Parking.com - 121 EAST WILSON Reviews 13

TrustScore 3.5 out of 5

3.6

121 E Wilson St, 53703 Madison, WI, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Completely digital on my phone. Honestly the best parking experience I've ever had at a pay location. Price was insanely good too. In the past I've forgotten my cards, lost the ticket, both befo... See more

Rated 3 out of 5 stars

As a guest in the city I was in I had no good reason to create an account so the process to park for a guest was time-consuming. I was in a hurry and really didn't have the time to enter all the info... See more

Rated 1 out of 5 stars

I paid for parking and still received a citation of $40.00 stating I had not paid. When I tried to dispute the claim it didn't recognize my receipt ID and it wouldn't then allow me to upload a copy o... See more

Rated 5 out of 5 stars

Very convenient. Thankful for the notice of time running out.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.6

Average

TrustScore 3.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Time-consuming to use

As a guest in the city I was in I had no good reason to create an account so the process to park for a guest was time-consuming. I was in a hurry and really didn't have the time to enter all the info required.

8 July 2023
Rated 1 out of 5 stars
Parking.com - 121 EAST WILSON logo

Reply from Parking.com - 121 EAST WILSON

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

took 25 minutes total for the…

took 25 minutes total for the individual screens to load when attempting to complete the online payment process -

17 June 2023
Parking.com - 121 EAST WILSON logo

Reply from Parking.com - 121 EAST WILSON

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

No wallet needed! No ticket either!

Completely digital on my phone. Honestly the best parking experience I've ever had at a pay location. Price was insanely good too.

In the past I've forgotten my cards, lost the ticket, both before paying for it and after, had the machine keep my card! This way?

10 seconds and I'm paid and don't have to worry about it.

20 June 2023
Rated 1 out of 5 stars

I paid for parking and still received a citation.

I paid for parking and still received a citation of $40.00 stating I had not paid. When I tried to dispute the claim it didn't recognize my receipt ID and it wouldn't then allow me to upload a copy of my receipt. It looks like I will be stuck paying the additional $40.00 for parking. I won't park there again and will not recommend others to do so either.

13 June 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look