Pandia Health  Reviews 

484
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, kind, and prompt in addressing prescriptions and general inquiries without any unnecessary delays. Users note that the digital platform is extremely easy to navigate, making the entire medication refill process remarkably smooth and reliable for everyone. Some reviewers were not happy with occasional communication glitches, experiencing delayed support responses or unexpected issues with timely prescription reminders. A few individuals also noted specific limitations in service offerings or felt that certain medical intake procedures lacked direct conversations with physicians.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their exceptional helpfulness,... See more

Customer service

Customers report extremely positive experiences with customer service, highlighting fast response times and... See more

Service

Consumers find service to be positive, highlighting timely, efficient, and reliable assistance over years of... See more

Response time

Reviewers express great appreciation for the quick response times and efficient communication. Consumers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how intuitive, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The platform is excellent and very responsive. The doctor took the time to ask me to explain more about my situation, which I really appreciated. It showed that she wasn’t just prescribing something g... See more

Rated 5 out of 5 stars

I’ve been using Pandia for a while now. They are amazing! They send me email and text reminders. Alex is fantastic and deserves an award for patience as I’m always texting back that I can’t find my li... See more

Rated 5 out of 5 stars

I'm going to Pandia Health for HRT. I'll tell you all, they are the best!!! I see where some people say they send a bunch of messages, charge you money, that's called COMMUNICATION!!! They want to mak... See more

Rated 5 out of 5 stars

Alex helped me get my prescription invoice through despite technical difficulties with Pandia's communication via email. Consent forms and receipts arrive in my email without trouble, but I never rece... See more


Company details

  1. Women's Health Clinic

Written by the company

Pandia Health provides expert care by expert doctors, resulting in fewer side effects from medications and the best experience for patients. Our superior services are rooted in the belief that women should never have to struggle to get the care and medication they need. Whether women need medication for family planning, acne, PMS management, or another reason, our team makes getting birth control secure, confidential, and as easy as possible. This is why our services are provided online and medications are delivered directly to your mailbox. *online birth control dr. visit *online birth control delivery *online birth control pills *online birth control patch *online acne treatment *periods optional *skip my period *birth control for acne *PMS and birth control *best acne treatments *Yaz generics *Yasmin generics


Contact info

4.9

Excellent

TrustScore 5 out of 5

484 reviews

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No recent history of asking for reviews

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4.9

All reviews

(484)

227 reviews in the last 12 months

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Rated 5 out of 5 stars

Joy just helped me with renewing my prescription!

Joy just helped me with renewing my birth control prescription. She was extremely helpful and friendly.

I have yet to have had any issues with Pandia Health. I've been with them for at least a couple of years at this point, and I recommend them to anyone looking for a birth control service. They've prescribed a years worth of birth control to me, which is great. I've never had to worry about running out. They also send taffy candy and other little gifts sometimes!!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

I'm going to Pandia Health for HRT

I'm going to Pandia Health for HRT. I'll tell you all, they are the best!!! I see where some people say they send a bunch of messages, charge you money, that's called COMMUNICATION!!! They want to make SURE that their patients needs are CLEARLY met. As far as the money part, all insurances & pharmacies are different & can make things VERY difficult. I'm experiencing this right now. They want to make sure you get the medication you need & in a timely manner. So in order for me to get my prescription it's going to cost me out of pocket this month. So after many texts, their COMPASSIONATE team were able to get a solution for my needs. I've been going to them for over a year now. I want to thank Joy Soriano, Dr. Eve Shapiro, Citi Icuspit, Michael Bersamira for being so understanding, patient & compassionate about my situation & care.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Support

This is my first time using this type of service and Kaye assisted me with updating my account and made the process easy. Immediate response to my text and clear communication! Simple! Customer support like her is worth staying with a company! Thank you Kaye!

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and quick

My birth control didn’t get delivered and they helped me with replacements as well as a rushed order to my nearest pharmacy! Arnie was very helpful, quick, and answered all of my questions!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful!

I love pandia and how easy it is to get my prescription filled. Alex was especially helpful and was super quick with their response and getting my medication refilled. Thank you Alex!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Compassionate customer service that's willing to go the extra mile!

my situation was complicated and I worked with several agents trying to figure out why my prescription, which was supposed to last me until March, was out of refills at the end of December. after speaking with my pharmacist I found that there was an entry error made when the script was written, and Joy, the agent who suggested I contact the pharmacy to find out what was happening on their end, went above and beyond and reached out directly toy pharmacist after I told her what the pharmacist said, and was able to get it all straightened out for me. unfortunately, the agent I spoke to after my first conversation with Joy and before my final conversation with Joy only told me I'd need to pay for my annual renewal despite the prescription being valid until March. she wouldn't look into what was going on with the pharmacy but Joy did not hesitate and was focused on getting a fair & appropriate resolution for me. she was a pleasure to talk with and she is the epitome of stellar customer service. I was considering trying another service when my prescription was up but because of how kind and helpful Joy was, I am excited to be sticking with Pandia for another year!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

I’m happy with my experience with them 😊👏

The platform is excellent and very responsive. The doctor took the time to ask me to explain more about my situation, which I really appreciated. It showed that she wasn’t just prescribing something generic, but thoughtfully choosing what best fit my needs. They also clearly explained what was covered by my insurance and what other options were available to me. I’m truly grateful to have access to this service so quickly. Thank you 😊

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Communication

Something I think Pandia Health is very great at is communication. They send me texts about my birth control refills, ask me how much I have left (so that I never need to worry about running out and missing days), and also inform me of other things they offer (like EC). I have used a different birth control company in the past, who was very difficult to get a hold of and ended up closing, so I really appreciate that Pandia’s team responds pretty quickly to my texts and always answers any questions I have. [Especially Merry through text messaging, and Alex who asked if I could please leave a review!]

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Most efficient way to get birth control pills.

They are easy to use. They also check in with you before refilling to make sure nothing has changed, health wise or insurance. Instant chat is super efficient. I have been using them for over three years. It is the easiest way to get birth control pills. My most recent experience was with Michael. Super easy and efficient instant chat.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Reliable

The services are quick, easy and most importantly reliable! I like that it comes within a week and you provide information on what you give me all the time and all the reminders for the refill is a great service too.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

They are very convient for me with as much as I have to work and don’t have time to see a doctor to re up my prescription. Whenever I have any questions, there is always someone that I am able to talk to.

25 December 2025
Unprompted review

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