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See what reviewers are saying

Rated 5 out of 5 stars

Hi I went in pamela scott this afternoon to get a dress wat I saw on line the lady who helped me was so lovely even went and get me some other dresses to try on .I didn't get her name great custome... See more

Rated 5 out of 5 stars

The perfect “ Pretty woman experience” with deep thanks to Aga and Mary, absolute support and patience while I tried on most of the shop “Nenagh Pamela Scott” My sister’s wedding this weekend... See more

Rated 5 out of 5 stars

I recently bought some items from Pamela Scott. The items were beautifully wrapped in tissue paper. Delivery was super fast. Pamela Scott is a well established Irish Company with a fantastic selectio... See more

Rated 1 out of 5 stars

I bought a dress for my daughter for her Grandads funeral in Letterkenny branch as she was unable to shop due to just being out of hospital, it didn't fit and between her being ill and the death of my... See more

Company details

  1. Fashion Accessories Store

Written by the company

The home of Irish retail - celebrating nearly 50 years in business. We're an Irish family-owned business who simply love what we do. We believe in excellent customer service and value. With 22 locations in Ireland and categories ranging from womenswear to accessories and footwear - we offer something for every woman of every age.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

132 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good

Good. Only problem is sizing. But its understandable since its different brands from different companies. So I find myself buying and returning for proper sizing.

9 March 2022
Rated 4 out of 5 stars

Great

Great products & styles. Fantastic delivery always within a few days from placing order.

9 March 2022
Rated 1 out of 5 stars

I order wrong size jeans and contacted…

I order wrong size jeans and contacted Pamela Scott by email.I asked if they can exchange or refund and then I got email that they will look after me .After 2 days I got my wrong size jeans .No exanche or refund .I'm really disappointed.Magda

9 March 2022
Pamela Scott logo

Reply from Pamela Scott

So sorry to hear this Magda, I am assure you we do offer exchanges or refunds in any of our stores around the country and our online store, as soon as we have received the returned goods. Please email info@pamelascott.com if any other queries, and sincere apologies again on our behalf for any confusion caused.

Rated 5 out of 5 stars

5 star. Some Feedback!!

Very happy with all my purchases. Everything always fits great and quality is 100pc!
The security tag was left on my recent online purchases which was a pain as I had to get this removed in an actual store!
Other than that love this store!!

9 March 2022
Rated 2 out of 5 stars

Dress I ordered was lovely print style…

Dress I ordered was lovely print style etc.
however when it arrived I was sadden yet again to see it didn’t cover my boobs. It was gapping at the front and even if I was to put a fastener at the front it would have taken away from the look and style of the dress.
Another disappointment with Pamala Scott dress.

9 March 2022
Pamela Scott logo

Reply from Pamela Scott

Disappointed to hear this, as if there is one thing we aim to do is to make every woman feel good about themselves. I will pass on your feedback to the team in regards to this. Thanks again for your feedback as we very much value your custom.

Rated 2 out of 5 stars

My order was processed twice and taken…

My order was processed twice and taken payment taken twice

3 March 2022
Pamela Scott logo

Reply from Pamela Scott

Hi Elaine, thanks for your review. The order was cancelled and this was a pending charge by your bank on your card, and nothing was charged to your card for this.
When you place an order online, the credit/debit card company will hold the transaction first of all before actually charging your account. It is only charged once your order is invoiced (the order is ready to be sent out) and therefore authorised to do so. I hope this clarifies this a little bit, and please do not hesitate to reach out to our Customer Care team if you have any other questions on this.

Rated 5 out of 5 stars

Winter Coat

WINTER TREAT I seen this coat on the lovely Vanessa felts who I follow on insta,I kindly asked her where her coat was from she replied and so I ordered it I couldn't belive the price plus I got a discount. When it arrived it was soo so nice and the delivery was very fast .thank u Pamela scott and team 😃

2 March 2022
Rated 5 out of 5 stars

Top Class Website

Great website with genuine sales. Lovely products but more importantly excellent returns policy and customer service

2 March 2022

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