A great experience. They have the greatest selection of apartments in Paris, and the staff is really helpful. Ask for Neda, she was my advisor and she's fabulous. She really went above and beyond - he... See more
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Review summary
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What people talk about most
Based on these reviews
I have used Paris Attitude twice and have been content both times. I think the webpage has clear photos and you don't need to submit lots of complex documents. Clear communication and confirmation wit... See more
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We arrived a little early yet someone was here to meet us immediately. Everything went fine except for a few minor inconveniences. The internet was not working but was fixed the next day. The instr... See more
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I've been staying with Paris Attitude for almost 3 years and I couldn't be happier. When I moved to Paris I really struggled to find an apartment, other agencies had very little on offer or were very... See more
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Company details
- Self-Catering Accommodation
- Apartment Rental Agency
- Lodging
- Property Management Company
- Real Estate Agency
- Real Estate Rental Agency
About Paris Attitude
Written by the company
Paris Attitude is a real estate agency specialized in furnished rentals in Paris. With more than 4,000 apartments in every arrondissement of Paris, we can meet any request, from studios to 5-room apartments, modern lofts or traditional Haussmann-style homes. All our apartments are ready, furnished and equipped with everything you need, even linens and cooking utensils.
Written by the company
Contact info
21 rue Vauvenargues, 75018, Paris, France
- +33 (0)1 42 96 31 46
- mail@parisattitude.com
- parisattitude.com
4.6
Excellent
3K reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Paris Attitude
Hello,
Thank you for your kind feedback! We’re happy to know that the apartment explanation was clear and helpful.
Best regards,
The Paris Attitude Team
CAUTION!!!
I rented an apartment for 6 weeks thru Paris Attitude. My take on the entire rental experience is "Frustrating and stressful." Based on other reviews, from Day1, I was worried about getting the Refund on my security deposit. My gut feeling was correct. About 40 days after checkout and tons of emails later (stress) I finally got my refund thru Paris Attitude. Thank you.
For new prospective tenants, I would like to explain/caution you. Based on my experience, it appears that Paris Attitude is strictly a 3rd party with very little to no control over the cleanliness of the apartment or the security deposit refund process IF THE OWNER MANAGES THE CHECK-IN. They will tell you the owner has your money. At the time of booking, I was not at all aware of this scenario. My check-in was done by a concierge service (AJ Flat services) that was hired by the owner. Thus, Paris Attitude was not directly involved in my check-in or check-out. However, I have had to involve them in getting me first, a small compensation (for not being able to use the shower for 4 days initially and later for getting me the security deposit refund as the owner has been extremely unresponsive and unprofesssional). Here though Paris Attitude did deliver and got me the money back, It was NOT AT ALL A DESIRABLE EXPERIENCE. Perhaps I was lucky.
Overall, I can warn you that based on the contract, the expectation is that at check-out the apartment will be left in a rentable condition. Thus, I am assuming that they/owner/concierge do not involve a cleaning service. They only wash the sheets and towels. We also found a very dusty apartment with no cleaning supplies and were asked to leave it spotless clean. The concierge (AJ flat services) had the nerve to tell me that "all faucets should be spotless" and kept saying/threatening "If you want your security deposit back then you must leave it very clean, No spots on the faucets)." When I had complained about the lack of cleanliness to Paris Attitude, the customer service asked me for photo/video evidence. So please record. At check-in things on surface may look clean but once you start using stuff you will see reality. They told me I should have recorded evidence of dust on my hand or cleaning paper!!
Overall, it is not at all the usual rental business that I was familiar with in the US.
PS: The property I stayed was a fantastic location and a great building, but I would not recommend staying there because of a very negative experience with the owner/concierge. Also note, that the 20 Rue Raynouard property was last reviewed in 2013. Now despite trying, I was NOT ABLE TO LEAVE A REVIEW!! CAUTION! CAUTION!!
14 June 2025
Unprompted review
Reply from Paris Attitude
Hello,
We regret that your experience did not meet your expectations and would like to clarify a few points.
It seems that there was some confusion regarding the check-in and check-out process. At Paris Attitude, check-in and check-out can be handled by our agents or by the owner if they wish to take care of this task.
In your case, these steps were carried out by a third party appointed by the owner, which limits our direct role in the operational management of the apartment. This also explains certain points related to cleanliness and the instructions you were given.
Nevertheless, we would like to remind you that, regardless of the situation, an apartment must be returned in the same condition as it was upon arrival. In your case, it was in a generally clean condition.
With regard to your security deposit, your contract ended on July 26, which meant that the deadline for reimbursement was August 26. The full reimbursement of €1,450 was made on September 8, 14 days late. We acknowledge this delay and apologize for it. The delay was due to the fact that the owner, who was initially responsible for the reimbursement, had not made it. We contacted them several times to remind them.
In order to speed up the resolution, we took the exceptional step of deducting this amount directly from the owner's September rent in order to refund 100% of your security deposit. We do not usually proceed in this manner, but we chose to do so in order to ensure that you were reimbursed quickly.
Finally, we note that you have received the amount due and that you have thanked us for this.
We regret the inconvenience caused, but would like to emphasize that we have done everything necessary, sometimes going beyond our usual role, to ensure that your situation is resolved in the best possible conditions.
Sincerely,
The Paris Attitude team
Such bad experience
n early August, we signed a rental agreement and made the full down payment for an apartment scheduled to start in September. We had planned to move in on September 7th, but on September 2nd, PARIS ATTITUDE called to "inform" us of a mistake by the landlord—the unit was no longer available!!! They offered either a full refund of the down payment (with no mention of any penalty or additional compensation) or an alternative apartment in a distant location, which was also significantly more expensive than our original choice.
Their apology words came to us totally without empathy: We are without the apartment, 4 days before moving, not for our mistake!
Very bad experience, absolutely not recommended!
9 September 2025
Unprompted review
Reply from Paris Attitude
Hello,
We understand your disappointment with this situation and would like to clarify a few points.
The cancellation you mention was not our decision but an error on the part of the owner, who had signed a contract with two different tenants via two platforms. Unfortunately, he informed us of this situation too late. As soon as we became aware of it, we immediately contacted you and your parents to explain the situation and apologize.
On the same day, we sent you several alternatives, with varying rents, some cheaper and some more expensive than your first choice. You chose one of these apartments, and we agreed with the owner that you would only pay the difference in rent and security deposit, with no additional fees.
In the end, you decided to cancel and request a full refund, which we of course provided.
We sincerely regret that this experience was perceived as a lack of empathy, as we immediately mobilized our teams to find a solution, and we apologize once again for this setback, which was beyond our control.
Sincerely,
The Paris Attitude team
I found the process of completing my…
I found the process of completing my rental documents, disjointed and messy. I was sent links that did not work, a lease that required revision because an important need of the landlord was omitted in addition to last minute requests that should have been flagged at the beginning
29 August 2025
Reply from Paris Attitude
Hello,
Thank you for your feedback. We’re sorry that the process of completing your rental documents felt disjointed and caused inconvenience. Regarding the landlord’s request, we confirm that this specific clause will be automatically integrated into all future leases for this property to avoid such revisions in the future.
In addition, a new feature allowing us to manage this more efficiently will be available in September.
Best regards,
The Paris Attitude Team
On time
On time, helpfull and apartment was as
shown on pictures.
The tap in the kitchen is leaking but promise was made to have that fixed.
Overall a friendly and warm welcome!
3 June 2025
Reply from Paris Attitude
Hello,
Thank you for sharing your experience! We’re delighted to hear that the check-in went smoothly, that everything matched the photos, and that you felt warmly welcomed.
Wishing you a pleasant stay in your apartment!
Best regards,
The Paris Attitude Team
Worst rental experience – dirty apartment, broken appliances, zero help
We are three Norwegian students renting an apartment in Paris through Paris Attitude. We pay €3011 per month plus several thousand in agency fees, and on top of that we also pay for electricity separately. For this price, we expected a clean and functional apartment, but what we got was completely unacceptable.
When we arrived, the entire apartment was filthy. The bathroom was full of mold, the cupboards in the kitchen had dirty plates with leftover food, and the whole place had clearly not been cleaned at all. The bedding that was supposed to be included was so dirty that we had to go out and buy completely new sheets and other essentials ourselves.
In addition, several things in the apartment do not work: the fridge is broken, the light in the bedroom and in the bathroom does not work, and nothing has been repaired. Paris Attitude insists that this is the landlord’s responsibility, but the landlord refuses to do anything and even told us directly: “I am not your dog,” when we asked if he could come and look at the fridge. He dismisses our problems and claims that everything is “nonsense” and that we are wasting his time.
We have called Paris Attitude countless times – close to 200 attempts – but they refuse to help us. Both the agency and the landlord show a complete lack of professionalism, respect, and responsibility. No cleaning service, no compensation, no solutions – nothing.
For over €3000 a month plus fees and electricity, this experience has been deeply stressful and extremely disappointing. We strongly advise others to avoid Paris Attitude and be very cautious before signing anything with them.
9 June 2025
Reply from Paris Attitude
Hello,
We are sorry to hear about what happened to you and would like to clarify the situation.
Your rental began on September 1. Since then, we have already responded to your emails three times between September 1 and 2, and our customer service team also spoke at length with the father of one of the tenants yesterday. We are also in direct contact with the owner to resolve the issues you have raised and will continue to follow up until everything is settled.
Solutions have been proposed. Action is planned for today to resolve all the issues reported. In addition, we have offered to move you to another apartment at no extra cost if you wish, or to give you a full refund if you decide not to stay.
Regarding the budget, we would like to point out that, contrary to what has been written, €3,000 per month is considered a very low rent for a three-bedroom apartment in the 7th arrondissement of Paris.
Finally, it is important to note what you yourself told us yesterday: "To be clear: we are satisfied with the apartment itself and wish to stay. " This shows that despite the initial inconveniences, the apartment meets your expectations once the current problems are resolved.
We remain at your disposal until everything is settled and will ensure that the situation is corrected.
Sincerely,
The Paris Attitude team
I was met at the door and was helped…
I was met at the door and was helped upstairs to the apartment. Very welcoming and easy
19 May 2025
Reply from Paris Attitude
Hello,
Thank you for your kind feedback! We’re glad to hear that you had a welcoming and easy arrival experience.
Wishing you a wonderful stay in Paris,
The Paris Attitude Team
Positive experience
The check-in staff arrived on time and also provided a detailed as well as comprehensive check-in of all facilities and amenities in the apartment.
19 August 2025
Reply from Paris Attitude
Hello,
Thank you so much for your kind review! We’re delighted to hear that the check-in went smoothly and that our staff provided you with a detailed and comprehensive introduction to the apartment and its amenities.
We wish you a wonderful stay in Paris!
Best regards,
The Paris Attitude Team
Reply from Paris Attitude
Hi Elisio,
Thank you for your kind feedback!
We are delighted to hear that you appreciated the speed of our service.
Looking forward to welcoming you,
The Paris Attitude Team
Bad customer service
Really bad customer service. Was not helpful, annoyed tone and was dismissive of my questions. Personally, do not recommend.
25 August 2025
Unprompted review
Great service
The platform offers a diverse variety of apartments. It is easy to navigate through the platform. The real estate agent was great, he was attentive and willing to help.
25 August 2025
Reply from Paris Attitude
Hello Karla,
Thank you for your excellent review!
We are glad you enjoyed both the variety and ease of use of our platform, as well as the attentive support of your dedicated agent. Your satisfaction is our greatest reward!
We wish you an excellent stay,
The Paris Attitude Team
Booked the rental without complications
We were able to book the rental with ease. Lots of good options. We will move in for several more weeks, but so far the process has been easy and the advisor easy to work with.
14 August 2025
Reply from Paris Attitude
Hello,
Thank you for your kind feedback! We’re glad to hear that the booking process was smooth and that you found plenty of good options. It’s also great to know that your advisor has been helpful so far.
We look forward to making sure the rest of your stay goes just as smoothly.
Best regards,
The Paris Attitude Team
UPDATE CHANGE / Exceptionally bad experience
UPDATE / CHANGE
After an honest excuse by the agency, my second experience was much better, in fact very good. An agent (Frederic) was very helpful throughout the rental process and we finally confirmed the lease. Can only recommend the agency
***
Exceptionally bad experience
- you get automated reminders every day to complete the rental process but no one responds to specific questions (neither by phone nor by email)
- after 3 automated reminders they cancelled my application and told me to apply with another agency
This was the most outrageous behavior by an agency I have experienced in years.
I assume there is just KI on the other end or someone without a brain to make this happen.
Paying 1500 agency fees for this service is a disgrace.
On top, you have to pay fees and deposit before having a signed rental agreement. I consider this illegal.
Stay far away from this agency!
13 August 2025
Unprompted review
Reply from Paris Attitude
Hello,
Thank you for taking the time to update your review and share both of your experiences with Paris Attitude!
We regret that your first contact with our agency did not meet your expectations and sincerely apologize again for the inconvenience caused. There was some misunderstanding and your feedback has been very valuable in helping us improve our processes.
We are delighted, however, that your second experience was positive and that Frédéric was able to support you successfully throughout the rental process. Knowing that you now recommend our agency is truly rewarding for our team.
We wish you an excellent stay and remain available for any question,
The Paris Attitude Team
Verbal Abuse from the landlord directed towards our college-aged daughter.
Paris Attitude was recommended by a friend, and our initial conversations with staff went well. We rented an apartment in the Marais for five months, but unfortunately the landlord was very slow to address issues, such as a broken dishwasher and lack of WiFi in much of the apartment. Shockingly, when our daughter accidentally locked herself out of the apartment, neither Paris Attitude nor the landlord was able to help in a timely manner. When Paris Attitude ultimately (after hours) decided to send a locksmith to change the front door lock, the landlord contacted my daughter (age: 21) and told her, “If you break my lock I will break your face.” This scary verbal abuse we reported to Paris Attitude, yet they continue to represent this apartment on their website, with one glowing review. This shows that, unfortunately, Paris Attitude does not in fact take a careful look at both the properties and the landlord. No one should rent from them. Paris Attitude has questioned whether this is a “real” review, and it is - we rented through them, paid the significant commission, and relied on their vetting of the apartment and landlord, as the total amount for the rental was very significant.
Paris Attitude, in response to your response written below, it is deceitful to claim that you did not know about all of these issues regarding the Marias apartment. For the past four month you and our family have been engaged in emails back and forth trying to resolve getting our security deposit back. Further, we have proof of the conversations we had with you (via email, text and phone) when our daughter was locked from the apartment and verbally threatened by the landlord. To claim that you somehow did not know about all this is disingenuous. Again, if this is the way you choose to run your agency, no one should rent from you.
28 April 2025
Unprompted review
Reply from Paris Attitude
Hello,
We are very surprised by your review, as we have never been contacted about the incidents you describe. If we had been informed, we would of course have immediately intervened to help you.
Thank you for the additional details provided in your message, which have enabled us to identify the rental in question. We have since spoken directly with the owner, who was shocked to read your review. He strongly denies any verbal abuse, explaining that such behavior would make no sense. He also claims that your daughter did not always respect the building rules and sometimes disturbed the neighbors by organizing noisy parties.
We take all such feedback very seriously and would like to reiterate the importance of constructive communication between tenants, owners, and our agency.
Sincerely,
The Paris Attitude Team
Access to the apartments via the…
Access to the apartments via the website was fine as was the application process. I did request a phone call a few times which never happened. The email responses were useful towards obtaining the apartment. The transaction went through smoothly.
11 August 2025
Reply from Paris Attitude
Hello,
Thank you for your feedback. We apologize for not being able to follow up by phone as requested — we are currently experiencing a very high volume of demand. We’re glad, however, that everything went smoothly with your reservation and that you were able to secure your apartment.
Best regards,
The Paris Attitude Team
Easy booking experience
Very easy to find an apartment that met my needs, and my agent was super friendly and responsive. Unfortunately there was some issues with selecting payment with credit card vs bank transfer, but we were able to figure out a solve. Please note this review pertains the booking process, since I have not started my tenancy with them quite yet.
5 August 2025
Reply from Paris Attitude
Hello,
Thank you for sharing your feedback!
We’re glad to hear that finding an apartment was easy and that your agent provided friendly and responsive support. We appreciate your patience as we worked through the payment method issue together, and we’re happy we found a solution.
We look forward to welcoming you soon and making sure the rest of your experience goes just as smoothly.
Best regards,
The Paris Attitude Team
Prompt and Professional
The agent was always prompt and professional. This is my first time renting an apartment in Paris so I imagine my questions were probably excessive, but the agent was always patient and understanding. I will highly recommend Paris Attitude to my friends.
4 August 2025
Unprompted review
Reply from Paris Attitude
Hello,
Thank you so much for your kind feedback!
We’re delighted to hear that your first rental experience in Paris went smoothly and that our agent was able to support you with patience and professionalism throughout the process. No question is ever excessive — we’re here to help!
Your recommendation means a lot to us, and we truly appreciate your trust.
Wishing you a wonderful stay in Paris!
Best regards,
The Paris Attitude Team
Reply from Paris Attitude
Hello,
Thank you for your kind words!
We’re really glad you appreciated our fast replies and the kindness of our team. It means a lot to us.
Best regards,
The Paris Attitude Team
Dirty apartment Bad customer service
Bad customer service and dirty apartment upon arrival!
You have to know that at Paris attitude the previous tenant cleans for the next one. There is no professional cleaning involved which I think for the price we pay as a service fee, it’s just unacceptable. When I got to the apartment I rented it was so dirty I couldn’t believe it. Dusty floors, smelly sheets, hairs on carpets, perishable smelly sauces in cupboards… I had to fight to have them recognize their fault. But they didn’t take charge. I had to organize a cleaning lady on my own. (They don’t answer on weekends, no hotline!!!) and after 2 months I am still waiting to be reimbursed. I am calling them emailing them, no answer… Outrageous! DO NOT recommend.
6 June 2025
Unprompted review
Reply from Paris Attitude
Hello,
We are sorry that your arrival at the apartment did not go smoothly, and we understand your dissatisfaction.
However, we would like to clarify a few important points. Contrary to what you mentioned, at Paris Attitude, the previous tenant is in no way responsible for cleaning for the next tenant. The tenant must return the apartment in the same condition in which they found it. If this is not the case, the owner is responsible for restoring the apartment to its original condition, and the costs may be deducted from the outgoing tenant's security deposit.
In your situation, it is true that the apartment was not sufficiently clean when you arrived, despite an inspection carried out a few days earlier by the owner and an inventory service provider. We sincerely apologize for this. You hired a cleaning service at your own expense and requested a refund, which we immediately forwarded to our service provider responsible for the move-out inspection of the previous tenant, assuming that there had been a breach. The service provider acknowledged the error, and the refund was made last Friday.
Regarding your messages and follow-ups, they have all been taken into account. We are indeed closed on weekends, which is indicated on our various communication channels. This can indeed create a delay in response if an incident occurs during this period.
We regret that your experience did not meet your expectations, despite the actions taken to remedy the situation. We remain available if you need further clarification.
Best regards,
The Paris Attitude team
The staff on the email were very…
The staff on the email were very helpful and very responsive.
17 July 2025
Reply from Paris Attitude
Hello,
Thank you for your kind words!
We’re really glad to hear that our team was helpful and responsive by email. Your satisfaction is very important to us, and we’re happy we could assist you efficiently.
Best regards,
The Paris Attitude Team
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