My experience
Very friendly and offers helpful advice. I purchased a lamp online; it was delivered the next day by DPD.
Read the T&Cs carefully before purchase and keep all the packaging undamaged. I should have taken note of that before my purchase. After assembly and use on the first day, I noticed some minor manufacturing defects on the lamp. As the packaging was damaged, I could not return the lamp for a refund. However, he did offer me £10 (5%) discount.



