AVENUE

Hi, Michelle - thanks for taking time to write us a review. We appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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