I still have not received my order. Been waiting ages for it. However consequently the company contacted me to issue with a full refund plus an apology discount. Albeit disappointing due to Royal... See more
Company replied
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See what reviewers are saying
From ordering to receiving my purchase was dealt in a very smooth manner. Prices were good and delivery was prompt, and I was informed of its progress. Thank you.
Each order is securely packaged for the rigours of the postal journey and dispatched swiftly which gives me confidence while being a repeat customer. All items are of a high quality and a delight to r... See more
My Tintin book (De Zwarte Rotsen) arrived quickly and in perfect condition. Service was therefore excellent. The book provides a fascinating insight into the background to Herge's writing and drawi... See more
Company details
Written by the company
Since 1981, Paper Tiger, has offered design led cards, stationery, wrap and gifts products from new and established Edinburgh and UK based artists, all carefully selected, and including a large selection of creative cards, stylish stationery, gifts, toys, books and wrap. We are very proud to represent local Scottish work at all of our Edinburgh stores.
Contact info
United Kingdom
- papertiger.co.uk
4.7
Excellent
123 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived as ordered on time and in…
Arrived as ordered on time and in perfect condition.
25 October 2024
Wonderful snoopy selection : )
Love this shop. Has so many lovely things. Perfect for getting presents and cards, that's for sure. Kate at the till is so lovely and I keep going back to stock up on more funky snoopy merch yay
21 October 2024
Unprompted review
Excellent customer service
Following an extended delay in the delivery of my order I contacted Paper Tiger and they couldn't have been more helpful. Another diary was personalised and sent out to me, which I received. After another few working days Royal Mail finally made another delivery. Paper Tiger have been so responsive during the process even though Royal Mail have incurred costs to them.
1 October 2024
Unprompted review
PERFECT BUYING EXPERIENCE
Easy ordering. Fast delivery with up to date orders progress sent via e mail. Item well packaged and safely delivered.Would not hesitate to order from Paper Tiger in the future.
24 September 2024
Terrific service
great service, prompt and great selection of TINTIN items, much better than the TINTIN shop in Covent Garden!
24 June 2024
Great cards, great customer service
If looking for cards that are high quality and a little different my go to online shop is PAPER TIGER. Prompt delivery guaranteed.
24 June 2024
Great store with wonderful range of…
Great store with wonderful range of products. Easy to order online with fast, efficient service
26 June 2024
Unprompted review
Great experience
Great experience ! Nice shop with many fantastics objetcts 😉 We come back again
1 May 2024
Unprompted review
Very happy
Quick delivery and neatly packaged. Excellent range of cards with beautiful and unique designs. Always happy to support small businesses.
25 March 2024
Perfect Easter Miffy Bunny Egg
The team at the shop in Morningside were fantastic. And my niece was super happy with her Miffy Easter Egg.
The only thing I would have lined was more information from Royal Mail on the delivery of the package.
25 March 2024
Express delivery twice the price
Express delivery twice the price , still took 3 days to arrive
25 January 2024
Reply from Paper Tiger
Thank you for taking the time to leave your feedback on our online service.
Your recent order took 3 days to arrive, although you were expecting the delivery to arrive using the express shipping option.
When we investigated the reason for this we found that when you made your order on the 24th of January you selected the Royal Mail Standard option rather than the Express option, and did not in fact pay twice the price for delivery. The Standard service usually takes 4/5 working days with the Royal Mail, so your delivery arrived earlier than expected for the service you selected.
Great All Round
Great products, great selection, Great communication & speedy delivery
26 January 2024
Returning customer (again and again)
Clear website, fab range of gifts and cards. Quick service and just the right amount of communication.
25 January 2024
Fab!
Ordered a jellycat I had been waiting for! Which I could get elsewhere at the time. Delivery dispatched came super quick even though it was Christmas period. Will definitely be ordering from here in future.
27 December 2023
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