I used this app and pre-booked my parking, then got charged the full amount to leave the car park. I was trapped in there unless I paid again, and ParkBee support would not help me out. Hoping I rec... See more
Company replied
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Review summary
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Reviews shaping this summary
Attending a concert at the Eventim Apollo and still managed to book a parking space on the night with Parkbee - easy to book and pay, simple click to open barriers both coming and going. Only Complain... See more
I used Park Bee for the first time this minute and it was excellent. Easy to see the range of parking options (in Edinburgh), book and pay. Really good communication from confirmation of booking to re... See more
Company replied
1st time using them and as a typical bloke, I didn't read their instructions on how to use the app. Got charged by parkbee and I paid to get out of the car park. Contacted Parkbee, told them what ha... See more
Company replied
Company details
Written by the company
ParkBee is on a mission. City streets are filled with parked cars, while off-street parking spaces remain empty. Together, we can change that. We’re building a dense digital network of off-street parking locations, optimising underutilised spaces and making parking more convenient and affordable. We help drivers find, reserve or subscribe to their perfect parking space. Whatever your need, we have the space for you.
Contact info
Mr.Treublaan 7, 1097 DP, Amsterdam, Netherlands
- 085 888 0786
- support@parkbee.com
- parkbee.com
3.5
Average
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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Booked for an overnight trip to…
Booked for an overnight trip to Manchester to see Peter Kay. The car park was right opposite our hotel (crowne plaza) which was very handy. Was impressed with the price aswell for 24 hours. The app is great too with up to date communications and really clear directions. Highly recommend
21 September 2024
Unprompted review
Easy,clean and safe
Easy,clean and safe. I precooked my parking online
17 September 2024
Unprompted review
Good value great location for Apollo…
Good value great location for Apollo theatre.
14 September 2024
Unprompted review
Don’t park in this location during…
Don’t park in Hoofddorp Capellalaan 65 location during weekends/after office hours. They put a chainlock over the entrance gate and you cannot drive out
15 September 2024
Unprompted review
Reply from ParkBee
Hi Ewalina, thank you for your review.
Could you send us more details about which location this is concerning through support@parkbee.com? Then we can have a look if we can inform this better so cars won't get stuck.
Thank you!
- Team ParkBee
Paid in advance for parking seemed to…
Paid in advance for parking seemed to be an easy service and would have definitely booked that way until they had a cheek to send me a parking ticket for £60....fuming would not use again!
30 August 2024
Unprompted review
Reply from ParkBee
Hi Anna, thank you for the review.
We are sorry to hear that you received a fine despite having a booking. Could you please send an email to support@parkbee.com? Then we can help you with cancelling your fine.
Thank you!
- Team ParkBee
payment continues after check-out
payment continues after check-out! the system does not allow payment until check-out. I checked out at 17:00 and was able to pay only at 4:00 the next day. overpaid about 20 euros. outrageous!
14 September 2024
Unprompted review
Reply from ParkBee
Hi Daniel, thank you for the review.
We are very sorry to hear that you overpaid despite checking out. Could you please send us an email through support@parkbee.com? Then we can refund the overpaid amount and help with any other questions. Many thanks!
- Team ParkBee
Easy to find & great location for bus…
Easy to find & great location for bus service to Gatwick Airport
7 September 2024
Unprompted review
Terrible
Terrible, i was told shuttle comes avery 5-15min, but when i arrive here the shuttle guy saya he will come inan hour..i had to again pay €25 for taxi to airport to be there in time for flight.
I missed my flight
13 September 2024
Unprompted review
Reply from ParkBee
Hi Tycoonseries, thank you for your review.
We are very sorry to hear you received incorrect information about the shuttles. Could you please send us an email through support@parkbee.com with more details about your booking? We would like to correct this and help with any unresolved issues. Thank you!
- Team ParkBee
I would have thought after successfully…
I would have thought after successfully reserving a parking online that when I arrive the location I have a parking spot, but no, all of the parking area where full. I had to park my car awkwardly in the middle of two in & out entry of a building. Near where inoark were lots of bicycles. The car was a fraction away from those plus also the thought that I wasn't supposed to be parking on that particular spot but I did because I have already paid for a parking and I had nowhere else to go. Fortunately, nothing bad happened to my car and I was able to leave Parkbee okay. The location of Parkbee was perfect where ai needed to be so that was good.
12 September 2024
Unprompted review
This was a hopeless action!!!!!!!
This was a hopeless action!!!!!!!
We make a reservation because it is promised that a spot is reserved for us. 'Stress-free parking'??!!!!
That was clearly not the case!!!!!
The parking lot was overcrowded!!!! And the barrier kept opening, at one point there were 6 cars driving onto the lot. And since you could only go left or right and only reverse back, the chaos was complete.
So don't advertise a reserved spot, because that is clearly not the case!!!!
10 September 2024
Unprompted review
Reply from ParkBee
Hi Patricia, thank you for the review.
We are very sorry to hear about your experience. Could you please send an email to support@parkbee.com? We want to investigate how this could have happened and help you with any unresolved issues.
Thank you in advance!
- Team ParkBee
Stratford
Down to ABBA voyage staying at the holiday inn express Stratford easy walking distance
11 September 2024
Unprompted review
The exit did not open and the 085…
The exit did not open and the 085 number only put me in a 'loop'. Useless with no one to help when needed. Unacceptable!!!
9 September 2024
Unprompted review
Reply from ParkBee
Hi Bronwyn, thank you for the review.
We are very sorry to hear about this situation. Could you please send us an email through support@parkbe.com? We would like to investigate the issue further so we can prevent this from happening again.
Thank you!
- Team ParkBee
Scam artists
Parked in Liverpool for a hen weekend and two of our four drivers were fined. All cars were pre-booked but Park Bee advised they were not, even with confirmation of booking. Told one was booked under the wrong registration, and the other had an issue because the registered owner of the car was not the driver.
A total scam, don't use them!
5 July 2024
Unprompted review
Reply from ParkBee
Hi Hayley, thank you for the review.
We are very sorry to hear that, despite bookings, the drivers were fined. Could you please send an email to support@parkbee.com? Then we can assist you with canceling the fines.
Thank you in advance.
- Team ParkBee
Unclear instructions!!
10 September 2024
Unprompted review
Reply from ParkBee
Hi Tim, thank you for the review.
We are very sorry to hear that the instructions were unclear. Could you please send an email to support@parkbee.com so we can investigate this further?
Many thanks in advance.
-Team ParkBee
Fined for parking by Car park operator
Fined for parking by Car park operator. Park Bee failed to secure parking and took money. £60 fine notice issued via ANPR to home address
9 September 2024
Unprompted review
Reply from ParkBee
Hi, thank you for the review.
We are very sorry to hear that you received a fine. Could you please send us an email through support@parkbee.com? Then we can assist you in any way we can.
-Team ParkBee
Great car park central to everything…
Great car park central to everything and excellent customer service
9 September 2024
Unprompted review
Taylor Swift parking
We booked this parking the night of a Taylor Swift concert. The price and location was awesome to access Wembley safely and easily.
19 August 2024
Unprompted review
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