Zero stars Absolutely pathetic delivery service. They e been giving me the run around all week. I had to contact Amazon to discover the company had truck problems and my package is considered missi... See more
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See what reviewers are saying
The delivery came on the day it said it would which is a plus but dropping and running left me with a meh feeling. (I live in an apartment complex in the city and literally said "coming down now",... See more
For those using Parcel Point for Amazon returns, please reconsider. Parcel Point does not issue receipts or scan parcels upon drop-off, leaving you without proof of delivery. If issues arise, Amazon d... See more
The standard at Parcelpoint has always been the same - very high. Timely messages that my parcel is awaiting pickup. Staff are always warm, friendly and quick to attend and always aware of the items l... See more
Company details
Written by the company
“Our vision is a world where people are more connected with each other, and their local communities. Where we work together, as neighbours, to help each other.” And so we created PARCELPOINT. A network of local delivery, pickup and return locations – convenience stores, pharmacies, service stations – all open late and on weekends – all around Australia, where you can have a parcel delivered, and pick up or drop off whenever you like. No stress. No missed deliveries. No cards in the mail. Simple. Personal. Connection.
Contact info
5/105 Kippax Street, 2010, Surry Hills, Australia
- 1300 025 639
- support@parcelpoint.com.au
- parcelpoint.com.au
2.7
Poor
2K reviews
Hasn’t replied to negative reviews
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Good experience,easy to pick up
29 November 2022
Unprompted review
My package arrived late about 1 week
My package arrived late about 1 week, the customer service team kept telling me it will come the next day. I just managed to get the package before my vacation and I need to know when it will be delayed (like an ETA) so that I can organise someone to maybe pick it on my behalf.
29 November 2022
Unprompted review
Quick and easy collection
Quick and easy collection, no problems at all, with a very pleasant gentleman getting my parcel for me.
28 November 2022
Unprompted review
Easy pickup service .
28 November 2022
Unprompted review
Great delivery time and easily picked…
Great delivery time and easily picked up.
26 November 2022
Unprompted review
bad exp.
counter lady charged 5 bucks for putting 3 small pieces of tape on my package and printing the postage label for me. Australia Post do it for free.
24 November 2022
Unprompted review
Easy and simple process
24 November 2022
Unprompted review
Easy and convenient to use!
24 November 2022
Unprompted review
So convenient and safe.
21 November 2022
Unprompted review
Good customer service
20 November 2022
Unprompted review
Great and quick service with a smile
19 November 2022
Unprompted review
hassle free.
18 November 2022
Unprompted review
Excellent service. Very well done.
What a great service.
It was my 1st time using this service but I would definitely use it again.
Staff person that served me at parcel pick up was just so lovely & friendly.
Parcel was very well packaged.
Would highly recommend to family & friends.
17 November 2022
Unprompted review
I love using parcelpoint
I love using parcelpoint, I wouldn’t use anything else now and the staff are very friendly and helpful.
16 November 2022
Unprompted review
Kennards Maroochydore
Kennards Maroochydore is the only way to go
Your items are safe until collected
Staff are top notch
Had a heath scare and they held on to my parcel as unable to collect for a couple of weeks so fantastic service
Give 10 out of 10 if possible
14 November 2022
Unprompted review
Wrong delivery marked off what a mess at Chempro
Wrong delivery marked off what a mess, Xmas tree not collected, flowers collected only.
Staff marked wrong parcel at Chempro.
Now EBay details are wrong with these two deliveries.
15 November 2022
Unprompted review
Simple easy pick up at Chempro
14 November 2022
Unprompted review
I received three messages that my…
I received three messages that my parcel was ready for collection,twice it wasn't there, third time lucky
13 November 2022
Unprompted review
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