Our experience with PanelHub just couldn't be better- we had a good deal on the panels we needed, we found the right colour, delivery cost was just right and it was very quick (mentioning that we liv... See more
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Review summary
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Reviews shaping this summary
After being scammed by British Homes Direct I found Panel Hub. Paid for premium delivery and the items arrived on time, with a phone call from the delivery driver apologising he was late due to traffi... See more
Company replied
Product is excellent quality. Delivery said 3-5 working days, it arrived within 2 which is next level! Even had a courtesy call after I placed my order to say they had received it which I thought went... See more
Company replied
The panels were well priced, delivered quickly (with the premium delivery option) and we're good quality. There was only 1 small corner damaged out of 7 panels which is good going and not really an is... See more
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Company details
Written by the company
Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful. Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life. We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish. Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.
Contact info
United Kingdom
- panel-hub.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 2 weeks
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Great service from start to finish
Great service from start to finish. Order was despatched and delivered within a week and was informed when it was due.
18 May 2026
Unprompted review
Reply from Panel Hub
Hi there,
Thank you for your review! We’re so pleased to hear you had a great experience with us from start to finish.
It’s wonderful to know your order was dispatched and delivered quickly, and that the delivery updates kept you well informed throughout the process. Your support means a lot to us, and we hope to help you again with future projects!
Best regards,
The Panel Hub Team 🖤
Brilliant service
Brilliant service. Really quick delivery. Love the panels really good price. Would definitely order from them again.
20 May 2026
Unprompted review
Reply from Panel Hub
Hi Susan,
Thank you for your review! We’re delighted to hear you were happy with our service and impressed with the quick delivery.
It’s fantastic to know you love the panels and found them to be great value for money. Your support really means a lot to us, and we’d be more than happy to help you again with future projects!
Best regards,
The Panel Hub Team 🖤
Wanted to buy an outdoor dining set and…
Wanted to buy an outdoor dining set and needed some info before ordering. Tried calling for days without answer. Finally someone picked up after long wait, then dropped the call. No courtesy to call back. Every other attempt was just endless hold music.
Ended up Googling the exact same set and found another company selling it nearly £400 cheaper. So thanks panel hub for ignoring the calls- you let me down, but saved me money. Over priced products and poor service.
18 May 2026
Unprompted review
Reply from Panel Hub
Hi S Brett,
Thank you for your feedback. We’re sorry to hear about your experience when trying to contact us.
We understand how frustrating it can be when you’re unable to get through or feel you haven’t received the support you needed. We are currently experiencing a very high volume of enquiries, which can unfortunately lead to longer wait times than usual, and we’re working hard to improve this.
We really appreciate you taking the time to share your comments, and we’re sorry we didn’t meet your expectations on this occasion.
Best regards,
The Panel Hub Team
A pleasure to deal with fast delivery…
A pleasure to deal with fast delivery also one unit arrived damaged and lily was quick to offer a replacement would recommend and be using them again for future projects
16 May 2026
Unprompted review
Reply from Panel Hub
Hi Kevin,
Thank you for your review! We’re so pleased to hear you had a great experience with us and that your delivery arrived quickly.
We’re sorry that one of the units arrived damaged, but it’s wonderful to know Lily was able to resolve this promptly and arrange a replacement for you. Your recommendation means a lot to us, and we look forward to helping you again with future projects!
Best regards,
The Panel Hub Team 🖤
Extremely disappointed with the…
Extremely disappointed with the service. Ordered Aqua Panels and received confirmation that delivery would be on 14th May, so I cancelled my plans and lost a day’s wage waiting until 5pm. Nobody arrived and nobody contacted me.
After repeatedly calling and waiting nearly an hour to get through, I was told they had completely missed sending my order out. If that was the case, why couldn’t they inform me earlier instead of wasting my entire day? No apology, no update, nothing. I was then promised delivery the next morning, so again I cancelled plans and waited all day. The panels finally arrived at the end of the day.
I have now wasted 2 full days and lost wages because of their poor organisation and false promises. Communication between the office and transport seems completely chaotic as nobody had any clue what was happening with my order.
Very unprofessional and stressful experience. Definitely not worth it. At this point I haven’t even checked the panels yet because the entire process has already been frustrating enough.
14 May 2026
Unprompted review
Reply from Panel Hub
Hi there,
Thank you for your feedback. We’re sorry to hear you were disappointed with your experience and appreciate you bringing this to our attention.
Our customer service team did support the situation and, following the initial delivery attempt in the morning, our driver attended but no one was available to accept the delivery at that time. We then arranged for the driver to return later in the day to ensure your order was successfully delivered to you.
We understand how frustrating delays can be and apologise for any inconvenience caused. Your comments have been noted as we continue to improve our communication and delivery coordination.
Best regards,
The Panel Hub Team
Wide selection of panels and great…
Wide selection of panels and great prices. Delivery took around 4 days, which was great.
Unfortunately, 3 panels were slightly damaged during transportation, but for my purposes this was not a major issue. I informed the company about it, and they kindly offered a solution.
If I need more panels in the future, I will definitely order from them again.
14 May 2026
Unprompted review
Reply from Panel Hub
Hi Daniel,
Thank you for your review! We’re really pleased to hear you were happy with our range of panels, pricing, and delivery service.
We’re sorry that a few panels were slightly damaged during transit, but we’re glad we were able to provide a solution quickly for you. Customer satisfaction is very important to us, so we truly appreciate your understanding and kind feedback.
We look forward to helping you again with any future projects!
Best regards,
The Panel Hub Team 🖤
Arrived on time and in perfect…
Arrived on time and in perfect condition, installed the panels, they look great.
11 May 2026
Unprompted review
Reply from Panel Hub
Hi Dean,
Thank you for your review! We’re delighted to hear your panels arrived on time and in perfect condition.
It’s great to know the installation went smoothly and that you’re happy with how they look. Your support really means a lot to us, and we hope to help you again with future projects!
Best regards,
The Panel Hub Team 🖤
After being scammed by British Homes…
After being scammed by British Homes Direct I found Panel Hub. Paid for premium delivery and the items arrived on time, with a phone call from the delivery driver apologising he was late due to traffic (at 9am!). Panels are very good quality. Very happy with my purchase and would recommend.
14 May 2026
Unprompted review
Reply from Panel Hub
Hi Lewis,
Thank you for your fantastic review! We’re so pleased to hear you were happy with the quality of the panels, the delivery service, and the communication throughout your order.
We always aim to provide a smooth and reliable experience, so it’s great to know everything arrived on time and that our delivery driver left such a positive impression too.
Your recommendation and support truly mean a lot to us. We hope you enjoy your new panels for years to come!
Best regards,
The Panel Hub Team 🖤
Had great communication from them…
Had great communication from them regarding my order,great product, fast delivery with great customer interaction from the delivery driver also. definitely use again
7 May 2026
Unprompted review
Reply from Panel Hub
Hi Stephen,
Thank you for your review! We’re delighted to hear you had a great experience with our communication, product quality, and fast delivery.
It’s especially lovely to know the delivery experience stood out as well. Your kind words and support really mean a lot to us, and we’d be delighted to help you again in the future!
Best regards,
The Panel Hub Team 🖤
Great panels, great service!
We loved our panels so much we decided to order more for another room in our house.
Customer service is fantastic, any enquiries always responded to straight away, delivery also extremely fast.
We ordered our second batch late last night and they are due tomorrow.
Can’t fault the company at all.
Thank you!
13 May 2026
Unprompted review
Reply from Panel Hub
Hi Dwtty,
Thank you for your wonderful review! We’re so pleased to hear how much you love your panels and that you came back to order more for another room in your home.
It’s great to know our customer service and fast delivery made such a positive impression. Your kind words and continued support truly mean a lot to us.
We hope you love your second batch just as much as the first!
Best regards,
The Panel Hub Team 🖤
Reply from Panel Hub
Hi Arunas,
Thank you for your review! We’re delighted to hear you’re happy with your panels and that everything was perfect for you.
Your kind words and support really mean a lot to us. We hope to help you again with future projects!
Best regards,
The Panel Hub Team 🖤
Brilliant service from all the staff at…
Brilliant service from all the staff at Panel hub. The panels are first class quality. Delivery is always been on time. I would highly recommend panel hub.
7 May 2026
Unprompted review
Reply from Panel Hub
Hi Darren,
Thank you for your amazing review! We’re so pleased to hear you’ve had brilliant service from our team and that you’re happy with the first-class quality of the panels.
It’s also great to know your deliveries have always arrived on time — we know how important reliable service is for our customers.
We truly appreciate your recommendation and continued support. Thank you for choosing Panel Hub!
Best regards,
The Panel Hub Team 🖤
Excellent service from start to finish…
Excellent service from start to finish . Very well packed and protected . These panels look fantastic on the wall , very easy to cut and fit . Good quality panels , at a great price !! Thank you very much panel hub .
7 May 2026
Unprompted review
Reply from Panel Hub
Hi Martin,
Thank you for your fantastic review! We’re delighted to hear you were happy with the service from start to finish and that your panels arrived well packed and protected.
It’s great to know you’re pleased with how the panels look on your wall and that you found them easy to cut and fit. Providing high-quality panels at a great price is exactly what we aim for!
We really appreciate your kind words and support — thank you for choosing Panel Hub.
Best regards,
The Panel Hub Team 🖤
Easy transaction and delivery driver…
Easy transaction and delivery driver was very helpfull.
21 April 2026
Reply from Panel Hub
Hi Joseph,
Thank you for your review! We’re really pleased to hear that you found the ordering process easy and that your delivery went smoothly.
It’s also fantastic to know our delivery driver was so helpful — we’ll be sure to pass your kind comments on to the team.
We really appreciate your support and hope to assist you again in the future!
Best regards,
The Panel Hub Team 🖤
Very good customer service product was…
Very good customer service product was excellent easy to put up and cut were required will use again soon when doing up my kitchen
20 April 2026
Reply from Panel Hub
Hi James,
Thank you for your fantastic review! We’re so pleased to hear you were happy with both our customer service and the quality of the product.
It’s great to know the panels were easy to install and simple to cut where needed — we always aim to provide products that make home projects as straightforward as possible.
We really appreciate your support and look forward to helping you again when you start work on your kitchen!
Best regards,
The Panel Hub Team 🖤
Product is excellent quality
Product is excellent quality. Delivery said 3-5 working days, it arrived within 2 which is next level! Even had a courtesy call after I placed my order to say they had received it which I thought went that extra mile. Overall a great experience and would certainly look to use them again
22 April 2026
Unprompted review
Reply from Panel Hub
Hi Kevin,
Thank you for your fantastic review! We’re delighted to hear you were happy with the quality of the product and impressed with the speedy delivery.
It’s also great to know the courtesy call after placing your order made a positive difference — we always aim to go that extra mile for our customers.
We truly appreciate your support and look forward to helping you again in the future!
Best regards,
The Panel Hub Team 🖤
Great panels
The panels arrived in time and the quality of the product was very good, I was a bit concerned before ordering at what the quality would be like due to the pricing but I can honestly say once the boxes were opened I was completely satisfued
8 May 2026
Unprompted review
Reply from Panel Hub
Hi Alan,
Thank you for your fantastic review! We’re really pleased to hear your panels arrived on time and that you were impressed with the quality once they arrived.
We completely understand being cautious when prices seem very competitive, so it’s especially great to know we exceeded your expectations and that you were completely satisfied with your order.
We truly appreciate your support!
Best regards,
The Panel Hub Team 🖤
Reply from Panel Hub
Hi there,
Thank you for your review! We’re delighted to hear you were happy with the fast delivery, amazing price, and good quality of your order.
We appreciate your support!
Best regards,
The Panel Hub Team 🖤
Quick delivery and good quality not to…
Quick delivery and good quality not to mention the cheapest price we found online.
7 May 2026
Unprompted review
Reply from Panel Hub
Hi Jon,
Thank you for your review! We’re really pleased to hear you were happy with the quick delivery, good quality, and competitive pricing.
It’s fantastic to know we offered the best value you found online, and we truly appreciate your support!
Best regards,
The Panel Hub Team 🖤
Great store, great product
Great store. I ordered wooden slats for my soundproofed drum room, the frequencies in the room are a little crazy so they needed taming, i used 4 widths of the slat and PET wall to do this. Delivery was really speedy and i received a follow up call just after placing my ordered. Installation was very straightforward and the panels work very well as diffusers. Thanks!
24 April 2026
Unprompted review
Reply from Panel Hub
Hi Daniel,
Thank you for your fantastic review! We’re really pleased to hear the wooden slats worked so well in your soundproofed drum room and helped tame the acoustics exactly as intended.
It’s great to know the delivery was speedy, the installation process was straightforward, and that the panels performed well as diffusers. Projects like yours sound amazing, and we’re delighted our products could be part of it!
We really appreciate your support.
Best regards,
The Panel Hub Team 🖤
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