Zero stars Absolutely pathetic delivery service. They e been giving me the run around all week. I had to contact Amazon to discover the company had truck problems and my package is considered missi... See more
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See what reviewers are saying
The delivery came on the day it said it would which is a plus but dropping and running left me with a meh feeling. (I live in an apartment complex in the city and literally said "coming down now",... See more
For those using Parcel Point for Amazon returns, please reconsider. Parcel Point does not issue receipts or scan parcels upon drop-off, leaving you without proof of delivery. If issues arise, Amazon d... See more
The standard at Parcelpoint has always been the same - very high. Timely messages that my parcel is awaiting pickup. Staff are always warm, friendly and quick to attend and always aware of the items l... See more
Company details
Written by the company
“Our vision is a world where people are more connected with each other, and their local communities. Where we work together, as neighbours, to help each other.” And so we created PARCELPOINT. A network of local delivery, pickup and return locations – convenience stores, pharmacies, service stations – all open late and on weekends – all around Australia, where you can have a parcel delivered, and pick up or drop off whenever you like. No stress. No missed deliveries. No cards in the mail. Simple. Personal. Connection.
Contact info
5/105 Kippax Street, 2010, Surry Hills, Australia
- 1300 025 639
- support@parcelpoint.com.au
- parcelpoint.com.au
2.7
Poor
2K reviews
Hasn’t replied to negative reviews
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Excellent service
Exactly what I ordered well packaged and delivered early. Very happy thank you
19 October 2022
Unprompted review
Quick and easy service
21 October 2022
Unprompted review
Efficient and friendly staff
There was a lady on duty with a younger guy. The guy was new and the lady was teaching him. They were both very friendly, quick and efficient. It is always a good experience to pop into National Storage to collect my parcels.
20 October 2022
Unprompted review
The team so helpful keep up the good…
The team so helpful keep up the good work 👍🏼👍🏼
20 October 2022
Unprompted review
Very good service
20 October 2022
Unprompted review
Very good service from kingsgrove depot
20 October 2022
Unprompted review
Very convenient
Very convenient. Appreciated doing this instead of a delivery person leaving it on the doorstep where someone could steal it.
17 October 2022
Unprompted review
Been waiting for 4wk arrived too long…
Been waiting for 4wk arrived too long wait so other season 7 arrived 4 days quick anyway thx I watched tonight season 8
19 October 2022
Unprompted review
Will continue to use this location
More than happy with the new management of this click & collect pick up at Kallangur Newsagent also very friendly staff. Happy to recommend this location. Esther
15 October 2022
Unprompted review
Excellent service
Excellent service - never a problem. Friendly staff and most obliging at all times.
14 October 2022
Unprompted review
Convenient as it is five minutes from…
Convenient as it is five minutes from home. In and out of the pharmacy for collection.
13 October 2022
Unprompted review
Received text msg and picked item up…
Received text msg and picked item up within 30 minutes. Good service.
13 October 2022
Unprompted review
I like that I can pick up and it is…
I like that I can pick up and it is safe.
13 October 2022
Unprompted review
At first my parcel could not be found
At first my parcel could not be found. There are apparently 2 storage spaces and it was in neither. I had to go away and return in 20 minutes which was a hassle. However the staff were really helpful and called me when they found my parcel.
12 October 2022
Unprompted review
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