They collected the package on time and the speed of delivery was excellent. The website was very easy to use also.
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See what reviewers are saying
Worst company to use for courier. The only way to communicate with them is through chat and agents at chat reply with standard copy, and paste responses. I have been chasing for 2 weeks regarding the... See more
Absolutely awesome service - used Parcel2go after my previous broker stopped using DPD. I tried to book a delivery through them using Parcelforce and after 30 hours they told me that Parcelforce... See more
Dreadful service, they have let me down so many times. No communication, no number to call. Several times I have paid extra for gauranteed delivery and they failed to even collect the parcel! I will N... See more
Easy to order service
used it this week and found it easy to use .
Compared few couriers at the same time to get best price .
21 December 2013
Unprompted review
efficient, helpful and easy to use
I arranged a parcel delivery through Parcel2go this evening - it was quick and easy to do. However, I then discovered that the person I was sending the parcel to was not going to be available on the specified delivery date. So I contacted the company via the confirmation e-mail and was very quickly directed to a live chat representative by the name of Jack who advised me of my options.
I have to say that Jack was very quick to respond to my query and he was extremely helpful. He also demonstrated a sense of humour which I find refreshing in this day and age of automated everything. It was nice to know I was actually chatting with a human being albeit it via a computer keyboard.
All in all, I cannot fault my experience with this company today and I wouldn't hesitate in recommending them to others.
17 February 2013
Unprompted review
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