Park & Go Ltd Reviews 25

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and the smooth process from start to finish. Many people appreciate the promptness of car collection and delivery, which helps make their journeys stress-free and avoids waiting around. Reviewers also frequently commend the staff for being extremely helpful, courteous, and professional. A significant number of people mentioned that this company came to their rescue after being let down by other services, often at the last minute, preventing them from missing flights and resolving difficult situations. The communication is also noted as great, and some customers were even pleasantly surprised by thoughtful touches like their car being warmed up on a cold day.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism and helpfulness of staff.... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We arrived at the airport only to find out my partner had been scammed on line for parking . An amazing guy from Park and Go helped us arrange parking and took the headache of finding alternative park... See more

Rated 5 out of 5 stars

This parking company saved me from missing my flight when the company I had booked failed to materialise. What I wanted was reliability, a human to talk to and reassure me that everything was goi... See more

Rated 5 out of 5 stars

Excellent service. My original meet and greet company let me down and Park & Go came to the rescue. They assured me my last minute request could be accommodated and took all the stress out of my cri... See more

Rated 5 out of 5 stars

Fantastic service. They got us out of a very difficult position with another meet and greet service who we have since discovered are just a scam operation. Arif helped us get a very speedy collecti... See more


Company details

Written by the company

At Park and Go Heathrow, we make airport parking simple, secure, and stress-free. Specializing exclusively in Heathrow Terminal Parking, we offer a smooth and reliable experience for travellers who value convenience and peace of mind. Whether you’re traveling for business or leisure, our team ensures that your parking process is effortless — from arrival to departure.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Kind and trustworthy

We booked another company and they didn’t turn up we were on our way to Puerto Rico with not much time to board
We approached Amir who was extremely helpful
He knew exactly what to do he sorted out our parking with easy gave us his contact and reassurance
We were very pleased with the service
On our return her text us the day before to ensure he had our flight details and the car was waiting for us he even went the extra mile to pay addition cost for parking as the car was parked on another location which he went for at no additional cost
Thanks for making our vocation a memorable one
There are kind people still in this work who we can trust
Thanks MA

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great

Booked with a company that didn’t turn up to collect the car, fortunately Amir at Heathrow Terminal 3 was there and saved the day. What a fantastic guy, very helpful and professional, from drop off to return. Thank you Amir.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Helped us out in a tricky spot when we…

Helped us out in a tricky spot when we had booked with another company who let us down by advertising under a different company name.

Mentioned about the recent problems others have had with it.

Clear contact provided throughout the whole process after dropping the car off

26 February 2026
Unprompted review
Rated 5 out of 5 stars

We arrived at the airport only to find…

We arrived at the airport only to find out my partner had been scammed on line for parking . An amazing guy from Park and Go helped us arrange parking and took the headache of finding alternative parking in a hurry away. I’d highly recommend this service . On our return after a long flight ,the car was brought to us promptly, making the journey home run smoothly. FIve Star Rating

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

We nearly made a terrible mistake by leaving our car with a rogue so called Meet and Greet company who would have left it in the street, luckily we read the terrible reviews just in time and switched to Park and Go. They were really helpful and professional. They communicated by text as we left, Noticed that we had given the wrong arrival time on our return to Heathrow and Texted us on our arrival to arrange pick up of the car. All totally seamless and well organised. Highly recommend this company.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy and professional

Was saved by this company as a different one did not exist!
Professional and quick, when we returned to the car this was a very easy pick up!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

Firstly this company saved us from a near disaster from another so called company

Leaving the car was easy, collecting the car was even easier.

I wouldn't use any other company at Heathrow now that I have used them.

Peace of mind is important

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Booked originally with Heathrow…

Booked originally with Heathrow Terminal Park who just didn't turn up but luckily Park & Go were on hand, booked my cat in immediately and were there to return ut when I came back ... couldn't fault them and helped me gt out of a mess

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Amir- what a godsend

Amir- what a godsend. Seems like he steps in when a certain other company fails to show, lets you down or has the potential to treat your car like crap! I was waiting for the other company to show up and Amir warned me against them he showed me there reviews which I hadn’t even looked at because I thought I had booked it through a reputable company. However, Amir sorted my parking out, didn’t pressure me to go with him, but I am so glad I did! Pick up was amazing quick easy and we were on our way home within 10mins of getting out suitcases. Thank you

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, smooth service, my car was warmed before I picked it (it was rather delivered to me🙃) in a cold day. Thank you for all.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

This parking company saved me from…

This parking company saved me from missing my flight when the company I had booked failed to materialise.

What I wanted was reliability, a human to talk to and reassure me that everything was going to be ok. I wanted the drop off and pick up to be simple and seamless. Of course I also wanted my car back without any dings!

Amir excelled in all expectations and I have no worry in recommending and using again, thank you

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Amir- you saved me when Kwik park failed me

Amir! Thank you so much for saving me from missing my flight. I had booked with Kwik park ( avoid) and called them several times to be told the driver was a few mins away/ coming up the car park ramp and then twenty minutes later, nothing! Amir spotted me loitering and was empathetic, advised me to take a photo of his security badge and booked me in with his company. I was running late so he liaised with my husband for payment. Amir then messaged me re return procedure and when I landed, I had already received a message from him. He was there before me- rushed me to the payment machine to avoid paying more and I was on my way home. Very grateful.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. They got us out of a very difficult position with another meet and greet service who we have since discovered are just a scam operation.
Arif helped us get a very speedy collection arranged and the car was dropped back right on time when returned.
Brilliant service, brilliant company.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Amir

The original company we booked turned out to be rogues. We only found this out when we arrived to leave our car at terminal 5… Amir came to the rescue and we rebooked with him.
He was very helpful and we were happy to leave our car in his hands.
We received Regular messages on collection day ensuring a stress free collection. We will use this service again.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Amir came to the rescue when the…

Amir came to the rescue when the company we had originally booked did not show up to collect our car at Heathrow. This seems to be a common occurrence.

Thoroughly professional service and regular contact as our holiday approached its end, with instructions what to do when we had collected our bags.

Amir said the car would be delivered to the appointed level in the car park, and it was, on time!

Impressive and courteous service.

29 December 2025
Unprompted review

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