Panda Parken Flughafen Wien Reviews 

1,061
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the very good service, highlighting the professional and helpful staff who assist with luggage and provide information. People appreciate the fast and efficient shuttle service to the airport, making the overall user experience smooth and stress-free from online booking to check-in. The booking process is described as easy to use, with clear instructions and quick feedback. Many reviewers find the location convenient and the organization excellent, ensuring a reliable and punctual experience. Consumers frequently mention the great value and express their intention to use the service again due to consistent satisfaction.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, speed, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, friendliness, and... See more

User experience

Clients share positive opinions on user experience, with many describing it as smooth, easy, and... See more

Location

Consumers find the location to be positive, with many reporting that it is easy to find and access. Reviewers... See more

Booking process

Users describe positive interactions with the booking process, with many highlighting the very good service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

- very good service from online booking onwards - fast shuttle to the airport - good and fair price - lounge for you to wait at if too early and have a complimentary coffee while you wait... See more

Rated 5 out of 5 stars

My husband and I love to travel, even we are, let's say "elderly people". The less we need is any kind of stress .That's the reason why we love to use the Service of "PANDA-Parken", because -and this... See more

Rated 5 out of 5 stars

Panda is very helpful, they Take special care of our car. All people are very friendly, assist when you have questions and give good informations about the Airport. The driver helps in case of heavy... See more

Rated 5 out of 5 stars

Seemless experience. You arrive and you get assigned a parking space, then you enter the lounge, check in at the machine, deposit your key and almost immediately the shuttle is ready to bring you to t... See more


Company details

  1. Parking Lot

Information provided by various external sources

Parken am Flughafen Wien inkl. Transfer um günstige 59€. Nur 3 Min und 3,3 km zum Terminal. Sicherheit durch Kameras und Zaun. Keine Wartezeit!


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,061)

298 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a great experience

We've already been using Panda Parking for years with all our journeys by plane and it's always a relaxing start as well as ending of our trips: easy, fast, comfortable, super friendly and at reasonable price. Thanks to the whole team! :-)

26 July 2021
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional service.
I've been using their services for several years now. They always improve something. Their IT background, ease of use is the best in class. Staff is polite, helpful.

25 July 2021
Unprompted review
Rated 5 out of 5 stars

I was very satisfied

I was very satisfied, the staff would be pleasant, he explained everything, during our arrival at night I liked that we got on the phone a very detailed description of how to find a ride in the parking lot and everything went quickly.

18 July 2021
Unprompted review
Rated 5 out of 5 stars

Very good service and kind employees

Everything went smooth. Employees were very kind, we also got free coffee and bottled water, which is a nice added bonus. I would recommend Panda Parken to everyone, they seem really professional and well organised.

13 July 2021
Unprompted review
Rated 5 out of 5 stars

Very well thought out, comfortable option

Most professional staff and facilities, everything is thought out perfectly, from checkin to pickup of the car. Shuttle from and to the airport runs smoothly. The complimentary water upon departure and arrival is a nice plus. Will book here again for sure.

13 July 2021
Unprompted review
Rated 5 out of 5 stars

Great, responsive staff

Booking: Booking is simple through the website, you get the booking confirmation instantly on your email and you can change the dates or time at any minute using the link provided to you with the email pdf.

Check-in: Easy self-check-in, it's a small marked building where you show your QR to the camera and it shows you at which number you park your car(1-5 lines marked with the corresponding number). Staff quickly helped us with the luggage and completing the check-in taking our car keys and sending us a valid link on the phone via SMS.

Parking: The staff moves the car after you park it at the designated line. And when you return back from vacation they park it near the building for quicker access to the vehicle.

Drive to/from the airport: After parking, you have a choice to grab some coffee and stay at their lounge or take an immediate drive to the airport. The drive takes about 3 minutes.
Prior to landing Panda sends you an SMS with a link to click to request pick up. We took our luggage and followed the instructed video on how to get to the pickup spot and the driver was already there picked our luggage and took us to the car. The drive back is 3 minutes as well.

Check-out: Staff helped us to do the self-checkout and pointed us to the car.

Pricing: Their price was cheaper than parking at the airport and only 3 minutes away with them taking you to the entry point is well better than Vienna outside parking.

Overall: Really enjoyed their service, very friendly and responsive staff that speak either German or English. Their shuttle bus is clean and the drivers take you to and from the airport really quickly.

The only downside is that the staff has to move/drive your car after you do the self-check-in to where they want your car to be parked.

I would recommend them to anyone who is looking to park their car at the airport.

12 July 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

Everything was for 100 percent as it was agreed. Panda employees were great and very nice and friendly. We are very satisfied at all and will use them again in future.

11 July 2021
Unprompted review
Rated 5 out of 5 stars

A little surprising for me was an…

A little surprising for me was an information about new meeting point. This was my the first arrival to Vienna, so I was little confused to find way out... ;-)
Despite this, we waited to car for few minutes...
Other experiences were excellent - friendly driver, offer of toilet, water and hot drinks etc. :-)

Next time we will choose Panda again!! :-D

3 July 2021
Unprompted review

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