Paradeworld Reviews 

109
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Love my new Butter leather Vans! Delivered 2 days earlier than expected with a hand written note from Matt thanking me for my purchase. Nice touch. Will purchase from this site again. Only issue... See more

Rated 1 out of 5 stars

Ordered a pair of cycling bibs (already over priced compared to the standard RRP)- they were shipped from the UK. Item arrived in Ireland very quickly - however I got a nice surprise from the courie... See more

Rated 5 out of 5 stars

Paradeworld is the only option when buying hard and soft skate gear. If my local doesnt have it, im happy to know im supporting someone else's local. Skateshops often do not have the funds to prmo... See more

Rated 5 out of 5 stars

I love shopping with ParadeWorld especially when I qualify for free shipping or free shipping is offered. If I can't find what I want in any of my local skate shops I go straight to Paradeworld to fin... See more

Company details

  1. Online Marketplace

Written by the company

Shop the best skate stores and brands from one spot. With many products from Vans, adidas Skateboarding, Polar Skateboards, Spitfire Wheels and more.


Contact info

4.1

Great

TrustScore 4 out of 5

109 reviews

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4.1

All reviews

(109)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Love my new Butter leather Vans

Love my new Butter leather Vans! Delivered 2 days earlier than expected with a hand written note from Matt thanking me for my purchase. Nice touch. Will purchase from this site again. Only issue I had was bank denied my first attempt at purchase because of overseas address. No issues and warehouse was actually in ND.
Thanks again great experience!

6 March 2023
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Seller cancels your order for no reason. No follow up unless you actively reach out. Tried them for the first time -- never again.

1 October 2022
Unprompted review
Rated 1 out of 5 stars

Don’t buy from Parade world, they are crooks

Worst experience buying trainer I’ve ever had, ordered some NB Jamie Foys and the box got delivered but no shoes inside, asked them to look into it and they said there’s nothing we can do. Avoid this market place at all cost, they are rubbish

16 September 2022
Unprompted review
Rated 1 out of 5 stars

Don’t get anything from them

Don’t get anything from them, sent me fake vans and wouldn’t take a return

12 July 2022
Unprompted review
Paradeworld logo

Reply from Paradeworld

Hi Alec,

Thank you for taking the time to provide us with your feedback.

At Parade World we work with independent stores and brands, this means all items sold are authetic and brand new. Please rest assured our partner stores do not sell any fake products.

I have looked into your order and I can see you submitted a return request stating the shoes where uncomfortable. When the shoes where recieved at the store, the return could not be accepted as they have been worn and had visibile dirt marks. Our team reached out to you and explained why the return could not be accepted and shared images of the shoes with you.

As per our return policy, all items must be returned in the condition the item was recieved in, containing all relevant tags. Items that have been worn are not eligible for refund.

Kind regards,
Parade Customer Service

Rated 2 out of 5 stars

ordered a pair of birkenstocks and…

ordered a pair of birkenstocks and received the wrong size. have emailed customer service twice to no reply. item was delivered quickly though and well packaged. shame about the error in my order.

10 July 2022
Unprompted review
Paradeworld logo

Reply from Paradeworld

Hi Taylor,

Thank you for taking the time to provide us with your feedback.

I am so sorry to hear you where sent the incorrect item and also for the lack of response. When I looked into your communication with us, there was only 1 email sent on Sunday when our team was not available. I have now responded to your email and will aim to resolve this for you as soon as possible.

Kind regards,
Asma
Parade Customer Service

Rated 1 out of 5 stars

Awful experience, very poor service

Ordered a pair of cycling bibs (already over priced compared to the standard RRP)- they were shipped from the UK.
Item arrived in Ireland very quickly - however I got a nice surprise from the courier, I had to pay 50% of custom fees to the courier AT THE TOP of what I already paid if I wanted to have the item relased....which I did. Very bad experience, the site should informed all the customers outside UK of massive fees to be paid upon delivery.

17 June 2022
Unprompted review
Rated 1 out of 5 stars

Very bad customer service

Very bad customer service, I was sent out the wrong t shirt, wasn’t even a long sleeve t shirt completely different, I asked for a full refund before I sent it back and are now sending out the t shirt days after I had originally ordered it.

30 May 2022
Unprompted review
Paradeworld logo

Reply from Paradeworld

Hi Tim,

Thank you for taking the time to provide us with your feedback.

I am so sorry you were sent the incorrect item, I can see this has been resolved for you and a full refund was processed.

My sincerest apologies this was your exprience with us on this occassion.

Kind regards,
Parade Customer Service

Rated 4 out of 5 stars

I ordered some converse from…

I ordered some converse from paradeworld, the shoes were sold out almost everywhere, even in the original website of converse. At first I thought it was a bit sketchy because of that, but then I got my order in 2 days. The shoes were a bit dirty but overall they looked good. I would recommend this website

28 May 2022
Unprompted review
Paradeworld logo

Reply from Paradeworld

Hi Chris,

Thank you for taking the time to provide us with your feedback.

I am really pleased to hear you where able to find what you wanted on Parade. We work with over 100 stores and brands so often you can locate hard to find/limited edition items. However, I am truly sorry to hear the shoes did not arrive in perfect condition. All items sold on our website are brand new. If you have not done so already, please do reach out to our customer service team, we would love to help you resolve this.

Kind regards,
Parade Customer Service

Rated 2 out of 5 stars

Poor communication

They do not tell you when your order actually ships. I missed the delivery (my fault of course) but had no idea it was their parcel and that they had actually sent me anything.

13 May 2022
Unprompted review
Paradeworld logo

Reply from Paradeworld

Hi Billy,

Thank you for taking the time to provide us with your feedback.

I am so sorry to hear you where not 100% satisfied with your exprience with us. We do end tracking information for all our orders, I am truly sorry you did not recieve one on time for this order. I can see my collegues have been in touch and resolved this for you.

Kind regards,
Parade Customer Service

Rated 5 out of 5 stars

Order Showed up soooooo quick

Order Showed up soooooo quick! And yes, the item ordered was what showed up. I am so thankful for ParadeWorld... they were the only one with the item available! I'm incredibly thrilled. Thank you Parade!

8 March 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE

DO NOT ORDER FROM HERE. The item I received was FAKE. I’m so angry and disappointed.

27 January 2022
Unprompted review
Paradeworld logo

Reply from Paradeworld

Hi Holly,

Thank you for taking the time to leave us your feedback.

I am so sorry to hear you where not happy with the shoes you received. We spoke in January via customer service and you were unsure specifically about the insoles (you felt they were not like the usual Old Skool shoe that you can find from most retailers) and our team helped you resolved this. For additional clarification;

The Vans "OG" Old Skools that you purchased are not fake and in fact, are a re-released version of the original style from the Vans archive. The limited edition OG shoe comes from Vans' Vault range and are described from the Vans website as:

"This is the vault. This is where we keep the good shit. Every shoe in this collection is based on the absolute OG original style. You know, classic stuff. We use the OG stuff like side walls hand-wrapped high and tight with cotton in the rubber, the original patterns and panels, the original label artwork - all of it, true to the days when vans was just getting started. So if you don’t skate in these, we’ll understand."

You can see more info here:

THE SHOES YOU PURCHASED DURING OUR SALE:
https://www.paradeworld.com/uk/product/vans-suede-og-old-skool-black-297-39507663257756/

INFO FROM VANS AND THE HISTORY OF THE "OG" SERIES:
https://www.vans.co.uk/vault/vault-og-collection-h18.html

Kind regards,
Parade Customer Service

Rated 4 out of 5 stars

Customer service, got there in the end

Tried to exchange a pair of shoes that were too small bought for Christmas and told I couldn't.

Shoe box destroyed by the courier, I had to return with the orginal box.

Luckily with a little flexibility and persistence I was able to return my item with the box from the replacement shoes I ordered.

I appreciate the flexibility they were able to offer in the end.

10 January 2022
Unprompted review
Paradeworld logo

Reply from Paradeworld

Hi Ben,

Thank you for taking the time to leave us your feedback.

I am so sorry to hear about your experience with us. We always aim to resolve any issues as best as we can. We ask that all items are returned within the return period as this is the time frame we have agreed with our partner stores. If a return is accepted outside the time frame is up to the discreation of the stores we work with. Additionally, we also ask that item are returned in a re-saleble conditions and in their original packaging. Of course there can be instances where the packaging is damaged in transit, but we would not stop you returning an item as a result of this.

I can see that our colleague has resolved this issue for you and your full refund has been processed.

kind regards,
Parade Customer Service

Rated 5 out of 5 stars

Best ever!

Contacted customer services regarding a refund from one of their suppliers. Very kindly and efficient. Refund was processed within 30mins. Fantastic.

6 January 2022
Unprompted review
Rated 5 out of 5 stars

Above and beyond

This company has truly gone above and beyond for myself. I’d like to thank them again for helping me and then some. I had a shipping issue with our local post office that deemed package was packed improperly. The cost was fixed and customer service was excellent! Thanks again..

18 November 2021

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