Parking.com - 10TH & SOUTH ST Reviews 48

TrustScore 3 out of 5

3.1

545 S 11th Street, 19103 Philadelphia, PA, US


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Rated 1 out of 5 stars

Very deceptive service-- nowhere does it warn the person who pays in advance that the garage selected may well be FULL when you arrive. Also, the pass that is printed upon payment instructs you to... See more

Rated 2 out of 5 stars

There was nothing to scan when I pulled into the lot. The scan bars at the parking spot took me to a different parking site and wanted to charge me again. I had to walk down to the attendant booth and... See more

Rated 5 out of 5 stars

It was very convenient to renew the time we needed on our parking from the app from the comfort of our hotel. Very reasonable prices compared to others in the area.

Company replied

Rated 4 out of 5 stars

Ease of making the reservation. The garage was well lit and had staff at the enterance.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 545 S 11th Street, 19103, Philadelphia, PA, United States

  • (215)568-4018

3.1

Average

TrustScore 3 out of 5

48 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

There was nothing to scan when I pulled…

There was nothing to scan when I pulled into the lot. The scan bars at the parking spot took me to a different parking site and wanted to charge me again. I had to walk down to the attendant booth and speak with someone to even confirm I was in the right place and that I was fine where I parked. Very confusing.

12 February 2025
Rated 1 out of 5 stars

SCAM Parking. DO NOT park here

We made a reservation that was not honored upon arrival. Our spot was sold to someone else prior to arrival. We were denied entry to the lot and offered no refund. We were told we were out of luck.

14 February 2025
Rated 1 out of 5 stars

Beware

Very deceptive service-- nowhere does it warn the person who pays in advance that the garage selected may well be FULL when you arrive.

Also, the pass that is printed upon payment instructs you to scan a QR code at the garage, but some passes apparently don't provide a QR code-- I had to call parking.com and wait 15 min for the answer that the code isn't needed.

9 February 2025
Rated 5 out of 5 stars

Good experience with the parking

Great access and easy access make this parking location great and good choice of restaurants in the neighborhood

14 August 2024
Parking.com - 10TH & SOUTH ST logo

Reply from Parking.com - 10TH & SOUTH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 4 out of 5 stars

Everything worked

Everything worked - online reservation, good deal, good parking structure, great location. We didn't like the rather rundown-looking entrance and elevator we used. The instructions provided by the reservation process were superseded by an even better, if initially confusing, experience: Cameras read our license plate and everything was handled automatically - no QR code necessary.

6 August 2024
Parking.com - 10TH & SOUTH ST logo

Reply from Parking.com - 10TH & SOUTH ST

Thank you for your review. We are glad you enjoyed your stay and appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was very convenient to renew the…

It was very convenient to renew the time we needed on our parking from the app from the comfort of our hotel.
Very reasonable prices compared to others in the area.

13 July 2024
Parking.com - 10TH & SOUTH ST logo

Reply from Parking.com - 10TH & SOUTH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Great price for overnight parking in…

Great price for overnight parking in Center City, Philadelphia

24 June 2024
Parking.com - 10TH & SOUTH ST logo

Reply from Parking.com - 10TH & SOUTH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

The parking assistant was the best

The parking assistant was the best. She helped me with the scanning since I didn’t know how it worked. Very pleasant and helpful.

24 June 2024
Parking.com - 10TH & SOUTH ST logo

Reply from Parking.com - 10TH & SOUTH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

To access was wonderful and pleasant…

To access was wonderful and pleasant with pay ahead. We paid for 43 hours, but came to get the car 20 minutes late. We paid $44 for the 43 hours and was forced to pay $13 more for being 20 minutes late. There was no easy way to extend nor was there obvious notice that we would get ripped of for 20 minutes extra. The garage was not full by any means.

15 June 2024
Parking.com - 10TH & SOUTH ST logo

Reply from Parking.com - 10TH & SOUTH ST

Thank you for your review. We appreciate your feedback.

Thank you,
Parking.com

Rated 1 out of 5 stars

Beware: NOT and in-and-out!

Bought 3 days at $75 only to arrive and find out that this is NOT an in-and-out garage! What a terrible situation to be in! We came from 6 hours away not knowing this and need to leave and return for 3 days! Come on! Bogus!

30 May 2024
Parking.com - 10TH & SOUTH ST logo

Reply from Parking.com - 10TH & SOUTH ST

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

Prepaid did not work, but i got charged and had to pay again onsite

I prepaid for my parking and when i got there, the code would not scan, said 'invalid code' So i basically paid double, as I prepaid AND I had to pay onsite since the code didn't work.

17 February 2024
Parking.com - 10TH & SOUTH ST logo

Reply from Parking.com - 10TH & SOUTH ST

Thank you for your review. We are very sorry to hear this. We will look into this with the local team and reach out directly.

Thank you,
Parking.com

Rated 5 out of 5 stars
Parking.com - 10TH & SOUTH ST logo

Reply from Parking.com - 10TH & SOUTH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 1 out of 5 stars

One minute over the time and had to pay…

One minute over the time and had to pay extra. We would have been on time but the elevator in the garage was broken!

2 December 2023
Parking.com - 10TH & SOUTH ST logo

Reply from Parking.com - 10TH & SOUTH ST

Thank you for your review. We will share this with the local management team to review.

Thank you,
Parking.com

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