Parallel AV Reviews 17

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. TV store

Written by the company

Extraordinary hand-built televisions Parallel AV brings specialty televisions into spaces where conventional TVs fail, such as bathrooms, kitchens, saunas, and spas, without compromising performance, reliability, or design. For over 15 years, our team has been designing, engineering, and producing in-wall, waterproof, mirror, and heat-resistant televisions for residential and commercial use worldwide. These TVs are developed and built in our privately held factory, where our engineering, assembly, and quality-control processes have been refined through thousands of real-world installations. From sauna-rated displays that withstand heat and moisture, to mirror TVs engineered for clarity, brightness, and longevity, every Parallel AV television reflects years of hands-on manufacturing experience — not guesswork or private-label sourcing. Our goal is simple: to make it easy to place a television anywhere you want it, confidently and beautifully. Parallel AV focuses specifically on North America, with local inventory, support, and project expertise based in San Diego, California.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I couldn’t be happier with my purchase…

I couldn’t be happier with my purchase of the 43” Black Sauna TV. It has completely elevated the experience of our sauna space, and extended the time we spend in our sauna. The picture quality is crisp and vibrant even in the heat and humidity, which honestly exceeded my expectations.
What really impressed me is how well it’s built for a high-temperature environment and is preforming flawlessly. Installation was straightforward, we used the provided in-wall mount and it blends beautifully into the space. It’s absolutely worth it and has become one of my favorite features in our home!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Great store for bathroom TVs

Great store for bathroom TVs. I've never heard of these before. But when they started doing renovations in the new apartment, I saw it in the interior designs. It's a great idea to take a bath and watch a movie. My husband and I chose a small diagonal, and before the renovation we planned a niche so that the connection would not be visible. It’s good that he’s not afraid of water, otherwise there were fears. In general, we are happy with the purchase, now we are enjoying it.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Great support and product!

This is my experience was based on buying a TV for my customer to add to their Kitchen Cabinet. I'm in Southern California so it was about 45 minute drive for my company driver to go over to their office in San Diego and pickup a 32" Kitchen Cabinet TV so we can install it in our clients home. After some email exchanges I paid for the unit and had somebody pickup the unit. This thing is rock solid I haven't seen a TV like this anywhere before...heavy with metal casing unlike a lot of cheap plastic stuff out there and I believe they told me that it has Tempered Glass as well. Simple and easy installation with the lift brackets that are sold separately apparently there are a few companies that make lift brackets that were made for heavier cabinet doors. A couple of email exchanges to get the TV settings done for the customer, we are in the Kitchen Cabinet business not electronics, but it was helpful and we quickly got it connected to their home wi-fi as well. I saw they had Mirror TVs which looked intriguing, but we mainly do cabinets. Thanks again to Parallel AV and their team!

18 September 2023
Unprompted review
Rated 5 out of 5 stars

A 32’’ AVEL TV made me interested with…

A 32’’ AVEL TV made me interested with its LED LCD technology. The fact was that my kitchen needed a real difference to give a fresh new look to its design.
This 2022 Smart Kitchen TV Series TV set turned out to be with the Google Play Store, which allowed to install some of my favorite apps like Angry Birds and messengers like Telegram. Its Tempered Safety Glass Display is the one I wanted to check out while cooking, and it passed the check. The picture is quite clear and I can both work in my apps and watch favorite movies and videos.
What impressed me most is definitely its waterproof ability. Once I spilt a glass of water on it, rather accidentally. First I was overwhelmed with fear, as if it was going to break forever. But in a moment I realized the TV reflected it as if nothing had happened.
For a 20 sq.m. kitchen room the sound quality of 2*5W/8Ohms dynamics makes me feel relaxed. The AVEL TV operation gives an impression that it is going to overcome the law of physics, and I’ll continue using it in 2023.

9 January 2023
Unprompted review
Rated 5 out of 5 stars

I have puchased a 27" Smart Mirror from…

I have puchased a 27" Smart Mirror from AVEL and had it installed in my bathroom. Since they passed the tests for protection against moisture and resistance to high temperatures. I had no doubts the quality would be enough for my new perfect bathroom. Safely placed besides the bath tab and a few windows, I was first in a doubt if the screen brightness would allow the screen to operate normally in the daytime.
Moisture resistance enhanced by Miracast and Airplay technologies worked out pretty well. Now I can say that it's quite as good for my home videos and TV series. In the evening time it is even better, with the new finely designed LED lights.
Playing streaming video from your smartphone and providing Internet access without connecting additional devices are perfect when I wanted to relax after work in my bath ☺.

Sometimes I used a media player, but what made it perfect is that it fits into the design of the bathroom. The operation is smooth and all my stresses are gone.

7 January 2023
Unprompted review
Rated 5 out of 5 stars

I have a 55" Mirror TV from AVEL…

I have a 55" Mirror TV from AVEL installed in my living room last week. Since we have several windows I was in a doubt if the screen brightness will be enough in the daytime. Now I can say that's it's pretty good and enough for cartoons and news or other. But for a movie comfortable watching (with dark scenes) I suggest to turn off all the lights and enjoy it in the evening time. The mirror is still the mirror and no one can cheat physics. The sound power is enough for 35 sq.m. room and I like the sound quality, the exciter speakers are hidden and it's really amazing.

There was no smart functions in the TV so we connected a Xiaomi Mi Box. After turning on HDMI CEC both in TV menu and the box menu it's very easy to operate with Mi Box remote only. So we don't use original TV's remote anymore.

What really makes difference with this TV - is that it's a pure mirror and no one can guess there is a screen unless you trun it on :)

11 March 2020
Unprompted review
Rated 5 out of 5 stars

Works great in my steam shower!

Works great in my steam shower!

I purchased an AVS320FS 32" mirror-front TV for my bathroom renovation including a steam shower. The TV arrived quickly and installation instructions were clear. The rough-in bracket made it easy for my contractor to set the size and depth prior to tile install, and we routed the cable umbilical to an access panel in the room behind.

When off it looks great -- a dark-toned mirror. When on, the screen is bright and clearly visible through the glass. It has operated without a problem for the past six months. I would definitely recommend these TVs!

Things to be aware of: the built-in vibration speakers are loud enough for a bathroom without water running, but not enough for steam. (I have the audio channel routed to more powerful waterproof speakers.) Also, the remote control is splashproof but not water/steamproof. I keep it in a zip-top bag to protect it. It also did not ship with a battery due to shipping restrictions, but it is a standard size (CR2032).

21 June 2019
Unprompted review
Show reviews in all languages. (17 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look