Paperless Europe Reviews 96

Very professional organisation to back up a brilliant product. Thank you Paperless

We have been using PaperLess alongside Sage 200 for the past three years, and the impact on our finance operations has been outstanding.

Over this time, the OCR and AI capabilities within PaperLess have improved significantly. The accuracy of purchase invoice recognition is now extremely high, resulting in very few errors and minimal manual intervention. This has translated directly into substantial time savings for our Finance team, allowing them to focus on higher-value tasks rather than data entry and corrections.

The integration with Sage 200 is seamless, ensuring a smooth and efficient accounts payable process from invoice capture through to posting. The system has genuinely transformed how we manage AP, bringing both speed and reliability.

In addition, the support provided by the PaperLess team has been excellent. Any queries or issues are handled promptly and professionally, giving us confidence in the system and the partnership.

We are genuinely excited about the future of PaperLess and the continued enhancements to its AI-driven capabilities. I would highly recommend PaperLess to any business looking to drive efficiencies and accuracy within their accounts payable function.

We recently changed our computer system, having previously used paperless, we wanted to continue to do so. Paperless have supplied the solution but more importantly have supported us all the way.
From the design to on-going support, excellent service all the way!

My query was answered quicky

Paperless has proven to be a very helpful tool with it's automated invoice processing features. The interface is simple and it was easily integrated as it does not take any technical knowledge to use efficiently.

They have an exceptional customer service team who have responded to our queries almost immediately and are dedicated to resolving any issues quickly and effectively. Their support has been consistent and proactive, ensuring that any concerns are addressed with minimal disruption to our workflow.

Overall, Paperless has significantly streamlined our invoice processing and reduced the time spent on manual administrative tasks. It has been a reliable addition to our processes, and we would highly recommend it to any organisation looking to improve efficiency and simplify their accounts payable operations.

After moving to remote working, our paper-based and email-driven invoice approvals quickly became inefficient and difficult to manage. We needed a secure, easy-to-use solution that could give us visibility, control, and speed — and PaperLess delivered exactly that.

Invoices are now captured automatically, routed to the right approvers, and tracked in real time. Features like AI-OCR have dramatically reduced manual data entry and errors, while built-in comments and audit trails have removed the need for email follow-ups. Sales invoicing, role-based access, and secure auditor access have further strengthened our controls and transparency.

Since implementing PaperLess, we’ve reduced invoice processing time by 50–60%, cut manual data entry by up to 70%, and saved 10–15 hours per week for our finance team. Approvals that once took days are now completed in hours.

PaperLess has transformed our finance operations, allowing the team to focus on higher-value work while improving accuracy, visibility, and compliance. We would confidently recommend PaperLess to any organisation looking for a practical, reliable solution that delivers real efficiency gains.
What our team says:
• “PaperLess has transformed our invoice processing — the process is faster, clearer, and significantly less stressful.”
• “The level of automation and visibility we now have was exactly what our finance function needed.”

We recently started using paperless to speed up the AP processing. Paperless has been helpful in automating part of AP process, however the nature of our process makes it difficult to automate in full which was the original intention. That being said there is a definite time saving versus manual processing. The support and training team have been extremely helpful in resolving any issues promptly, with response time usually in the same day.

The Paperless software has significantly streamlined our invoice approval process, reducing the time it takes to review and approve invoices and send for payment - enhancing our Supplier relationships. Previously all approvals were captured in Excel which took much longer. This has not only increased our productivity but also allowed us to focus on AP reconciliations, budgetary controls and booking meaningful accruals. The automation feature ensures that invoices are accurately processed, minimising the risk of human error and enhancing the overall accuracy of our financial records.

One of the standout features of this software is its user-friendly interface. It is intuitive and easy to navigate, which has made the transition smooth for our team members. The training sessions provided were comprehensive and well-structured, ensuring that everyone felt confident in using the new system.

Moreover, the Paperless ability to integrate seamlessly with our Sage system has been a huge plus. It has allowed for better data synchronization and real-time updates, which have greatly improved our reporting capabilities. The customizable approval workflows have also been a game-changer, giving us the flexibility to tailor the process to our specific needs.

The small downside with the software is the lack of reporting. It would be great if there was an area where you could customise/build your own reports. We have found that Paperless Support have helped by building reports upon request in most cases

Wonderful software,any issues get tackled immediately

I have been using Paperless in our Irish company for over 5 years now, and find it saves a huge amount of time, and is great for looking up old invoices or getting more detail easily with digital sourcing rather than digging out a lever arch file from a cabinet and trying to find something you need. Have been so impressed with Paperless, that I have introduced it in a recent UK acquisition, who are also using the non accounting archive module and find it fantastic too ! A brilliant product and more importantly, a very responsive Sales and Support Team too, which is a huge Plus for me.

What an absolute pleasure to use and work with Paperless Europe. I reached out to support today and they responded immediately, rectified my issue in seconds. The communication is fast and effective.
Well done team!

Listened to the issue and acted quickly to resolve it.

Started using PaperLess this year and we have been reaching our deadlines faster than before.

The support and training team are very helpful, whenever we have issues they do not take longer than a few minutes to get back to us.

Paperless Europe delivers an excellent product that truly transforms the accounts payable workflow. It’s powerful, accurate, and incredibly useful—easily one of the most impactful AP solutions I’ve worked with. On top of that, their support is easy to reach and genuinely helpful. A top-quality solution backed by real customer care. Highly recommended!

I’ve had a great experience with Paperless so far. Their platform is clean and easy to use, but what really stands out is the quality of their support. Unlike so many companies today that make it harder and harder to reach a real human, Paperless provides fast, efficient assistance whenever you need it. It’s refreshing to work with a company that values accessibility and genuinely helps its customers. Highly recommended!

We are rolling out Paperless across our Group of companies and finding it is streamlining our AP processes and saving valuable time. It is easy to use and the support is seond to none

Another issue quickly resolved through training session. Great team work between customer support and consultant helped us to sort out the issue immediately!

The paperless support team is very quick to respond and to resolve any issues that arise. The team is knowledgeable, polite and obliging.

The paperless software results practically eliminates input errors and invoices are very easy to locate come audit time.

We have used Paperless for over 5 years now and have not looked back.
Any issues are promptly dealt with by a very friendly and helpful support team, we highly recommend.

It was introduced smoothly and any problems we have had in the first 6 months have been resolved with good support