All went according to the time frame set and well delivered by a helpful courier who was happy to drop the trio of small trees precisely where I wanted them, making planting very easy for me. The tree... See more
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Premium quality well established mature plants
Theobalds Park Road , EN2 9BH, London, United Kingdom
Replied to 11% of negative reviews
Typically replies within 24 hours
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The plants received were good quality, but the time it took to get them was longer than expected which was about a month. Other than the delayed delivery they were a good company to deal with.
Ed

Reply from Paramount Plants
Helpful advice on order and plant maintenance. Paramount kept in touch following the order to keep me informed of delivery. Very good.
There is always a worry that the trees you view are not like that when they arrive. Our order was exactly as shown on the web site, and all 8 trees were in good condition and protected well for transport. Excellent.

Reply from Paramount Plants
The purchase was a Birthday present for a friend and I ordered it roughly a month before their birthday and it only just arrived in time. However, the packaging was excellent and the plant was larger (which is good) than advertised and to his delight there were actually two plants in the same pot which from his point of view was also excellent. At this time of year the plants just look like sticks, but very healthy, sturdy sticks

Reply from Paramount Plants
I have ordered 2 of the Topiary potted plants to frame my front door- both came in an immaculate condition and lovely matched as requested- thank you so much! It means a lot!!!

Reply from Paramount Plants
Sales team, especially Tim, excellent.
Stocking and plant care team excellent.
Delivery team terrible. They do not listen to requests or agreements on delivery dates. Happened multiple times. Would not use again.
Summary. I would have bought from Paramount again if it were not for the delivery department.

Reply from Paramount Plants
Had to push each step of the way, plants arrived weeks late because nobody followed up.
It seems that after my order was placed people never coordinated internally. So I had to call, first to get a date, then to follow up on why there were no updates, and finally to schedule the actual delivery. What was the staff doing?!
On delivery day the tracking was way off, making me stay at home and keep refreshing the site all day because it wasn't updating correctly (kept saying a few mins away).
Then the driver gave me the wrong plants.
When we went to get the right ones I saw that many of the taller ones in the back of the track had been bashed quite a bit on the journey.
Only giving 2 stars because at least eventually they arrived, albeit weeks late, missing my wife's birthday by a month.
Plants extremely big and healthy. Bit of a wait before delivery but no problems other than very large delivery truck up narrow drive!

Reply from Paramount Plants
Trees were in great shape, really prompt delivery, great price, would definitely recommend

Reply from Paramount Plants
Great team that looked after our needs, found them to be very helpful with the order. The plants that were delivered were of very good quality as well.

Reply from Paramount Plants
Fantastic will definitely use again and recommend.

Reply from Paramount Plants

Reply from Paramount Plants
Great trees delivered, one point down for delivering the trees
I have got a big drive and the trees were put right next to the pavement where if somebody was actually interested in taking it, that was the place to put it. Everybody could have had those trees. They were delivered and we did not even know it.

Reply from Paramount Plants
Excellent service, pre and post delivery.
Will definitely buy from them again.

Reply from Paramount Plants
We bought our Xmas tree from Paramount - the first time we've bought from them but what struck us was the quality of their trees compared to other vendors. We really appreciated the free, same-day delivery too.

Reply from Paramount Plants
Great company, trees are always in excellent condition. Great planting advise and aftercare too
(3rd time I’ve used paramount) and delivery service is also excellent. Kept up to date with times and tracking. Very helpful guy that delivered trees. Others can’t match this company!
Highly recommend!!

Reply from Paramount Plants
This business did everything very well including plant aftercare, the plants were really good, much better than the garden centres, I will make any further plant purchases from here

Reply from Paramount Plants
Great experience - had visited and bought plants in the past when we were visiting nearby. This time we ordered from their website. The original plant sent did not meet our high expectations but Paramount were very helpful and quick to send us a wonderful replacement. Can't speak highly enough of them. Also packaging was really excellent. Would recommend them to everybody.

Reply from Paramount Plants
Delivery went well and the plants arrived in good condition.
Plants were excellent but delivery and communication with customers needs improvement.

Reply from Paramount Plants
Not good on delivery (nervy wait), but all went well in the end. Excellent looking plants - final verdict at end of first winter
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