Ordered 2 x 5kg of Tannin powder from these guys but unfortunately one tub was split on arrival I contacted them via email & Nicole was quick to offer her apologies & assured me she would sort thi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Paragon provide us with a great service every time. Easy to order, delivery timely and support team great if we do have any queries however service so good rarely contact the support team.
The order arrived promptly. The delivery driver had dropped one parcel and damaged one product. This was explained to Paragon who immediately arranged to send out a replacement for the damaged product... See more
Products ordered where delivered within a reasonable time frame.
Company replied
Company details
Written by the company
Paragon supplies cleaning products and equipment to provide you with a centralised solution for affordable, quality cleaning products complemented by a comprehensive range of support services.
Contact info
Unit 1-2 Broombank Road, S41 9QJ, Chesterfield, United Kingdom
- 01246944866
- sales@paragongroup.co.uk
- paragongroup.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Paragon Products
service was good
service was good, products are good, however if you buy the cartridge refill go for a 4 or 5 in strength, as the 3 you can hardly smell it even in a small area, the first day you smell something but by day 2 you don't even notice it, it was not my original choice and was a replacement.
Service from Paragon
I put in an order online and said that I would collect it the following week. The order was delivered the next day.
Their products are top notch and the staff are very friendly.
fantastic service .
Kevin and his team are providing a…
Kevin and his team are providing a first rate service
Great Service & very customer focused
Paragon provide us with a great service every time. Easy to order, delivery timely and support team great if we do have any queries however service so good rarely contact the support team.
The order arrived promptly
The order arrived promptly. The delivery driver had dropped one parcel and damaged one product. This was explained to Paragon who immediately arranged to send out a replacement for the damaged product. Great customer service.
Excellent overall experience
Excellent overall experience, friendly helpful and knowledgeable staff, fast and efficient delivery. Great products at competitive prices.
Great service and quality products
Great service and quality products. Would definitely recommend
Great customer services
Great customer service, my query was handled very quickly, thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







