I have used Park and Go at Bristol Airport several times, and I've always been very happy with the service. This year I booked the car park for five days in April, but unfortunately, due to car probl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Park and Go offer online booking for over 100 car parks at 23 Airports across the UK. For over 25 years we have been doing our best to bring you the most competitive prices for Airport Parking in the UK.
Contact info
PO Box 830, YO31 6EH, York, United Kingdom
- 01904 379042
- enquiry@parkandgo.co.uk
- parkandgo.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A+++ Great service
A+++ Great service! 👏👏👏
A38 meet & greet Bristol.
Through Park & Go.
On the phone straight away, polite, efficient either end, from fri.8am till (a 4h delayed flight) Gone 11pm friday. Called on exit and was there with my car not 5 mins waiting. Polite and with a smile! Car warmed and ready!
Well done and thanks so much for a smooth transition.
Will defo be using again.
Kindest regards
Matty 💕🙂
Please don't use this company the…
Please don't use this company the driver has got me a parking ticket and they don't get back in touch or sort the issue out!
An hour waiting!!
Not really clear with the instructions.
On the way back I made 4 phone calls asking where is my car. Needed to wait an hour!

Reply from Park and Go
First time using Park & Go …brilliant
First time using Park & Go …brilliant! I believe it was The Gatwick Valet Parking Company offering the Meet and Greet service and the whole experience was faultless. Very friendly driver.
Excellent Airport parking service
We used these for the first time for Doncaster Airport and they were fantastic. Meet and greet was excellent. It's the best Airport Service we have ever used. I am going to recommend to everyone and I will definitely use again for which ever Airport we use now. A+++++
Perfect - No waiting.
Perfect. Waiting at car park to take car when arrived and there when came back. No waiting around. Excellent service.
Great service
A really good service.Friendy staff.A bit nervous at we arrived at 4.30 am and never used this service before.But they were there as promised.I would use these again no question and will tell friends to try them.
Oh my god what service
Oh my god, what a service.
I got 1hour late to the airport phoned up and was told to just get there as safe as possible and the driver was there to Collect the car.
Flight back was 2 hours delayed, but still the car was delivered as promised.
No extra charges, great service and I'm sure the car was washed and polished.
YES I will be using these guys again. Thanks Park and Go
Straight forward satisfactory service
These guys provided a very simple, hassle free and straight forward service.
Collected the car in. as good condition as when we left it, and it was washed. Very quick response from them when contacted.
We used them for the first time at Heathrow Airport and will definitely use them again in future.
Excellent Gatwick service.
Gatwick - excellent. Late flight didn't bother them either. Highly recommended.
Dash cam disconnected !
My car was met and returned back in time. However my engine management light was lit on its return and more worrying was the fact that my dash cam had been physically unplugged. I was given no acceptable explanation for both of these.
I won't be using the Company again.
1st class service
Can't thank Nick and his team for first class service .4th time we used A38 parking ..nothing to much trouble even when delayed getting too and landing.(bristol)..cars picked up and dropped off perfect time. Thanks again.
The best meet and greet I have come across
These guys are so good. I phoned them when I was 15 minutes away from Bristol airport, soon as we arrived at drop off point they where there. Very polite and explained everything we had to do on our return flight. On return again no waiting first class service. I have used plenty of meet and greet in the past. These guys are definitely the best I have used. I will be using them again in 6 weeks.
I can only recommend these guys
I can only recommend these guys, they were polite and professional on arrival and departure. Our plane was delayed into Bristol airport by nearly two hours last night, landing at 1.30am. Called them, no problem, car was with me within 10 mins. Excellent service, nice guys and no issues with the car. I will definitely use them again.
A38Parking.
A38Parking.
Use these people if you want to fly from Bristol airport. A first class service. We arrived at 4 am and were met within a few minutes, and on return journey our car turned up again within a few minutes. Pleasant and professional staff.
Would certainly use them again.
Les King
Avoid! Have used this company before but…
Have used this company before but clearly they have no interest in customer loyalty or repeat business. Trying to park at Bristol airport. As is often the case, the 'small print' T & Cs are used nefariously! Even if you purchase cancellation waiver you have to cancel before 24 hrs, not easy when they are closed at weekends!! Despite having legitimate reasons for cancellation and paying for cancellation waiver I had no joy, no sympathy or understanding. They were just happy to have my money tucked away. I tried to reach an amicable compromise but no chance. So £50+ for nothing. Thank you! Avoid if I were you as I will from now on.
First class service
You have given me the most first class service I could have hoped for... thank you! I really want to post a public message of gratitude for the most puntual service both on colection and return. Collected my car today (20.6.22) and the driver even left the air conditioning on so I could get into a cool environment ready for the trip home. Many many thanks
Poor service and experience
Wow where do i start after enjoying three days away I thought I was leaving my car in safe hands how wrong I was I came back to my car in a dirty condition and damaged. despite sending emails to get this matter sorted I was ignored until I threatened legal action eventually the matter was settled to little satisfaction to me this was the first time I've used a company like this and after this experience I will be in no rush to use again

Reply from Park and Go
Amazing service. Manchester airport.
Amazing service. Quick efficient and made our long trip to Seville so much easier. Polite, friendly staff. Very grateful to everyone, would highly recommend. Thanks again! From the guys in the pale grey motion R van :)
Bristol A38 Parking
Used A38 parking when flying from Bristol airport. Absolutely amazing experience. Couldn’t fault anything and will definitely be recommending to all of my friends and family and using anytime I fly from Bristol in the future. Thank you for such a stress free easy experience!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







