Parkandcontrol Reviews 11

Paying machines did not work when we arrived. They say you can pay by app. As i can see this is a lie as downloading the app in less than 10 mn is impossible. Finally got a ticket that I have paid because I have no time to argue. However pretending you should pay because there is an app that allows to do it is a con and a more than weak excuse for machines that don't work. Despicable, horrible organisation

Terrible people

Confusing signage and parking bays that were an " overspill" for an Art Gallery which you would think was excempt from any parking regulations . I wont be paying so see u in court. Yet another example of rip off F up Britain

Avoid this car park at all costs ⚠️

This place feels deliberately deceptive. The signage is unclear and confusing, making it easy for drivers to make mistakes. Charges and terms are not displayed clearly, and it seems designed to catch people out rather than provide a fair parking service.

It feels more like a money trap than a genuine car park. I would strongly advise others to avoid parking here, as the lack of transparency creates unnecessary stress and the risk of unfair fines.

I entered the car park (East Heath Rd Car Park, Hampstead). I expected to be able to pay by phone but transpired i had to use an app. I uploaded it and paid. Because the signal not great this took me 10 mins. I had purchased 2 hours of parking time. They sent me a £100 fine presumably because it took 10 mins to pay. Total ****s. I'm appealing.

Made an 'honest mistake"; and they could have waived off the penalty as they could have see that I did make the payment. However, I guess, penalty is a way of making money in all possible scenarios. Funnily enough, their email id (when they they send the PCN over email) shows it as "wecare@.." :-).

I parked and paid and have a vat receipt to prove it. I received a fine saying I had not paid, so naturally I appealed it. After 28 days I have still heard nothing.
The customer service line only allows “pay fine” or “appeal”.
Anyone else had problems with this service?
The appeal submission process was very slick - hence 2 stars.

Stayed at hotel in Layerthorpe in York, what a complete nightmare I was charged over a hundred pounds by this company park and control even though I gave my details at the hotel and was told it was free to park because I was a customer no they still robbed me of £100 got a fine 15 days later unbelievable can not believe travel lodge do this to there customers absolute shambles. My company will never stay at this hotel again.

Please, with all the proof, read my story below to witness, about how parkandcontrol behaved brutally against me and fined me, arbitrarily.

I went Chiswick Medical Centre for an appointment on 21st of October, and parked my car to their parking area. Unfortunately after parking there I received a fine from parkandcontrol. They told me that I had to inform reception about parking. I mentioned them that I was stressed and had a very important appointment that is why I was in a hurry.

I informed Chiswick Medical Centre about that. Parkandcontrol asked me for proof of my appointment. I sent them my medical report of that day because I didn't have any other proof. (Normally they should not ask about that and ask the hospital about my appointment. Because medical reports are personal and should be confidential.)

As a result my appeal to parkandcontrol was not accepted and paid £60 extra. But parking was free for patients. They completely fined me arbitrarily.