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Rated 5 out of 5 stars

Very efficient service. Left the job very clean and tidy. Would definitely use this company again. Highly recommended.

Rated 5 out of 5 stars

Best Service Ever !!! We had 2 Composite Doors & New Window's all round and the Service Was Fantastic !!! Gordon Came & Measured Up and was followed by the 3 fitters Gordon Tom & Joe. who left ev... See more

Company replied

Rated 5 out of 5 stars

I had a warm roof and windows fitted.Adrian discussed my request, giving detailed information on how the work would progress in an easy to understand way. When the work was completed, everything was... See more

Company replied

Rated 5 out of 5 stars

I was actually not at home when window was put in. I was pleasantly surprised when I did arrive home The window looks lovely and is much improved. We have had previous work done from P and P window... See more

Company details

  1. Window Installation Service

Written by the company

At P & P Windows we supply and fit quality windows, doors and conservatories/orangaries. Established in 2002, we have many years of expereince, and offer a bespoke service. Becasue we make our own windows and doors, we can cater to your every need, and help you design your dream home improvements the only limitation is your own imagination. The composit doors we fit can be matched to any colour required, you just need a ral number, with lots of different designs, colours and glass, your options are almost limitless. Finance options are available. So call today for a no obligation quotation


Contact info

4.8

Excellent

TrustScore 5 out of 5

139 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Installer went above and beyond to get…

Installer went above and beyond to get the door done right even when it was measured wrong and wrong way round

9 February 2026
P & P Windows Ltd logo

Reply from P & P Windows Ltd

Thank you so much for your kind words. We're absolutely delighted that we were able to resolve the issues and ensure your door was fitted correctly. Our team always strives to go the extra mile for our customers, and it's wonderful to hear that their efforts made a difference to you. If you need anything else or have any further questions, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Great Company

Great people to do business with. New back door supplied and fitted in no time at all. Door fitters worked very efficiently and cleared all the area as they were going along. Would not hesitate to use this company again. Lovely style door at a very competetive price.

2 December 2025
Unprompted review
P & P Windows Ltd logo

Reply from P & P Windows Ltd

We are so happy you had such a positive experience with us, thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

How quickly the conservatory roof was…

How quickly the conservatory roof was removed and the new one installed i was very impressed

15 October 2025
P & P Windows Ltd logo

Reply from P & P Windows Ltd

Hi Denise, thank you for the review, we are very pleased you are happy with your new conservatory roof

Rated 5 out of 5 stars

Great company

Great company, very friendly no pressure and did a great job

15 October 2025
P & P Windows Ltd logo

Reply from P & P Windows Ltd

Thank you so much for taking the time to review our service, it is greatly appreciated.

Rated 2 out of 5 stars

Poor Customer Service

I have used this company before and was very happy with the service I received. However having just purchased a new window and having it installed yesterday I have to say that their service has significantly reduced.
The window installation was completed and after inspecting it my wife very quickly spotted that they had put the wrong handles on and had forgotten to put the bottom trim on. I spoke with the installer who told me that he would speak to the office who would contact me the same day.

Having received no telephone call I rang them back the next day and was told by a female that I should have received a call and she would call me back in 2 minutes. 45 minutes later I still hadn’t heard back and had to call them back and was informed that their office was undermanned (not my issue) and were very busy. Eventually issue was resolved but P&P need to improve their customer service considerably before I will use them in the future.

21 October 2025
Unprompted review
P & P Windows Ltd logo

Reply from P & P Windows Ltd

Hi Jim,

Thank you for taking the time to leave your feedback. We're genuinely sorry to hear about your recent experience and appreciate you bringing these issues to our attention.

We’d like to clarify that our fitter did not inform the office of the problems with your installation until the following day. Once we were made aware, my colleague who answered your call was actively trying to reach a technician to attend to your property and resolve the concerns you raised. Unfortunately, the technician was on another job and returned the missed call shortly after. Just as my colleague was about to call you back, you rang the office again.

We’re glad we were able to send someone out within half an hour to replace the handles and fit the missing trim. However, we understand that the delay and communication gaps were frustrating, and we sincerely apologise for that.

Your feedback is invaluable to us, and we’re committed to improving both our customer service and overall service delivery. Thank you again for your honesty and for giving us the opportunity to make things right.

Kind regards,

Leslea Jackson
Customer Service Team
P&P Windows

Rated 5 out of 5 stars

Would use this company again

Adrian was very helpful and friendly, even put overshoes on when he came into my home.

Chloe was very helpful when I phoned with an enquiry

the fitters were efficient, friendly and tidy

Excellent service from ordering to fitting

13 August 2025
Rated 4 out of 5 stars

Windows

Happy with our new windows and doors. Installed in time, issues resolved and pricing was okay. Only thing they need to work on a bit is communication towards customer.

23 July 2025
Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company. The quotes were hassle-free, and I was kept informed throughout the process. Dates and timeframes were arranged for manufacture and fitting, all of which were met. I will most definitely use their services again, and I highly recommend them. 10/10.

24 July 2025
Rated 5 out of 5 stars

P&P Trade Windows

I cannot rate this company highly enough there is not enough stars to give them. From start to finish they were absolutely professional, with the kind of attention to detail that cannot be faulted. The work ethic from all the staff, politeness and, customer focused attention is second to none. If you are looking for a quality product at a competitive price that is manufactured and made locally, and if you choose to have the windows and doors fitted by them the whole process is seamless. P&P are aware and considerate to all the stress that comes with having windows and doors fitted throughout and were able at every stage to reassure and explain the process so we always knew what, when and how they were proceeding. We cannot thank this company and all the staff we met along the way enough and are delighted with the results our house looks like it is thanking us too. One huge big Thank you 😊🙏🏼

22 July 2025
Unprompted review
P & P Windows Ltd logo

Reply from P & P Windows Ltd

Thank you for such a great review, we are so pleased you were happy with our service and product :)

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