I had a difficult time understanding the app. I had to reach out to other customers in the garage for help. I would recommend having someone on site (or phone) to walk you through the process. Once I... See more
Company replied
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See what reviewers are saying
Parking attendant very courteous, he helped me how to log in in your website. Thank you.
Company replied
No one in my office could pay because, we found out, your system was down. But there was no notification. Your software is inadequate. It needs to be programmed so that after you pay once and your C... See more
Company replied
Very convenient, but a bit tough to adjust the time. Overall, a great concept!
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1737 Saint Matthews Court NW, 20036, Washington, DC, United States
- (202)466-5567
3.2
Average
20 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Parking attendant very courteous
Parking attendant very courteous, he helped me how to log in in your website. Thank you.
19 March 2024
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Very convenient
Very convenient, but a bit tough to adjust the time. Overall, a great concept!
22 February 2024
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review, Jeff. We are glad you enjoyed your stay with us and appreciate your feedback!
Thank you,
Parking.com
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review, Fred. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Parking without a human attendant
I am not able to store info to use each time I park even though I have repeatedly asked to do so. Today, the "rate could not be calculated," and I wasted almost 10 minutes trying to log in to pay. Finally, when I got to my office and had access to WiFi, I was able to complete the transaction.
18 November 2023
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review, Leslie. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Your system doesn;t work
No one in my office could pay because, we found out, your system was down. But there was no notification.
Your software is inadequate. It needs to be programmed so that after you pay once and your CC is no the system, camera should be able to autopay when your camera takes license plate.
This difficulty happens often. System sucks
21 November 2023
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review, Robert. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
I had a difficult time understanding…
I had a difficult time understanding the app. I had to reach out to other customers in the garage for help. I would recommend having someone on site (or phone) to walk you through the process. Once I understood the process, it was a great experience!
31 October 2023
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review. We are glad everything worked out and you enjoyed your stay.
Thank you,
parking.com
It is a waste of time to put in all the…
It is a waste of time to put in all the details each time in the same garage. You should program your system so that once it is done, your cameras, when seeing the license plate, automatically charge my car.
17 October 2023
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
No cell service in parking garage to…
No cell service in parking garage to use code
Too complicated
Took too long
All day parking no longer exists, was asked to add more $ after 9 hours
20 September 2023
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review. We appreciate your feedback and have shared it with the local management team.
Thank you,
Parking.com
App didn't indicate what time the garage closes
It allowed me to say that I was parking until 7:15 pm but the garage closes at 7 pm.
27 September 2023
Reply from Parking.com - 1211 CONNECTICUT AVE
Hello - our records show that you paid for parking from 8:55 AM - 7:00 PM. If your records show otherwise, please let us know. You can reach out to us directly at RMMatlantic@spplus.com.
Thank you,
Parking.com
This method is too expensive for the driver
It’s takes too long and the rate went up by $1.00. 8 will never park there again
19 September 2023
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review. We appreciate your feedback.
Thank you,
Parking.com
Good experience.
10 May 2023
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy to find the place and park.
25 March 2022
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Reply from Parking.com - 1211 CONNECTICUT AVE
Thank you for your review, Jeffrey. We are glad you enjoy the app and parking with us!
Thank you,
Parking.com
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