Paradise First Aid Reviews 1,342

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, engaging teaching styles, and ability to make complex information easy to understand and remember. Many people highlight the enjoyable and interactive nature of the courses, often noting that the trainers incorporate real-life scenarios and humor, which prevents the sessions from feeling dull or textbook-like. The overall service is frequently described as efficient, well-organized, and quick, allowing participants to learn valuable skills effectively and feel confident in their abilities afterward. However, some people mentioned that while the courses are thorough, they can feel long, though trainers are often credited with making the time pass quickly through their engaging delivery.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising trainers for their expertise and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the engaging and... See more

Service

Clients share positive opinions on service, with many reviewers consistently choosing this provider for their... See more

Product

Consumers find the product to be highly positive, with many reviewers stating it is the best they have... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was really happy with Matt as a trainer. He explained the important parts very clearly and kept things short, which made them easy for us to remember. When trainers take a long time to explain thi... See more

Rated 5 out of 5 stars

Mick J was hands down the best trainer I've had. His many years of experience in the field and using real life scenarios in his training helped with my learning and understanding. Recommend to anyone... See more

Rated 5 out of 5 stars

Andy was a knowledgeable and engaging trainer and built great rapport with the group which definitely did not make it feel like it’s just another first aid course let’s just get it done . Well done An... See more


Company details

  1. First Aid Station
  2. Pharmacy

Written by the company

Paradise First Aid provided Nationally Recognised First Aid and CPR training courses on the Gold Coast, QLD. Onsite training and daily courses available. Registered Training Organisation (RTO) 32268


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a nice class and informative

It was a nice class and informative, very interactive with a few good laughs. I did however learn some really good first aid tips, some really useful strategies in regards to administration of first aid. Thanks fir the day and I highly recommend this course.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and approachable instructor

I highly recommend Paradise First Aid. I've always have had a great experience with this company. The instructor I had today Kel, was extremely knowledgeable, friendly and approachable. He kept the class fun, and interesting. I feel a lot more confident providing 1st aid now if I need to. I will definitely be back when it is time to renew my certificate.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Paradise First Aid - awesome instructor

Paradise First Aid always delivers great service, the knowledge their Instructors have is of a high standard & today I was pleased to have my session with new instructor Kel, he was amazing!! I've been doing First Aid for a while & he actually taught me a few new things I didn't know. Kel obviously has an extensive background & will be a valuable asset to Paradise First Aid & his students.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding CPR Training Experience!

I recently completed CPR training with Fab at Paradise First Aid and I couldn't be more impressed. This was hands-down the best CPR training I've ever attended.

Fab's training style was incredibly engaging and highly professional throughout the entire course. She has a natural ability to make complex emergency procedures easy to understand and remember. The hands-on practice sessions were well-structured, and Fab provided clear, constructive feedback that helped build my confidence in performing CPR techniques.

What really stood out was Fab's genuine passion for teaching life-saving skills. She created a supportive learning environment where everyone felt comfortable asking questions and practicing the techniques. The course materials were comprehensive, and the practical scenarios were realistic and valuable.

As someone who has taken CPR training multiple times over the years, I can honestly say that Paradise First Aid sets the gold standard. The attention to detail, professional delivery, and quality of instruction exceeded my expectations.

I highly recommend Paradise First Aid to anyone needing CPR certification or refresher training. You won't find better instruction or a more professional experience elsewhere.

Thank you, Fab, for such excellent training. I feel truly prepared to handle emergency situations with confidence.

Debbie

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Great course and great instructor!

I highly recommend doing this course! The instructor, Jo Warrior, is fantastic. She's very knowledgeable, passionate and personable, which made the course so fun and interactive. I feel like I really learned valuable skills. I will definitely be returning to Jo for refresher/upskill courses. The e-learning component was also really well delivered.

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Great trainer, fun class

I have done 3 first aid over the years
Jo, my trainer made it most enjoyable.
She is so warming ,relatable and a great teacher. She explained everything so well, and made things so clear.
Love your work Jo.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent CPR training

Had CPR training this morning with Sooz and honestly, it was brilliant. She made everything super easy to understand and kept the vibe relaxed but still really informative. I feel way more confident now if I ever had to use CPR in a real situation. Sooz was friendly, clear, and made the session way less intimidating than I expected. Would definitely recommend her to anyone needing training!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Always impressive training & knowledge

Always impressed with the quality of knowledge & excellent training at Paradise First Aid. In 15 years of learning first aid, this has been the best training facility I've experienced. Always great trainers, Jake's knowledge, experience (& humour!) today really top notch.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

WORTH THE EFFORT

good mixture of E LEARNING & practical hands on training - good trainers - and course WASN'T TO LONG AND DRAWN OUT.

21 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look